This was my first time staying in Manhattan despite my husband being from NYC. We booked the Conrad at my recommendation because I wanted to see how fancy it could be. This place is apparently a re-done Embassy Suites and you can sort of tell from the atrium, but the artwork totally dismissed any "oh this is re-done" feelings we might have had. We arrived before check-in and they gladly checked our bags before we headed out into the city. The neighborhood around the hotel is just great. It is a couple of blocks from the new Freedom Tower, there are restaurants nearby, like Shake Shack, a Whole Foods a couple of blocks away and a movie theatre in the same building. The negative on the move theatre was that the entire lobby spelled like old buttery popcorn.
We somehow got upgraded to a wonderful room with a view of the Hudson River and a sofa bed for the little ones to sleep on. The bathroom was the most wonderful bathroom I have ever experienced.
One negative was the fact that there were no sheets in the room or already on the sofa bed. This seems to be a recurring problem at Hilton hotels. It was late when we returned to the hotel and I tried calling housekeeping, concierge and the front desk and no one answered. Taking my 2.5 year old with me to the front desk at 11:30pm I was greeted by two very friendly staff members who informed me that sofa beds were made only by request. I requested the service and someone arrived almost 30 minutes later.
The second problem was at breakfast where our server seemed to be so disgusted with the fact that we would bring children into the restaurant that she wanted to serve everyone under the sun before she even took our drink order. The irony of this situation was that every single table around us has children! Granted they were a few years older than ours, but I could not figure out if it was the age of our children or because we given the cheap-o Hilton Honors breakfast menu to order from (this meant we had very light breakfast options that were free, so maybe she thought she would not be getting a good tip. Believe me, we tip good even when the meal is included.) So it was disappointing service, but the food was actually very good. I might want to order off the "real" menu in the future as the choices seemed somewhat more robust.
Overall, I would stay here again and I am constantly checking their website to see if they have any good deals. great location and the bathrooms in the lobby are extremely nice!
- Official Description (provided by the hotel):
- Located in the heart of lower Manhattan's Battery Park City, the Conrad New York is a new contemporary all-suite luxury hotel. With magnificent views of the Hudson River, this exceptional hotel is adjacent to Hudson River Park, in close proximity to many of the city's important and historic landmarks and prominent neighborhoods, including TriBeCa and SoHo. The Conrad New York offers a new standard of luxury, featuring 463 spacious guest suites that average over 430 square feet, each outfitted with integrated technology, complimentary WiFi, two flat-screen HD televisions and individual climate control, as well other unparalleled in-room amenities. Sixteen stories above street level, the hotel features a striking seasonal rooftop bar providing stunning views of the Statue of Liberty and New York Harbor. The hotel boasts over 30,000 square feet of adaptable meeting space, including the 6,200 square-foot Gallery Ballroom; Danny Meyer's Union Square Events will be the exclusive food and beverage partner of the hotel's onsite conference and event facilities. The Conrad New York is pursuing Leadership in Energy and Environmental Design (LEED) Gold certification. ... more less
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- Also Known As:
- Conrad New York Hotel New York City
- Suites Nyc