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“Great hotel with terrific service and food” 5 of 5 bubbles
Review of Hilton Times Square

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Hilton Times Square
Ranked #104 of 467 Hotels in New York City
Certificate of Excellence
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great hotel with terrific service and food”
5 of 5 bubbles Reviewed May 24, 2013

This is at least my 10th stay at this new york hotel. It continues to be my favorite. The rooms are totally renovated and although you are in the city, it is very quiet on the sleeping floors. The shining employee here continues to be Gazi, who works in food service and waits on tables in the morning. I stay in Hiltons over 150 nights a year and no one holds a candle to his service and integrity. He is quite simply the best. With his "can do" attitude and exemplary service he makes breakfast an elegant experience. He works so hard to please everybody. He even remembered that I like iced tea and when he saw me, he had it waiting for me upon my arrival. That's service.
With professionals such as Gazi, the HTS will be a leader in NYC hospitality.

Room Tip: I like the view form the southern side the best.
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Barry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,381 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 23, 2013

This hotel is in the heart of Times Square and close to everything. Rooms are clean but basic. The shining light was Rodney the doorman. He arranged a town car for us on a few occasions and made a great night even better without having to worry about getting a cab on a rainy NYC night.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bunker1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville, Illinois
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed May 23, 2013 via mobile

From the start to the finish of my stay, Hilton did not let me down. Very considerate front desk staff who took care of a fax and provided my needed water after a 4+ hour delay. Quiet, well appointed room.

Helpful?
1 Thank McKibbinGroup
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Columbus, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 23, 2013

The room was beautiful and right up to Hilton property standards. The staff was professional and friendly. My experience at the breakfast each morning was made very special by the waiter named Francisco. I dropped my napkin and he was there with another one before I even realized it was dropped! He was the best. Cheryl at the podium by the elevators was also so kind and friendly. The room was an oasis from the noise and confusion of Time Square. Thank you Hilton!

Room Tip: Get a room that looks onto 42nd street for a great view.
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  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sally W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed May 23, 2013

Excellent Hotel. Great amenities. Stayed on upper floor and had a wonderful view of the city. Staff were friendly and always helpful. Great location for theater district and using subway system. Bar area was very nice with a good view. It was a very good place to have a drink and small plate before going to the theater.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mike908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawaii
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed May 22, 2013

GREAT LOCATION on Times Square to everywhere.

Easy to WALK (each short block = 1 min. walk), so within easy walking distance to all the BROADWAY SHOWS ... recommend Spiderman (Flying Circle seats), Phantom of the Opera (Orchestra seats Front Row), Chicago (Orchestra seats Front Row).

SUBWAYS are the way to go, quite easy, interesting and fun to use. On our short 4 day trip, we caught the subway 10 times: to Central Park, Upper West Side, to Wall Street/ Staten Island Ferry, to World Trade Center, back to Grand Central Station, to Fifth Avenue shops, to Lower Manhattan (Soho, Chinatown), back to Times Square area.

RESTAURANTS we liked (all within easy walking distance of the hotel) were Carnegie's Deli (great Reuben pastrami sandwich), John's NY Pizzeria, Grand Central OYSTER Bar & Restaurant, Guy Fieri's Restaurant (of TV Diners, Drive-ins & Dives), Junior's Restaurant (for their NY Cheesecakes) and Sardi's Restaurant (traditional dress-up).

HILTON Times Square hotel gave us a wonderful high floor view of the iconic Empire State Building and towards World Trade Center (saw the radio tower being erected creating the tallest building at 1,776 ft. in the Western Hemisphere).

So, OVERALL a wonderful NYC experience for my daughter, wife and myself.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank 17Peter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton, North Carolina
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 20, 2013

We stayed here back in July, and loved the hotel. Everything was great from the location, to the amenities, to the hotel staff. The rooms were very nice and bigger than I expected. The lobby was great and as I said the staff did everthing they could to make sure our stay was wonderful.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Times Square

Property: Hilton Times Square
Address: 234 West 42nd Street, New York City, NY 10036-7215
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Family Hotel in New York City
#36 Business Hotel in New York City
#47 Romantic Hotel in New York City
#81 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Times Square 4*
Number of rooms: 460
Official Description (provided by the hotel):
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 
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Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton

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