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Sofitel New York
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Reviews (6,847)
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4,409
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All reviewsthe red flame dinergaby restaurantnew yorktimes squarechrysler buildingseparate showerroom serviceturn down servicebryant parkfifth avenuelate checkgrand central stationhigh floorbottle of champagnequiet streetrockefeller centerfantastic hotel
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2,390 - 2,395 of 6,847 reviews
Reviewed October 21, 2013

  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GMOffices, General Manager at Sofitel New York, responded to this reviewResponded November 14, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 21, 2013

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GMOffices, General Manager at Sofitel New York, responded to this reviewResponded November 14, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 21, 2013

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GMOffices, General Manager at Sofitel New York, responded to this reviewResponded November 14, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 21, 2013

Hotel was very nice. Was a little disappointed in the size of the room for the price paid. $500 a night for a small room with a bed and bathroom, I thought was a little much. Staff were very friendly and accommodating. Breakfast was extremely expensive. $70 for an omelet, bagel, juice and coffee was a little extreme. will never complain about IHOP again. All I can say is I guess that is New York City?

Room Tip: Get the highest room possible so you do not have look at cement outside of your window
  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jdmayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOffices, General Manager at Sofitel New York, responded to this reviewResponded November 14, 2013

Dear Guest,

Thank you for taking the time to share your experience following your stay at the Sofitel New York. We are delighted that you enjoyed our central location.

Our goal is to always exceed our guests’ expectation and we look forward to welcoming you again soon at Sofitel New York for another stay.

Sincerely,
Sofitel New York Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

I'd say staying in NYC is all about the location, this hotel is superb for that. 5 mins from Times Square, 10 mins from Grand Central, 15 mins from Central Park. 5 mins from 5th avenue.

The rooms are nice and the beds are so comfy, incredibly soft pillows!

We didn't eat in the hotel as out all day every day. There is a great diner "Red Flame" a few doors down from the hotel that did a great breakfast for about $10.

Taxi from JFK $ 58 fixed price incl Toll.

Would definitely stay in Sofitel for next trip to NYC

Room Tip: We had a Tom on 20th floor -ask for high for great views
  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CFG2208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOffices, General Manager at Sofitel New York, responded to this reviewResponded November 14, 2013

Dear Guest,

Thank you for writing such a positive review following your stay at the Sofitel New York.
We are delighted that you enjoyed our very convenient location in the heart of Manhattan. We are also glad that you enjoyed our comfy bedroom.

We look forward to welcoming you again soon at the Sofitel New York for another stay. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb service for which we are known throughout the world.

Sincerely,
Sofitel New York Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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