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“Great Hotel, Great Location!”

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Hilton Times Square
Ranked #111 of 469 Hotels in New York City
Certificate of Excellence
Reviewed July 7, 2013

We booked a last minute weekend trip with some friends to go see a comedy show and picked this gem. This is right in the center of everything. We had a blast and the hotel staff was amazing. We were supposed to get rooms right next to each other but they messed up. Instead they gave us the penthouse for the night. Private elevator, and AWESOME service!! Will come back for sure!

  • Stayed: September 2012, traveled as a couple
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2  Thank LeeLeLuLu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,247 - 4,253 of 6,993 reviews

Reviewed July 7, 2013

Usually we stay at Hilton hotels while traveling around the world. Paris, Miami, Spain, Peru, etc. and never have experienced the quality of Costumer Service we received while staying at the Hilton at Times Square. Since the minute I contacted the Hotel to confirm my reservation, I was so blessed to talked to Mrs. Martina Grimaldi (Guest Services Agent) Mrs. Grimaldi was very professional and when over above and beyond a Guest expectation, by confirming my reservation and helping us with all requests and needs. I received a couple calls in our room to ensure, we were satisfied with our service and stay, etc. I can go on and on. Bottom line, it was a butler type Hotel experience for my Family and I. Certainly Mrs. Grimaldi made the Hilton Hotel chain bright. Thank You Team.

  • Stayed: July 2013, traveled with family
    • Service
2  Thank Jean Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2013

Stayed a couple of nights. Rooms are superior and location was just indescribable. Cheaper overnight parking than surrounding same-level hotels.

Service was great and experience was awesome.

Thanks to Marvin, front desk, was very helpful

Definitely will stay there again

Room Tip: High floors
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  • Stayed: July 2013, traveled with family
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Thank Jalloun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2013

Great location. Friendly staff (expect everything in NY to be handled quickly). Very nice rooms for NYC. Quiet reprive from hustle out the door. Great breakfast. Good choice. See pictures and other reviews.

Room Tip: Corner room facing south.
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  • Stayed: July 2013, traveled on business
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1  Thank rich703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2013

Everyone was so friendly and the service was outstanding ~ especially from Marie (Senior Marketing Executive) and Kenny (bell hop) ~ always smiling and great service!!!!! The cleaning service was very respectful of our needs. I would return to this hotel and highly recommend it.

  • Stayed: June 2013, traveled with family
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Thank Lisa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2013

Recent two night stay at the Hilton Times Square:

PROS:
-All the hotel staff that we encountered were very friendly (front desk, bell staff)
-Hotel is very clean; may have been recently updated. Hallways were clean and quiet (a rare occurance in a Times Square Hotel)
-Our room was very large (by New York standards)
-Times Square location is very convenient to Theater District (see other location information below)

CONS:
-Location: The hotel is right in the middle of the most touristy part of Times Square. If you leave by the 42nd street be preapred to exit into a throng of tours groups visiting Dave & Buster's, Madame Tussaud's, Ripley's Believe It or Not, etc. I recommend you use the 41st street door as your main entrance/exit .
-Noise: Overall the hotel was suprisingly quiet considering The Times Square location. There was some street noise but that is to be expected.
-Thin Walls: As expected, the walls are pretty thin. If you have loud neighbors then you will be out of luck. We did have an adjoining room and that seemed to be where we heard most of the noise. Try to request a room with no adjoining door if you can - that may help.

Overall a very good stay - I would recommend this hotel for future stays.

  • Stayed: June 2013, traveled on business
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Thank ProfFarnsworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2013

As a business traveller, this property was perfect and exceed my needs. The air conditioning is quiet and very effective, the WiFi is speedy and the breakfast has all the healthy options one could hope for.
Hilton Diamond Members get free WiFi and full breakfast; both great options.
The rooms are quite large for New York City and are clean, modern and well kept.
I will return every chance I get and highly recommend this property to anyone needing to stay in mid-town Manhattan.

Room Tip: Rooms on higher floors are better to get away from the city noise. Either direction provide great vi...
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  • Stayed: July 2013, traveled on business
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1  Thank ontheglide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Times Square

Address: 234 West 42nd Street, New York City, NY 10036-7215
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Family Hotel in New York City
#36 Business Hotel in New York City
#47 Romantic Hotel in New York City
#92 Luxury Hotel in New York City
Price Range: $178 - $608 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Times Square 4*
Number of rooms: 478
Official Description (provided by the hotel):
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 
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Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton

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