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“Get a Corner Room!”

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Hilton Times Square
Ranked #101 of 467 Hotels in New York City
Certificate of Excellence
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Get a Corner Room!”
5 of 5 bubbles Reviewed September 4, 2013

Good hotel in middle of the Times Square action. Perfect if you are Broadway hopping type (I'm not) but still great way to experience Manhattan. Close to everything you need, easy to get in and out of. Underground lines are just a few steps away, bus to airports is stopping half a block from the 41st street hotel exit.
The hotel itself is good - but remember, no grand lobby to enter through. Just look for big, round, color changing Hilton sign over the sidewalk.

Room Tip: Yes, get a corner room if you can. Gives you plenty of space and much better views.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cantahl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,459 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,356)
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English first
Kamloops, Canada
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

We loved our stay in New York,upon our arrival the porter took our bags and delivered them to our room,the front desk was fast and efficent,and the young lady at the concierge desk was great ! her recomendations for dinner and plays was great.All the staff were very helpfull and eager to pleaseWe stayed on the 42nd floor the view was amazing ! The room was spotless and the bed was the best i,ve had in a hotel to date,the room was quiet, we slept great.Thanks Hilton.

Room Tip: The higher up the better the view and less noise.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lilsnip777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guadalajara
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

The hotel is right in Times Square, which means you are in the middle of everything, but the streets around it are always extremely crowded. The rooms are very spacious and comfortable. In general the hotel is in very good condition and is a quiet oasis in the middle of loud Times Square. Wifi is free in public areas, but has a cost in the room. The breakfast buffet is very average and a bit pricy. The concierge is almost always busy or simply not available (not in her desk and does not answer the phone or messages). We stayed there 2 times in the past month. The first one we were very happy with our room, but the second one it lacked cleanliness (trash on the floor and dirty towels). Overall it is a good option, especially if you want to be in a hot zone.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LizaLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

This was my third time to NYC so knew I wanted to be in Times Square. This Hotel was perfect. Just far enough of Broadway. We checked in at 2am and there was someone there waiting for us. I have no complaints about this hotel perfect for a weekend get away,

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wilson-Haigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

I come to the Hilton Times Square once a month for business travel. The staff is nice. Rooms always clean. The business center is easy to use. Fitness center is usually never crowded but has a lot of machines. Favorite place to stay in Times Square.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolinet23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

I am very picky on selecting a hotel and I was extremely pleased with my stay here. The rooms were nice, modern and very clean. The concierge, Ivan, is wonderful and very helpful. Please stop by and see him if you need to make any plans during your stay.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ASing615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham
Level Contributor
126 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 bubbles Reviewed September 3, 2013 via mobile

We have used this hotel in the past and loved it: hence it was our 1st choice for a 2 day stop en route to Florida. We had booked a King Corner room but when we checked in this wasn't available: no worries, drop the bags and go get some lunch. When we returned the young lady at the desk, Jasmine, gave us the keys to 3117: this is not a King Corner room.

Went back downstairs to reception and asked her to change the room: this is where service recovery 101 kicks in, but it didn't. SHe gave me keys for 3012, which is a corner room but nowhere like the room we had in March.

Jasmine turned up at the door with my wallet, as I had left it at the desk. I explained my disappointment and told her that my TA review would reflect my experience. 10 minutes later I had a call offering me an upgrade to a suite: too late as we were tired from our transatlantic trip and had moved rooms once already.

Next day had a call from Will, front of house manager, offering to move us to the Presidential Suite but I declined: we were only staying 2 nights and had enough of moving about.

When we checked out spoke with Chad, the duty manager, who was most apologetic that our reservation had not been met: this is a man who does service recovery well. Offered us an upgrade on our next visit, gave me his card and asked that I email before we arrive so that he can arrange it.

This is still our favourite NYC hotel and Chad saved the day: well done Hilton.

Stayed August 2013, traveled as a couple
Helpful?
Thank 737av8tor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Times Square

Property: Hilton Times Square
Address: 234 West 42nd Street, New York City, NY 10036-7215
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Family Hotel in New York City
#36 Business Hotel in New York City
#47 Romantic Hotel in New York City
#80 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Times Square 4*
Number of rooms: 460
Official Description (provided by the hotel):
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 
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Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton

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