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“Tres Bon” 5 of 5 bubbles
Review of Sofitel New York

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Sofitel New York
Ranked #63 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
San Diego, California
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Tres Bon”
5 of 5 bubbles Reviewed February 24, 2013

Second stay at Sofitel New York and lovely again. Location is great- close to Times Square theaters and 5th Avenue shopping. Despite this busy area, the rooms are silent- amust for my noise sensitive ears. My 18th floor king room was clean and spacious. Furnishings light and attractive. AC/heating silent (I hate rattles and buzzingt). The windows actually open a small amount for that "fresh" New York air. The bed was fairly comfortalbe altough the mattress seems a bit lumpy. Good pillows.

Bathroom is large with seperate bath and shower. Lighting is particularly good (maybe too good for that magnifying mirror).

Staff freindly and efficient. Lower speed internet access is free--fine for e mail and light internet surfing.

The lobby is a quiet oasis of elegance in the Ritz Carlton tradition.

Continental breakfast is kind of expensive ($24) but who can resist a small fruit plate, great coffee and a bread basket straight from Paris.

All in all- Tres Bon.

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Renaissancewendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review, February 28, 2013
Dear guest,
Thank you very much for this lovely review sharing on Trip Advisor.
We are delighted you really appreciated the comfort of the room and especially how soundproof they are. We understand silent is something necessary for a good sleep and we are doing our best for our guests not to be disturb by outside noises.
We are looking forward to welcoming you back very soon for your future stay.
Sincerely,
Sofitel New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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6,214 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Santos, SP
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed February 24, 2013

Walking distance from Time Sq , quiet , clean , cosy .
French style breakfast , à la carte, wine flights at Night , with live music on week ends.
Rooms are confortable and sober.
There's no "crowds of tourists" coming and going as we use to see in famous Hotels like The Plaza, which makes the Sofitel a really SAFE enviroment.
Concierge european style , nice and professional staff !
Those guys made arrangements for me and my family to get a table in a Winton Marsalis concert , in such a short notice, in a beneficient evening , Christmas season!
My best hotel experience in the big Apple !

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Marcos Alonso G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review, February 28, 2013
Dear guests,
Thank you for reviewing your amazing stay at the Sofitel New York during the Christmas season.
We are delighted you really appreciated your experience in our restaurant Gaby for breakfast or just for a nice glass of wine during the Piano Bar Nigths.
We are glad our Ambassadors made your stay memorable, and especially our concierge who has been able to book a table in a Winton Marsalis concert.
We are really looking forward to your return for another wonderful experience.
Sincerely,
Sofitel New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newark, Delaware
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed February 24, 2013

This was the first time we had stayed at Sofitel New York and got a great deal on it, otherwise I'm afraid I wouldn't be able to afford it. Upon arrival the staff was so sweet and immediately took our luggage to the room which was ready. The room was spacious with a huge bathroom by NYC means. The closet/drawer space was ample and the bed was fabulous. There was always fresh Evian water and chocolates waiting for us and replenished everyday! How sweet!? The bathroom had tons of space around the sink and in the bath area. It also had a pretty awesome bathtub we didn't get a chance to use. The location is awesome. We went to a diner right next door everyday that was good and cheap for breakfast. We had Sushi at Sushi Zen right down the road too and it was the best sushi I have had in my entire life. Further down is Times Square so you can walk to the action or a show. All it all it was luxurious and convenient so hit it up if you get a good deal!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aliesha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review, February 27, 2013
Dear guests,
Thank you for sharing your wonderful experience at the Sofitel New York.
We are delighted you have been able to find a good deal and experience the comfort of our rooms. We are happy you appreciated the chocolates and the bottles of Evian refreshed every nights.
We are really looking for another opportunity to show the quality of service we are well-know for.
Sincerely,
Sofitel New York.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darwin, Australia
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed February 23, 2013

stayed here whilst travelling for the first time in the States, the hotel is lovely and right in the thick of things. We had a minor issue with some laundry and the management solved the problem with a credit immediately, really made us feel special. The rooms are very clean and the service is excellent

Room Tip: choose a room high up!
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JaneyWard1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review, February 27, 2013
Dear guests,
Thank you for reviewing your stay on Trip Advisor.
We are glad you chose the Sofitel New York for your first stay in the City, and enjoyed the quality of the service we are delivering.
We would like to apologize for the mirror issue which happened with your laundry, and we are glad our Ambassadors solved the problem.
We are really looking forward to welcoming you on your next visit in Manhattan.
Sincerely,
Sofitel New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed February 23, 2013

The hotel is located in one of the best places for a tourist. It's in a quiet area, but within walking distance to Fifth Avenue for shopping, Times Square, and the Theater District.

The staff at Sofitel are extremely polite and helpful. My baggage was delayed, and the kind concierge told me to enjoy my vacation and that he would handle everything with the airline. The doorman was clueing me up on basketball before I went to a NBA game. The restaurant staff were extremely kind, and even recommended several tourist sites to visit during my stay! Having excellent service in a hotel really can make-or-break a trip, and I found that all the staff members who I dealt with were the same excellent quality.

The food in the restaurant is delicious, although the portions are quite small. The room was spacious in comparison to other NY locations, and it was incredibly clean. I think my maid visited three times a day! I would highly recommend this hotel to anybody staying in the New York area who wants to be in the center of the action, but not cramped into a box, or in a noisy area.

  • Stayed February 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank smallblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review, February 27, 2013
Dear guests,
Thank you for sharing this wonderful review regarding your recent stay at the Sofitel New York.
We are delighted all our Ambassadors of the hotel and the restaurant helped to make your stay memorable. It will be our pleasure to share your review with them.
We are delighted you enjoyed the food and service we are offering in Gaby.
We are very pleased you recommend the Sofitel New York and we are really looking forward to your return.
Sincerely,
Sofitel New York
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennebunkport, Maine
Level Contributor
7 reviews
5 of 5 bubbles Reviewed February 23, 2013

Very quiet and accommodating. Have stayed here many times and although it is on the expensive side it is well worth it especially if you catch a special deal. The staff are very nice and really helpful, no attitude like many hotels in n.y. The bathrooms are especially nice with marble throughout-shower and big tub with personal items at your disposal. Big towels and an orchid stem in vase in bathroom is a nice touch. Skip the restaurant for breakfast $24.00 for eggs or pancakes seems ridiculous even by NY standards- go to Gregory's across the street for coffee and a pastry. I will be staying here again in a few months.

  • Stayed February 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anniezen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review, February 27, 2013
Dear guest,
Thank you for sharing this detailed review of your recent stay at the Sofitel New York.
We are delighted you really enjoyed the comfort of our room and bathroom and the amenities we are offering.
Thank you again for the raised concerned regarding the price of the eggs. Indeed we offer a $28.00 Entree with eggs of your choice (scrambled, poached, omelets…) served with a basket of freshly baked French viennoiseries, bread and muffins; butter, jam and honey. Your choice of fresh juice, and hot beverages unlimited and a smoothie.
We believe our pricing is competitive.
We are looking for your return in a few months.
Sincerely,
Sofitel New York.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
57 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed February 23, 2013 via mobile

Last weekend in January- Snow in Times Square, then 14 degrees. This is just a wonderful, welcoming place to come back to.

Pros-

Inviting fireplace lobby w club chairs and sofas. Helpful, assisting concierge. Everyone multilingual, with emphasis on everything French.

Lovely restaurant/easy access to outside inexpensive meals. Early morning coffee service set out for guests.

1.5 blks to Times Square- the same to Bryant Park. Away from noise and crowds.

Warm, cozy rooms with gorgeous baths and incredible beds. Recent renovation.

Recommendation: Can be pricey, so book early / ask for low occupancy, no convention weeks. Sign up for Accor loyalty club for extra perks! Enjoy!

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank barbadiantraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOfficeNewYork, General Manager at Sofitel New York, responded to this review, February 27, 2013
Dear guests,
Thank you for taking the time to share your valuable feedback about the Sofitel New York. We are very pleased you enjoyed to seat in our lobby close to the fireplace during this very cold week.
We are really looking forward to your return at the Sofitel New york during your next visit.
Sincerely,
Sofitel New York.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel New York

Property: Sofitel New York
Address: 45 West 44th Street, New York City, NY 10036-6613
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#40 Romantic Hotel in New York City
#44 Family Hotel in New York City
#47 Green Hotel in New York City
#51 Luxury Hotel in New York City
#59 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sofitel New York 4*
Number of rooms: 398
Official Description (provided by the hotel):
The ultimate in comfort and convenience, this thirty-story building in midtown Manhattan-a contemporary statement in limestone and glass-is just a stone's throw from Fifth Avenue. The modern-day traveler will enjoy the amenities on offer at this fine establishment, set within easy reach of Manhattan's most celebrated attractions. These include Times Square, Broadway theaters, world-famous restaurants, famous boutiques, art museums and corporate headquarters. Good access to transportation links. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Despegar.com, ACCOR, Hotels.com and Jetsetter so you can book your Sofitel New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel New York Hotel New York City
Sofitel New York City
New York City Sofitel

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