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“Vary average and rather worn out”

Macy's Herald Square
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Historic Tour of Macy's Herald Square
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Fashion Window Walking Tour in New York City
Ranked #82 of 1,111 things to do in New York City
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Owner description: From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.
Useful Information: Activities for older children
United Kingdom
Level 6 Contributor
1,792 reviews
1,228 attraction reviews
common_n_attraction_reviews_1bd8 2,155 helpful votes
“Vary average and rather worn out”
Reviewed January 10, 2013

On our first visit to NYC, so keen we were go to Macys we took a cab and arrived before opening time. This time we took a leisurely walk even having a little snack outside at Herald Square before entering the store whilst it was being refurbished.

As always we headed to get our foreign visitors discount card before we had look for any bargains. We always usually find a bargain or two at Macys although this time we found nothing special although we still purchased mainly for the kids.

Although the store is having some work done, it did look rather worn and nothing gave out the special vibe which this branch of Macy's should. Its still weird to see a branch of McDonalds in the store but this time it was more average.

Visited August 2012
Thank PrestonGuild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Johannesburg, South Africa
Level 3 Contributor
12 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“Department Store with Great Service”
Reviewed January 10, 2013

Variety of brands from Ralph Lauren, Tommy Hilfiger, Nike.
Handbags, Shoes, Cosmetics, Clothing...

Service of in-store consultants was fantastic.
interacted with atleast 7 different consultants on my visit - every single consultant was superb.

Visited July 2012
Thank Azhar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level 5 Contributor
60 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
“Big and easy to get lost”
Reviewed January 9, 2013

Visited Macy's one morning to do a bit of shopping, firstly grabbed my discount coupon which came in quite handy before I hit the racks.

The store is huge and very difficult to navigate, they really should have more signage so their customers don't get lost although I think they wan't that so they stay in the store for longer and increases the liklihood of more purchases.

The elevators are always crammed so a bit uncomfortable.

Managed to pick up a nice CK shirt for about $10 which was a real bargain and a few other pieces that were reasonably priced.

If though it is a huge store it is really in need of some TLC and some modernising. Its a bit scruffy

Visited April 2012
Thank DublinM123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigston, United Kingdom
Level 4 Contributor
28 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
“A rather average department store”
Reviewed January 6, 2013

I had great expactations from the world's largest department store and very much looked forward to my visit. Sadly it was a rather tired looking and very average department sore on a large scale. If you must visit a department sore in New York, go to Bloomingdales instead for an experience similar to when Selfridges first opened its doors in London: glitz, glamour, fabulous window displays and fabulous merchandise in awsome surroundings.

Visited January 2013
1 Thank vs8864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level 6 Contributor
116 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
“Huge and Good Value”
Reviewed January 4, 2013

Visited in July 2012 and although it was very busy there was plenty of good value to be found. There is 7 floors worth of shopping and my wife found plenty of great bargains on more than one level. If you have a few spare hours and are in the midtown area Macy's is a great place to visit.

Visited July 2012
Thank kingcalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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