We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“If you want to stay at the Hyatt stay here over all the other Hyatt hotels in NYC” 5 of 5 bubbles
Review of Hotel 48LEX New York

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hotel 48LEX New York
Ranked #86 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Hong Kong
Level Contributor
49 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
“If you want to stay at the Hyatt stay here over all the other Hyatt hotels in NYC”
5 of 5 bubbles Reviewed January 10, 2014

I like the Hyatt brand but their offerings in NYC have usually been either horrid (Grand Hyatt) or very expensive if very nice (Andaz) but given no availability for my usual hotel I decided this time to stay in the Hyatt and I am glad I did.

Of all the hotels in NYC this is the best in anywhere but battery park. It is a little boutique like but it has everything you need including very good tv (lots of channels most of which are HD). The minibar is very good the bathroom has a very nice walk in shower (no tub but for a business hotel that is never an issue and given the shower is dedicated and huge most people should be very happy).

The room is small in common with many NY rooms but the organisation is awesome. The room manages to have even a small kitchen type area with a dishwasher and sink. The bed is super comfortable and all the fixtures are purpose added and very nice with cute reading lights and a lot of nice touches. The room also has an IPOD player in addition to the TV.

In this super cold January it was good to have a very nice heating system in the room with very responsive temp controls and little noise but still with the ability to open the window a little to allow air in.

In Tokyo or even Shanghai or Beijing the room would not be considered special at all but in NYC it is truly superb.

The gym (s) and the lounge are both lovely and that tops off a very nice building. However please don't expect a huge lobby etc this is more like a serviced apartment in that respect but is totally a hotel in all others. I personally prefer things this way.

But the best thing is that the pricing is reasonable. This hotel massively outperforms the Grand Hyatt in every respect and is also around 60% of the price of that hotel

Overall I loved it and this will become a fast favourite for me I am sure. Finally there is a Hyatt in NYC worthy of the brand.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CurlyHongKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelsey P, Manager at Hotel 48LEX New York, responded to this review, January 21, 2014
Dear CurlyHongKong,

Wow! Thank you for the five-star review! It is so good to hear that you enjoyed all of the amenities of the hotel and guest room. Thank you for choosing Hyatt 48 Lex as your new choice hotel in NYC.

We hope to welcome you back again soon!

Kind regards,

Kelsey P
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,251 reviews from our community

Traveler rating
    752
    342
    96
    38
    23
See reviews for
197
496
71
306
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (260)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Canada
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed January 7, 2014

In a city where so many hotel rooms are run down, dirty and overpriced, this hotel is a real gem! I have been to New York many times and often stay in nearby hotels (the Marriott, Waldorf, etc.) I wouldn't bother with looking anywhere else after staying at the Hyatt 48 Lex. The rooms (and bathroom) were modern and very clean. Staff at reception were friendly and helpful. Nothing but good things to say.

  • Stayed November 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sarah_L830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelsey P, Manager at Hotel 48LEX New York, responded to this review, January 8, 2014
Dear Sarah_L830,

Wow! Thank you so much for the Five Star Review! We are thrilled to hear that we are now your choice hotel in NYC! I can't wait to celebrate your kind comments with the team.

We hope to welcome you back again soon.

Kind regards,

Kelsey P
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 bubbles Reviewed January 7, 2014

Recently stayed at Hyatt 48 Lex and we were quite satisfied with the hotel overall. Service was very good and we felt that it was a good value. It would have been nice to have a tub as there was plenty of space in the bathroom. The lounge was provided a nice place to unwind but, a glass of wine for $18 seems a bit steep.

Would probably opt for a larger hotel the next time. We spent several evenings at the bar accross the street in the Intercontinental Hotel as it was a bit more to our liking.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank dewmkw84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian T, Manager at Hotel 48LEX New York, responded to this review, February 21, 2014
Dear dewmkw84,

We appreciate you taking the time to share your experience at Hyatt 48 Lex. We hope to welcome you back as our guest again soon.

Brian T
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cantalupa, Italy
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 4, 2014

The Hotel is located just 5 minutes walking from Grand Central, 5th Avenue, Empire State and Top of the Rock! The rooms are very clean and the bathroom is modern with a nice shower. At the little lounge on the second floor you can get a complimentary coffee or tea as well as fresh fruits and crackers. There is virtually no lobby but the Hotel staff checked us in few minutes and they offered a late check out despite a very busy Holiday season. If you look for a nice Hotel in NW and you do not care about luxury lobbies but you desire clean, comfortable rooms in a great location, this is the one you are probably looking for.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Andrea G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelsey P, Manager at Hotel 48LEX New York, responded to this review, January 7, 2014
Dear Andrea G,

Thank you so much for taking the time to comment on your most recent stay at Hyatt 48 Lex. We are glad to hear that you enjoyed the guest rooms as well as the amenities on the second floor lounge. I can't wait to share your kind comments with the team!

We hope to welcome you back soon.

Kind regards-

Kelsey P
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed January 4, 2014

The staff at Hyatt 48 Lex went the extra mile to make my kids feel so special! After having to wait for our room to become available, Nihaal gave each of our daughters giant two foot long candy necklaces which they thought was pretty cool! While my 7 year old was eating the candy necklace she lost her tooth in the Lexington lounge! Shortly after Nihaal Tandon approached me without my kids around and asked if he could send up cookies and milk as a treat since she lost her tooth. I said of course and sure enough later in the evening cookies and milk arrived and a nice hand written note! The look on my kids face was priceless! We have stayed at many hotels and the service that was provided for our one night stay was truly without a doubt the best we have ever had! Thank you to the incredible staff at Hyatt 48 Lex for making our stay cation one we will never forget. We can't wait to stay here again!

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kmindy98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelsey P, Manager at Hotel 48LEX New York, responded to this review, January 25, 2014
Dear kmindy98,

I love your post! Thank you for sharing your story, please come back again soon!

Kelsey P
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 3, 2014

Nyc for a long weekend. The rooms were clean and very up to date or lets say modern with plenty of charging outlets and usb outlets. The rooms are a bit small, but you can expect that in NYC. There are not much views for majority of the room i was being in glass, but also you are in the heart of NYC. The downstairs lobby is more of a dimly lite lobby with a bench and front desk attendant. Nothing there to really to even sit and have a conversation with a visitor.

Overall a solid small hotel. Not a lot of razzle dazzle, but they have all the major focus points covered and they do them well.

The restaurant Lexington Brass is fantastic. Especially the breakfast, especially the waffles. I am a waffle fanatic and these waffles are hands down top 3 I have ever tried in my life

  • Stayed October 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bebble241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian T, Manager at Hotel 48LEX New York, responded to this review, February 17, 2014
Dear bebble241,

Thank you for choosing Hyatt 48 Lex for your long weekend getaway. We hope to welcome you back as our guest soon.

Brian T
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey, United Kingdom
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed January 3, 2014

The taxi driver wasn't sure where the hotel was (even though the clue's in the name - it's on 48th and Lexington) but this is nothing unusual for a New York taxi driver! Once we'd arrived, though, we were quickly checked in. It was about 10:45pm, and the restaurant kitchen was about to close, but the staff made sure they hung on a few minutes while we dumped our stuff and came back down.

The rooms were (and are) very comfortable. Our original stay was for six nights, but a few hours after checking out we discovered that our flights had been postponed and we'd have to stay two more nights. This was no problem for the staff, who found us a couple of very nice rooms for a decent rate for the extra two nights; one was still being cleaned but we simply wandered to the lounge (see later) for a coffee while we waited.

The Lexington Brass (the bar/restaurant) is reasonably priced with good food and drinks; the bar staff are friendly and efficient and the manager, Ken, always willing to help out - for example we were chatting about maybe going to see a local sports event and he ran off and found us a couple of possibilities. The food is very good, they had a decent wine selection, and there were some nice beers on offer too.

The location of the hotel is nicely convenient for tourists; all the popular places are a short walk away (though the locals look at you as if you're mad when you suggest that a couple of hundred yards isn't a long way to walk!). There are also plenty of decent places to eat and drink in the vicinity, so we were able to share ourselves between the on-site facilities and some outside options.

The lounge on the second floor is a nice touch. It's relaxed and has free nibbles/coffee and a member of staff serving alcoholic drinks; the concierge is also based in the lounge and is happy to sort out trips and the like for you. One of the concierges (Vanessa) sorted out our bus tour tickets for us, and the other (Leni) did an excellent job sorting out a New Year's Eve trip that I'd made a mistake on when booking it the previous week. In this latter example Leni was incredibly patient on the phone with the bunch of muppets who were running the tour (the latter had told us: "Come to our office and we'll sort it out", then when we turned up we were told: "Dunno why they sent you here, we don't deal with that tour"). It took her the best part of an hour in all, but she fixed it. Oh, there's also a Mac and a printer in the lounge area, and even during the busy time of year we stayed at the hotel it was usually free - great for printing off boarding passes, attraction tickets and the like.

I think the only thing they actually need to fix is the lifts: sometimes you'll get a lift a few seconds after calling it, but on occasions you understand why the word "interminable" was invented. I actually got used to running up and down the stairs, but I don't think I'd have chosen that option if we'd been on the 20th floor! Some have mentioned that the air-con can be a bit noisy; while it can be, it didn't keep us awake. And yes, $14.95 per day for Wi-Fi is a bit steep but I just bought a $3-per-day SIM from T-Mobile and used my phone as a hotspot (and for the extended part of our stay the hotel provided complimentary Wi-Fi, which I'm using right now as I type this).

In all, though, I really can't think of anything bad to say about the Hyatt 48 Lex. Great location, great staff, comfortable facilities, excellent bar and restaurant. I'd definitely stay here again.

Room Tip: There are some nice suite-style rooms with separate living and sleeping areas.
See more room tips
Green Features: The bins in the rooms have recycling sections, which I've not seen in many US hotels.
  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelsey P, Manager at Hotel 48LEX New York, responded to this review, January 5, 2014
Dear David C,

I am thrilled to hear you had such a great experience here at Hyatt 48 Lex! I am glad that you enjoyed all of the amenities in the hotel. It is nice to hear that you had such positive interactions with our hotel staff.

We truly appreciate you taking the time to comment about your most recent stay with us. Please feel free to reach out to me should your travels bring you back to NYC!

Kind regards-

Kelsey P
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
The Benjamin
The Benjamin
#76 of 467 in New York City
4.5 of 5 bubbles 2,524 reviews
Midtown
Residence Inn New York Manhattan/Midtown East
Midtown
Fifty NYC–an Affinia hotel
Fifty NYC–an Affinia hotel
#129 of 467 in New York City
4.5 of 5 bubbles 1,185 reviews
Show Prices
Show Prices
Show Prices
Midtown
InterContinental New York Barclay
InterContinental New York Barcla...
#80 of 467 in New York City
4.5 of 5 bubbles 662 reviews
Midtown
San Carlos Hotel
San Carlos Hotel
#47 of 467 in New York City
4.5 of 5 bubbles 1,323 reviews
Midtown
Roger Smith Hotel
Roger Smith Hotel
#134 of 467 in New York City
4.0 of 5 bubbles 1,938 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel 48LEX New York? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel 48LEX New York

Property: Hotel 48LEX New York
Address: 517 Lexington Avenue, New York City, NY 10017-1204
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#24 Green Hotel in New York City
#75 Romantic Hotel in New York City
#86 Business Hotel in New York City
#185 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel 48LEX New York 3*
Number of rooms: 116
Official Description (provided by the hotel):
Hotel 48LEX New York is a striking and innovative, luxury boutique hotel, providing a fresh take on modern hospitality, focused on intimate and exclusive experiences for the chic and savvy traveler. Located on Lexington Ave and 48th St, with 116 salons and suites our hotel promises extraordinary four diamond service, a wide array of amenities while you stay in our spacious bedrooms or suites with all showcasing our floor to ceiling windows. Visit our inviting 2nd floor living room with lounge seating, a fireplace that overlooks the vibrancy of Lexington Ave and enjoy daily our signature complimentary light continental breakfast in the morning, cappuccino, water, fruit or cookies during the afternoon or a glass of wine with cheese which is served every evening. We also provide a 24-hour fitness center, our full service restaurant Lexington Brass, in room dining, 24-hour business center, and meeting space. Our convenient midtown location puts guests within walking distance of Grand Central Station, Chrysler Building, Radio City Music Hall, Empire State Building, Rockefeller Center, Central Park, and Fifth Avenue, home to the finest New York shopping. Perfect for corporate travelers seeking extended-stay accommodations book one of our corner one bedroom suites and enjoy a separate living room with generous space to spread out, a kitchenette and influx of natural light with floor to ceiling windows. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with World Independent Hotel Promotion, Booking.com, Priceline, Despegar.com and Jetsetter so you can book your Hotel 48LEX New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt 48 Lex Hotel New York City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing