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“If I could give NEGATIVE stars, I would”

All New York Fun Tours
Book In Advance
More Info
$60.00*
and up
Brooklyn Experienced Like A Local
More Info
$400.00*
and up
Private and Customized Tour of New York City by SUV
Ranked #210 of 641 Tours in New York City
Type: City Tours, Tours
More attraction details
Attraction details
Owner description: "We give tours, not funerals". Take a tour with our wonderful guides who are Fun, Friendly, Funny, and Full of information about NYC. We offer a Triborough Tour going to Manhattan, Queens, Brooklyn, also we go to Coney Island, regularly, and any other place in the city where there's fun.
Reviewed March 8, 2014

I booked the trip about three weeks in advance and confirmed via email. I received a reminder email on the morning of our evening tour, Great! We went out for the day and back to the hotel to rest before going to the assigned meeting spot. Got there 25 minutes before tour time. After an hour passed we stepped into the Go New York centre to ask if we were in the right place. Met two other customers waiting for the tour. We called the number on the confirmation. Got an answering machine saying they were closed. We waited until passed 6:15pm for the 5:30pm tour still no sign of the bus.

Head back to hotel. Called the confirmation number again this time linked to a fellow apologized and asked if we would re-book for the next day. Said we would. He said we would receive a confirmation call. Well it is passed 3:30pm and no call. I guess these people like booking tours more than giving them

Places like this should not be supported.

2  Thank Snickym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 - 54 of 108 reviews

Reviewed January 9, 2014

We were signed up for the Xmas lights tour through a local deal. We struggled to find the meeting spot - just a public street area as it turns out. Finally asked a few folks standing around looking lost like us - bingo! We were herded into an atrium ("I know the security guy"). Lots of people were saying they had not received confirmation info & so it took some time to get everyone signed up/paid for/etc......THEN there were too many for the regular tour guide (Diallo, I believe). I guess they just take as many as will pay. Not a good start. We drew the unfortunate straw of being placed with the back up guide who "jokingly" said he wouldn't be anywhere as long-winded as Diallo. Translation: he didn't say much. We were particularly looking forward to the Grand Central Station part of the tour - we finished long before the others & I tried several times to hang with the other group as he was sharing much more pertinent history. Then we again stood on the street waiting a long time for the additional bus. My husband & son made the unfortunate decision to sit on top. They said it was the coldest they had ever been in their lives - we sat in horrible traffic (not the company's fault) and made minimal progress. Folks were either jumping off early or coming down below to get warm where you could not see. We joined them. We have NEVER not tipped a tour guide - and we take tours everywhere we go - until now. Very disappointing waste of our precious NYC time. Take the 9/11 Tribute Tour instead - much more meaningful use of your time!!! Perhaps this group manages better under less hectic circumstances - but it IS a TOUR GROUP company. For what it's worth, Diallo seemed very good from what little we heard.

3  Thank doctorbubba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2013

This is advertised as a tour of Holiday lights. IT WAS NOT! It was the company's standard NYC tour which they renamed to sell more tickets. Did not pass Roc Center, Bryant Park or any of the light displays. The tour was entertaining & informative but WAS NOT what it was advertised to be.

2  Thank C F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2013

reservations made for manhatten lights tour. Guide did not show, unable to contact via cell phone contact included on texted reservation confirmation. Company called, contact initially stated they couldn't find him and then he could not help us because they were not running tour that night. Another couple waiting with us also had confirmed reservations for this tour on this night.

3  Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013

This tour was designed to both teach photography and provide history of Grand Central. Ibrahima was knowledgeable in the camera my husband brought (Nikon D90) and even showed some functions that he had not been aware. His way of sharing information was interesting, while still filled with facts. He made sure that the tour met our needs, and interests.

We look forward to taking more tours of New York with him in the future.

Thank Carol E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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