We have stayed in many hotels NY but none can compare to the staff at Sofitel. No attitude at all. Excellent service from the time you leave the taxi until you vacate the premises.
Housekeeping was outstanding they provided immediate service and didn't leave anything unturned. Whenever we needed wine glasses or anything else it was prompt. Bottled water was left on our night stand-nice touch. Security came up immediately when my key wasn't working and my feet were too sore from walking to bother going down stairs. Nice guy!
We had friends who are in the restaurant/ hotel business on Long Island and the felt it was great as well. Advised them it was our anniversary and there was a treat left there. Matress was too soft and lumpy for my liking, however, we thought we would ask if there was anything they could do on our second night so they replaced it! Many French speaking staff-Sofitel is a European hotel. Even the shampoos were ones that I would use-L'Occitane products.
Location the best! We were so close to 5th avenue. Go to 200 5th Avenue-it's called Eataly-its a warehouse with various booths celebrating Italian heritage. There is a proscuito stand; cheese etc.
- Official Description (provided by the hotel):
- The ultimate in comfort and convenience, this thirty-story building in midtown Manhattan-a contemporary statement in limestone and glass-is just a stone's throw from Fifth Avenue. The modern-day traveler will enjoy the amenities on offer at this fine establishment, set within easy reach of Manhattan's most celebrated attractions. These include Times Square, Broadway theaters, world-famous restaurants, famous boutiques, art museums and corporate headquarters. Good access to transportation links. ... more less
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- Also Known As:
- Sofitel New York Hotel New York City
- Sofitel New York City
- New York City Sofitel