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“Nicely upated and great location”

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Hilton Times Square
Ranked #110 of 468 Hotels in New York City
Certificate of Excellence
Reviewed June 8, 2014

If you want to be near Times Square, we found the Hilton to be a nice location, with nicely updated rooms and great service. The street was very noisy and full of people, but the room was very quiet. Didn't eat there, but here are so many great places to eat nearby. Very happy with the stay.

  • Stayed: June 2014, traveled as a couple
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1  Thank RobinUtah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LynellL, Manager at Hilton Times Square, responded to this reviewResponded June 10, 2014

Dear RobinUtah,

Thank you for taking the time to post a review of your recent stay. I’m glad you found our hotel to have a nice location, updated rooms and we provided you with great service. We look forward to having you stay with us again in the future.

Lynell Lovett
Administrative Operations Manager
lynell.lovett@htsnewyork.com

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3,335 - 3,341 of 6,852 reviews

Reviewed June 8, 2014

Would recommend for anyone looking to stay in a central location. Admittedly it does get busy right in front of the hotel, however, once you take the lift up into the lobby, it's a different story.
Rooms were clean and of a decent size. Breakfast was average, but had all the usuals - cereals, bacon, eggs etc.
Might stay again, but if you're looking for a less touristy area, then perhaps a different hotel might be more suitable.

  • Stayed: January 2014, traveled with family
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Thank Ronald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LynellL, Manager at Hilton Times Square, responded to this reviewResponded June 10, 2014

Dear Ronald H,

Thank you for your comments. We value every guest's feedback and opinion and your response will help us continue to fulfill our commitment to provide excellent customer service and superior guest experience. We realize that there are many options for you to choose from. We look forward to welcoming you back again soon!

Lynell Lovett
Administrative Operations Manager
lynell.lovett@htsnewyork.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2014 via mobile

Such a great fantastic hotel . I loved my room and my view. The elevators are quick and efficient. My room 3503 had very soundproof windows and a super view of the buildings around Times Square. If you head into the hotel from 41st street you can really abound the crowd or you can head straight out into the madness through the 42nd street entrance. Great job Hilton

Stayed: June 2014, traveled solo
Thank Jaypowen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LynellL, Manager at Hilton Times Square, responded to this reviewResponded June 10, 2014

Dear Jaypowen,

Thank you for taking the time to post a review of your recent stay. I am pleased you felt we were able to meet your needs during this stay. On behalf of our staff thank you for choosing us.

Lynell Lovett
Administrative Operations Manager
lynell.lovett@htsnewyork.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2014

We've stayed in several NYC Hilton properties over the past 10 years and most have been very satisfactory. We were upgraded to the executive floor at check-in. Our room was very spacious and appeared newly renovated, and it was very quite. We had a lovely view of the city. My husband and I were impressed with all of the extra electrical outlets. With our Hilton Honors package we elected to have free breakfast in the hotel restaurant. We selected from their generous breakfast buffet and ordered special items from the kitchen each morning. All hotel staff were helpful and courteous. The location is convenient to public transportation and the theatre. We will likely stay here again on our next trip.

  • Stayed: June 2014, traveled as a couple
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Thank JoAnn70820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LynellL, Manager at Hilton Times Square, responded to this reviewResponded June 10, 2014

Dear JoAnn70820,

Thank you for taking the time to post a review of your recent stay. I’m glad you had such positive experience during your stay with us and you enjoyed the location. We really appreciate this feedback. We look forward to having you back with us.

Lynell Lovett
Administrative Operations Manager
lynell.lovett@htsnewyork.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2014

The Hilton Times Square is in a great location for tourists and business travellers. The room is large, well equipped and extremely comfortable. The staff are very friendly. My only issue is the noise from the street and air conditioning plant even on the 32nd floor although this is not a complaint as it is to be expected in this location.

Room Tip: The higher the floor the quieter the room
  • Stayed: June 2014, traveled on business
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1  Thank DTA1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LynellL, Manager at Hilton Times Square, responded to this reviewResponded June 10, 2014

Dear DTA1975,

Thank you for taking the time to post a review of your recent stay. I hope we were your home away from home. On behalf of our staff thank you for choosing us.

Lynell Lovett
Administrative Operations Manager
lynell.lovett@htsnewyork.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2014

Location is great .. staff was super friendly ... being from the South .. I was afraid everyone would be rude ... LOL .. I found all the New Yorkers to be very nice .. it is the tourists that are RUDE.
Hotel was very clean .. felt very safe .. the doorman was very helpful getting a car for me to go to dinner ... (All of a sudden .. there were NO Taxis) .... would stay again

  • Stayed: July 2013, traveled with friends
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4  Thank MarieBV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LynellL, Manager at Hilton Times Square, responded to this reviewResponded June 10, 2014

Dear MarieBV,

Thank you for choosing us to spend your first time in New York City! I am pleased to know we have exceeded your expectations. We look forward to welcoming you back in the near future.

Lynell Lovett
Administrative Operations Manager
lynell.lovett@htsnewyork.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2014 via mobile

Used Hilton Honors points to book a quick getaway with the husband. Was a little concerned about staying in Times Square. Totally unfounded. The hotel was very nice and clean. Room was remarkably quiet. All of the staff were friendly and professional. Nathan went above and beyond assisting us in getting our bearings with the Subway system. Would definitely stay here again and recommend to friends.

Stayed: June 2014, traveled as a couple
1  Thank MelMcGW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LynellL, Manager at Hilton Times Square, responded to this reviewResponded June 10, 2014

Dear MelMcGW,

Thank you for your time in providing this insightful feedback. Thank you for acknowledging our Front Office Manager, Chad Nathan. I am glad you enjoyed your stay overall and hope your travels will bring you back as a result of this experience.

Lynell Lovett
Administrative Operations Manager
lynell.lovett@htsnewyork.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Times Square

Address: 234 West 42nd Street, New York City, NY 10036-7215
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Family Hotel in New York City
#36 Business Hotel in New York City
#47 Romantic Hotel in New York City
#91 Luxury Hotel in New York City
Price Range: $215 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Times Square 4*
Number of rooms: 478
Official Description (provided by the hotel):
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 
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Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton

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