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“awesome stay”
Review of Dream Downtown

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Dream Downtown
Ranked #123 of 467 Hotels in New York City
Certificate of Excellence
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“awesome stay”
Reviewed September 20, 2011

i was in town for fashion week and had to book a last minute hotel. i am actually in the hospitality business and wanted to see what this place was all about.... i was impressed from the minute i got out of the cab. the door man was very polite as he carried my one bag all the way to the check-in counter.. i have yet to stop talking about my stay...

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rmd23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,542 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (842)
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English first
new york
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed September 19, 2011

Check-in was unbearably slow. It took over 20 minutes to checkin, and we were only third in line.

Front desk staff was very unfriendly.

Toilette wasn't clean when we checked-in to our room. It was really disgusting.

Sink in bathroom was completely impractical. The faucet hung so low over the basin that you can't get your hands under it.

Room was very small.

Walls are extremely thin. We could hear everything happening outside, including the music from the rooftop bar.

Then, there was the rooftop party. Although we were guests in the hotel, the staff wanted us to wait outside in the line to get the necessary stamp to go to the roof. The staff is just really unfriendly and unprofessional.

The only staff that was friendly were the bellhops.

Don't waste your time and money at this hotel.

Room Tip: Ask for a high floor to get some, but not much, sun. Actually, just don't stay at this hotel...
See more room tips
  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ggggggggg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dreamdowntown, Managing Director at Dream Downtown, responded to this review, March 7, 2012
Dear GGGGGGG,

I was disappointed to read your review. Our front desk staff is usually exemplary, as you can read from other Trip Advisor reviews. Every faucet in every sink has been replaced with the correct size faucet that is longer and more utilitarian. I’m sorry we missed yours. With regards to our room size, we have almost 10 room types and by NYC standards even our smallest rooms are larger than most of our competitors. I’d love to have you experience a stay in a Gold King or Platinum King room which measures nearly 500 square feet and have postcard views of the New York City skyline, including the Empire State Building. Please feel free to give me a call so we can discuss arrangements for your future stay.

Warm regards,
Michael Lindenbaum
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Level 5 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 19, 2011

Although I live in New York, I selected this hotel to celebrate my visiting daughter's birthday. The hotel more than met my expectations. Unexpectedly, we arrived to a red carpet, laid out for a fashion week event. Although the hotel was quite busy, we were personally greeted by Vaughn Davis, bell captain, who arranged the valet and saw to our baggage, which was extensive as we had a 4 month old baby and all his gear. The accomodations were luxurious and the housekeeping service and room service were excellent. The in house restaurants were great and my daughter and a friend enjoyed the rooftop nightclub. I would highly recommend this hotel for service and STYLE.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank toni s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAGOS
1 review
Reviewed September 18, 2011

Really good stay. Will definitely be returning. Having lived in Midtown Manhattan for a year, when I was coming back for a holiday I wanted to try downtown and this hotel was ideal.

Stayed August 2011, traveled solo
Helpful?
Thank RICHARD_A33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 17, 2011

What a fun hotel with the most helpful and friendly staff. We are older and appreciated everyone from the doorman to the concierge -- no "attitude" here! The rooms are smallish, but stylish; and, the bathroom lighting was superb. You can't beat the view from the 12th floor, and we plan to return for cocktails and excellent guacamole. We have stayed at other hotels in the area and this is our favorite.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Schwing1477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
Reviewed September 15, 2011

The hotel was hip and the service was beyond extraordinary. After check-in, the staff called me by name every time I came into the lobby or needed a cab, making me feel welcome and as if I was a part of a large, extended family. Lots of restaurant, coffee house and bakeries within walking distance, as was the subway. A beautiful hotel, in a great location, with guest services outranking some of the best luxury hotels worldwide? Why stay anywhere else? I won't. To top it off, the beds were incredible, providing a great nights sleep.

Room Tip: All rooms have a great view, either of the city or of the pool area
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  • Stayed September 2011, traveled solo
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Hilary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 15, 2011

Every staff member that served us was delightful, intelligent, respectful and helpful, including front desk, pool staff, bell porters and concierge. Rooms were ultra clean and uber cool, glam 70's. Rooms size was fine for us, there is Not much hanging room if you're bringing lots of clothes. We brought 3 kids and whilst it doesn't seem to be set up for kids, ours loved it, and staff were great with them, especially around use of pool. That said it's a great place if you're having a kid free break. Penthouse bar was closed mostly for private functions. Best to check that out before your stay. We really just hung around Chelsea, so location was great for us. Can't wait to come back without the kids.

Room Tip: South tower rooms have balconies over looking the pool.
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Jac N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dream Downtown

Property: Dream Downtown
Address: 355 West 16th Street, Near 9th Ave, New York City, NY 10011-5902 (Formerly Dream Meatpacking District)
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in New York City
#50 Romantic Hotel in New York City
#100 Luxury Hotel in New York City
#113 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Dream Downtown 4.5*
Number of rooms: 314
Official Description (provided by the hotel):
Carrying on an exciting and imaginative new concept in inventive, full-service luxury travel brought by its predecessors Dream Midtown and Dream South Beach, Dream Downtown is the latest jewel in the impressive Vikram Chatwal Hotel portfolio. Situated between the hip, cool Meatpacking District and chic, charming Chelsea, Dream Downtown's loft-style accommodations and innovative atmosphere breathe new life into the New York hotel scene. Our Downtown Manhattan hotel offers the best location for travelers aching for the interesting in New York City travel. Dream Downtown is within walking distance to The Highline, superior shopping, numerous Chelsea art galleries, Milk Studio, Union Square, and the famous neighborhoods of SoHo, Chelsea, and the West Village. ... more   less 
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Also Known As:
Dream Downtown Hotel New York City

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