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“Outstanding Hotel”
Review of Sofitel New York

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Sofitel New York
Ranked #66 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Atlanta, Georgia, USA
1 review
“Outstanding Hotel”
Reviewed June 12, 2013

Very good all around, would definitely stay again. Only thing is the restaurant, Gaby, is overpriced, average, and slow...skip it. Otherwise, the room was very nice and actually soundproof...the quietest hotel room I have stayed in while in New York and I have stayed in quite a few. The bathroom was excellent and spacious.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank screwmyscreenname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review, June 13, 2013
Dear guests,
Thank you for taking the time to share your impressions regarding your recent stay.
We regret your experience in our restaurant Gaby Brasserie Française did not reflect the quality of service we stand for. Please accept our apologies. However we are delighted you appreciated the calm of the room which enable a good rest after a long day in the City.
We are looking forward to your return.
Sincerely,
Sofitel New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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San Diego
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed June 12, 2013

We stayed at the Sofitel NY in May 2013. Great property, great location away from the noise of Times Square (but close enough to walk-3 blocks), great room, great staff, great room rate (for NY). Need I say more?

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tinabel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review, June 13, 2013
Dear guests,
Thank you very much for sharing your experience regarding your stay at the Sofitel New York.
We are delighted to hear you had a great stay and appreciated the great proximity with Times Square.
We are looking forward to your return.
Sincerely,
Sofitel New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 12, 2013

We are from England and chose this hotel from previous great Trip Advisor reviews. It certainly lived up to and beyond our expectations. Extremely comfortable, clean accommodation. Wonderful comfy bed. Impeccable service from all the staff - friendly, courteous and helpful. Good food and a restaurant with very pleasant ambience. Small, but very adequate, well-kept gym facility. Excellent location. First class.

Stayed June 2013
Helpful?
1 Thank Priscilla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review, June 13, 2013
Dear guests,
It was a great pleasure to read about your comments and impressions regarding your recent stay at the Sofitel New York. It is exactly this feeling we would hope all our guests to experience. We are delighted you had a very pleasant experience in our restaurant Gaby Brasserie Française.
We are looking forward to welcoming you back very soon during your future visit.
Sincerely,
Sofitel New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 11, 2013 via mobile

We stayed for a long weekend and enjoyed our stay here. The room was well-appointed, spacious, and nicely furnished. The Lanvin toiletries were very nice, and I loved that slippers were provided. They offered a complimentary mini fridge and coffee on request. Mid-town location was excellent and they also extended our checkout which was very helpful. Would definitely recommend this hotel.

Stayed June 2013, traveled as a couple
Helpful?
2 Thank liveeatdrinktravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review, June 13, 2013
Dear guests,
Thank you very much for taking the time to share your impressions regarding your recent stay at the Sofitel New York.
We are delighted to hear that you had a great stay and appreciated all the amenities displayed in the room such as the Lanvin toiletries and the slippers.
As you mentioned we can place in the room a fridge and coffee/tea maker upon request. We are glad you enjoyed this service.
We are looking forward to welcoming you back very soon.
Sincerely,
Sofitel New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 11, 2013

I just got back from a trip to NYC with the girls in my family. This was their first time to New York so we stayed at the Sofitel because it's walking distance to just about everything a 1st time tourist wants to see - Time's Square, Broadway shows, Rockefeller Center, Empire State Building, etc. Personally I like to stay as far from Time Square as I can, but I have to say that the minute I walked into the hotel, it was quiet, serene and beautiful. We had 3 rooms, one with 2 double beds, a 1 bedroom suite, and one with a king size bed. The rooms were spacious and beautifully decorated. I give the housekeeping staff 5 stars. Anything we needed they were there within minutes. This truly is a 5 star hotel. (Oh, and the lobby smells fantastic...the scent is Figuier by L'Artisan Parfumeur....my sister asked the Concierge!)

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrsKPea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review, June 13, 2013
Dear guests,
Thank you very much for sharing this wonderful review regarding your recent stay at the Sofitel New York.
It was a great pleasure to read about your impressions and we are delighted that your family and yourself had a great stay and appreciated the calm of the hotel, despite the great proximity of Times Square.
We are glad our Housekeeping Ambassadors helped to make your stay enjoyable and were very helpful. It will be our great pleasure to share your comment with them.
We are looking forward to your return during your future visit in the S=City.
Sincerely,
Sofitel New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris
Level Contributor
118 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed June 10, 2013 via mobile

Sofitel NY is a no surprise, clean, perfect service and elegant (while , yes, in a perfectly standard way) luxury business hotel. It's perfect for business and fine for a no thrill, safe feeling hotel for tourists. The gym is well equiped and 24h. The concierge was efficient while charmless. Sofitel is basically what you should expect from a hotel in its category.

Stayed June 2013, traveled on business
Helpful?
1 Thank Nick of Paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review, June 13, 2013
Dear guest,
We are delighted that you chose the Sofitel New York for your business trip in Manhattan and we thank you for sharing your experience.
We are happy to hear you had a great stay and appreciated our well-equipped SoFit Gym and the 24h access.
We are looking forward to your return during your future business trip.
Sincerely,
Sofitel New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 10, 2013

We took advantage of the extended stay offer with a complimentary upgrade to a suite. When we got into our room we realized that they gave us a terrace suite with a huge private terrace facing the Chrysler building: Jackpot! Apart from the fantastic terrace the suite had everything you could wish for including the most comfortable hotel bed on this world and great black-out curtains ensuring a good sleep. Location is great and central and the next subway station (Bryant Park) merely 5 minutes aways.

Room Tip: Terrace Suite if you are lucky to get it.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tiger015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review, June 11, 2013
Dear guests,
Thank you very much for sharing this amazing review of your wonderful stay at the Sofitel New York.
We are very pleased to hear you really appreciated the Suite upgrade in one of our Terrace Suite and enjoyed the view on the Chrysler Building.
We are looking forward to welcoming you back very soon.
Sincerely,
Sofitel New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel New York

Property: Sofitel New York
Address: 45 West 44th Street, New York City, NY 10036-6613
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#40 Romantic Hotel in New York City
#44 Family Hotel in New York City
#47 Green Hotel in New York City
#55 Luxury Hotel in New York City
#59 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sofitel New York 4*
Number of rooms: 398
Official Description (provided by the hotel):
The ultimate in comfort and convenience, this thirty-story building in midtown Manhattan-a contemporary statement in limestone and glass-is just a stone's throw from Fifth Avenue. The modern-day traveler will enjoy the amenities on offer at this fine establishment, set within easy reach of Manhattan's most celebrated attractions. These include Times Square, Broadway theaters, world-famous restaurants, famous boutiques, art museums and corporate headquarters. Good access to transportation links. ... more   less 
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Also Known As:
Sofitel New York Hotel New York City
Sofitel New York City
New York City Sofitel

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