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“Wonderful stay”

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Hilton Times Square
Ranked #108 of 467 Hotels in New York City
Certificate of Excellence
Columbus
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful stay”
Reviewed July 10, 2014 via mobile

I stayed here four nights with my family and it was wonderful. The guys downstairs were so friendly and nice! They will always get you a cab, and they suggested better things for us than the concierge! It's a great location and I would stay again

Stayed June 2014
Helpful?
Thank Alex0823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynell L, Manager at Hilton Times Square, responded to this review, July 22, 2014
Dear Alex0823,

Thank you for sharing your experiences with us. We greatly appreciate this feedback. We hope to have you stay with again.

Lynell Lovett
Administrative Operations Manager
lynell.lovett@htsnewyork.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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6,776 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Morgantown, United States
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 10, 2014

One of the best reasons to stay in Hilton Times Square is the first level-buffer zone before you take elevator up to reach the lobby. Security is pleasant and mindful of anyone entering hotel who might not be there for lodging or dining. We noticed a very watchful night guard ready to escort two women to the exit because they were becoming loud and disorderly. It was the 4th of July!

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynell L, Manager at Hilton Times Square, responded to this review, July 22, 2014
Dear Sarah R,

Thank you for taking the time to post a review of your recent stay. I am pleased you felt safe during your stay. We take the safety and security of our guests very seriously. On behalf of our staff thank you for choosing us.

Lynell Lovett
Administrative Operations Manager
lynell.lovett@htsnewyork.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lubbock, Texas
Level 5 Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 9, 2014

We spent 4 nights here recently sightseeing and taking in NYC. This hotel is in the perfect location for just about everything. We could catch sightseeing buses, walk to The Top of the Rock, enjoy Broadway and Times Square, Central Park, and a harbor cruise. The hotel was very quiet inside, hotel staff was friendly and helpful, and the rooms were nice and roomy, clean, and well kept. We would definetly recommend this hotel to anyone wanting to be in a convenient location and stay in a wonderful property. It absolutely lives up to the Hilton reputation.

  • Stayed May 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Cecilia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynell L, Manager at Hilton Times Square, responded to this review, July 22, 2014
Dear Cecilia M,

Thank you for posting a review of your recent stay. We realize that there are many options for you to choose from and I hope you give us another opportunity to exceed your expectations and provide the excellent service you have come to expect from Hilton.

Lynell Lovett
Administrative Operations Manager
lynell.lovett@htsnewyork.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 9, 2014

I stayed here for a weekend having stayed at the Westin on the same street (42 st), same time last year. I found it great value and a good location - easy walk for 20 blocks north to the Plaza hotel and Central Park, and only a short cab ride to the Village. The hotel is close to Broadway theatres and busy Times Square is just round the corner. Staff are efficient and friendly and despite its busy location the rooms are well insulated and quiet. My luggage, lost in LA, finally made it to the hotel a day late and helpful reception staff advised me as soon as it arrived (a big deal when you travel 21 hours from Australia). I would stay here again.

Room Tip: Overlooking 41 st street with views to great NY landmark buildings
See more room tips
  • Stayed June 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank The_Daring_Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynell L, Manager at Hilton Times Square, responded to this review, July 22, 2014
Dear The_Daring_Adventure,

Thank you for taking the time to leave us feedback regarding your previous stay with us. I am glad you found our location and property to be ideal to your needs. We greatly appreciate this feedback. We look forward to having you stay with again.

Lynell Lovett
Administrative Operations Manager
lynell.lovett@htsnewyork.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level 6 Contributor
221 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed July 9, 2014

The hotel is nicely located around many key interests. Pricing was competitive, rooms were above average, rooms are dated, and need some improvements, flat screen tv, along with your well stocked mini fridge are also available in the room. One should note that the prices of items in the mini fridge are tripled, due to the convenience facts. The bar, five below, located outside the hotel five below is worth the visit.
The concept allows one to enter an igloo, for drinks, and a price. The stools are even composed from ice!!! A nice stop with a few friends for a nite cap.
The food at the hotel was good, but not better thann your average NYC restaurant, so explore on tripadvisor, before settling on the hotel food.
Door man, and concierge were attentive, and willing to provide details and reservations to key theater, and restaurants.

  • Stayed October 2013, traveled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Hrima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LynellL, Manager at Hilton Times Square, responded to this review, July 16, 2014
Dear Hrima,

Thank you for sharing your experiences with us. We greatly appreciate this feedback. We hope to have you stay with again.

Lynell Lovett
Administrative Operations Manager
lynell.lovett@htsnewyork.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 8, 2014 via mobile

The location of this hotel is just perfect for a sight seeing tourist like myself.
What really wowed me was the fact Times Square is full of hustle and bustle and very noisy. But as soon as you enter the hotel there is silence!
The service is basic, but standards in the hotel were fantastic. Very clean room and comfy beds. Huge hotel so can understand the lack of service.
Will definitely stay again!

Stayed June 2014
Helpful?
2 Thank Carterthetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LynellL, Manager at Hilton Times Square, responded to this review, July 16, 2014
Dear Carterthetraveller,

Thank you for your complimentary review of our hotel. We do try to offer first class service to our guests. I am pleased you found our hotel very comfortable and an oasis form the Times Square excitement. On behalf of our staff thank you for choosing us.

Lynell Lovett
Administrative Operations Manager
lynell.lovett@htsnewyork.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 8, 2014

We are a family of 4 with 2 teenagers and we stayed here for a week. The Queen size beds in the rooms were perfect for us to share beds, but still have plenty of room! The hotel is in the center of all the madness, but you can't hear a thing from the room and the view of the city was beautiful. We walked to broadway show everynight...location was perfect.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank jasonbD1458KQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LynellL, Manager at Hilton Times Square, responded to this review, July 16, 2014
Dear JasonbD1458KQ,

Thank you for taking the time to write a review of our property. I am pleased that you enjoyed all that New York has to offer and our property met all of your needs. We appreciate this feedback. We look forward to having you stay with us again in the future.

Lynell Lovett
Administrative Operations Manager
lynell.lovett@htsnewyork.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Times Square

Property: Hilton Times Square
Address: 234 West 42nd Street, New York City, NY 10036-7215
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Family Hotel in New York City
#36 Business Hotel in New York City
#47 Romantic Hotel in New York City
#89 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Times Square 4*
Number of rooms: 478
Official Description (provided by the hotel):
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 
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Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton

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