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“Fabulous”
Review of Conrad New York

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Conrad New York
Ranked #29 of 466 Hotels in New York City
Certificate of Excellence
GreenLeadersGold level
USA
Level 4 Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Fabulous”
Reviewed June 8, 2013

This is a former Embassy Suites converted to an all-suite Conrad just across from West Street and the World Trade Center site. The rooms are sleek (beautifully designed and decorated), spacious and extremely comfortable. The doors are all the sliding type that essentially act like moving walls that can separate the living area from the bathroom, and the bedroom area from the bathroom. There is a huge shower, which is separate from the sink and toilet. It doesn't feel like a hotel room, but more like a chic apartment. I've stayed here 4 or 5 times in the last six months and will stay again for any business downtown. I haven't tried the restaurant in the hotel, but there's an upscale BBQ place right outside the rear entrance to the lobby which is great.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hesitant-Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradNewYork, Manager at Conrad New York, responded to this review, June 10, 2013
Thank you so much for sharing this review with the TripAdvisor community. We are delighted to hear how much you enjoyed your stay at the Conrad, in addition to all your previous stays with us! The guestroom layout is ideal for business travel and we are so happy to hear how much you appreciate it. We look forward to welcoming you again on your next trip to NYC.


Thank you,
Jimmy

Jimmy Sarfraz
Resident Manager
Conrad New York
102 North End Avenue
New York, NY 10282
Email: jimmy.sarfraz@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (747)
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Denver, Colorado, United States
Level 4 Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 7, 2013

Stayed here for two nights prior to a cruise for a girls get-away. The weather had turned very bad, but they provided terrific umbrellas for us to use. The front desk called us when the room was ready, and had our bags delivered from the bell desk for us. The room(s) were airy, large and comfortable, and in great condition. The bathroom was very nice, and the walk-in shower was terrific. Loved the bath products, they smelled wonderful. They had the best hair dryer I've ever used at a hotel. There was lots of storage, with two closets in the bedroom. The beds and bedding were amazing. So incredibly soft and comfortable - I wanted to bring one home. We loved the hotel and its location, so easy to walk to 9/11 memorial, Chelsea, West Village, etc. The subway was also a quick walk, even in bad weather. Pick-a-Bagel and Shake Shack were in the complex, and were very yummy.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stacey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Saint Lucie, Florida, United States
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 7, 2013

This hotel was amazing. I really enjoyed the attention to detail in my room. The bed was THE BEST, I had to force myself to get out of it and explore the city each morning. The rooftop bar has an excellent view and gets packed quickly. Everything closes at 12am, that was the only downside to the area dining and bars. This is easily fixable with a short ride on the train. It would be nice if they offered a refrigerator that you could place things in without additional fees. Turndown service was on point. I wish it had a spa and a pool, other than that I'll be back for sure.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ability772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradNewYork, Manager at Conrad New York, responded to this review, June 10, 2013
We are so happy to hear you had a memorable stay with us at the Conrad New York, thank you for sharing this feedback. I am glad you enjoyed your guest suite accommodations, including the very comfortable bed. I will share your feedback and suggestions with the rest of our management staff for consideration of ways we can continue to improve for our guests. Thank you again, and we hope to welcome you back again soon.

Best Regards,
Jimmy


Jimmy Sarfraz
Resident Manager
Conrad New York
102 North End Avenue
New York, NY 10282
Email: jimmy.sarfraz@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bentonville, Arkansas, United States
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 7, 2013

Cool design, really nicely appointed rooms with loads of space. Great walk-in shower too! Location is nice in Battery Park City, but not really convenient to mid-town or above. A little tricky to navigate to/from, but well worth it to find this nice hotel in NYC.

Room Tip: Ask for a room facing the water
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JPS0213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 7, 2013 via mobile

Thoroughly enjoyed this Hotel...first impressions are great starting with the impressive lobby and great reception team! All suite hotel so the rooms are spacious and also well specified with quality fixtures and fittings. Have stopped in mid town on many occasions in the past but will never do that again...taxi from the hustle and bustle to the quiet oasis that is the Conrad. Only suggestions would be a guest fridge in the room and a buffet style breakfast...al a carte is ok when you have time...if you need to rush then buffet would be better....see you again soon.

Stayed June 2013, traveled with family
Helpful?
Thank D192049D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradNewYork, Manager at Conrad New York, responded to this review, June 10, 2013
Thank you very much for sharing this review on TripAdvisor. We are thrilled to hear what an exceptional stay you had at the Conrad and how much you enjoyed our location, hotel's design and helpful staff. We appreciate your feedback and suggestions for improvement as well, which we will take into careful consideration. We hope to welcome you back again soon!

Thank you,
Jimmy

Jimmy Sarfraz
Resident Manager
Conrad New York
102 North End Avenue
New York, NY 10282
Email: jimmy.sarfraz@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reston, Virginia
Level 5 Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 6, 2013

Stayed one night during a busy holiday weekend...overall experience was excellent. The room was large, separate walk-in amazing shower, very comfortable bed and modern decor. Wish we had a view of the river, but the hotel was completely full. Anyway, we still enjoyed the quick walk to nearby waterfront, parks and restaurants.
911 memorial is within 5 minutes walk. The rooftop bar is worth checking out. Beautiful views at sunset (we were told), but unfortunately we couldn't experience that due to weather...they had to close access to the rooftop. Would like to check it out next time.

Lobby area has a very modern chic feel. Lots of room to lounge around. Movie theater on same property. Also, you can walk out to a convenience store and a couple of good restaurants, including Shake Shack...great for burgers and shakes. Valet was courteous and quick even for a busy weekend (worth the $65, I think). I would highly recommend the Conrad for discerning travelers who want to experience lower Manhattan.

Room Tip: Ask for a higher floor with river view
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whatplan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Osaka, Japan
Level 6 Contributor
271 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 362 helpful votes
Reviewed June 5, 2013

Even a Hilton VIP diamond member, I was assigned to a room at a very low level, 3rd floor, where was quite noisy by the people chatting at a party in the lobby restaurant until late at night.
No executive lounge in this hotel.
A refrigerator was full of drinks, no space for guests' use. Furthermore, it will automatically charge us immediately after we remove the drinks.
Poor option and quality of the breakfast, even for a VIP diamond member.
Checkout limitation was at noon and late checkout was not available despite of my status.
After all, there is no benefit for a Hilton VIP diamond member. I paid 520 USD for one night. I will never come to stay here again.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sukjai R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradNewYork, Manager at Conrad New York, responded to this review, June 6, 2013
We regret that we were not able to provide you with the quality of service you deserve during your recent stay. We strive for flawless service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. Your feedback will help us to continue to improve our guests' satisfaction, and we would be honored if you would return to stay with us to experience the results of that work for yourself should you return to our area again in the future.

Thank you,
Jimmy

Jimmy Sarfraz
Resident Manager
Conrad New York
102 North End Avenue
New York, NY 10282
Email: jimmy.sarfraz@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad New York

Property: Conrad New York
Address: 102 North End Avenue, New York City, NY 10282-1238
Phone Number:
Location: United States > New York > New York City > TriBeCa , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Green Hotel in New York City
#20 Family Hotel in New York City
#26 Business Hotel in New York City
#27 Luxury Hotel in New York City
#30 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Conrad New York 5*
Number of rooms: 463
Official Description (provided by the hotel):
Located in the heart of lower Manhattan's Battery Park City, the Conrad New York is a new contemporary all-suite luxury hotel. With magnificent views of the Hudson River, this exceptional hotel is adjacent to Hudson River Park, in close proximity to many of the city's important and historic landmarks and prominent neighborhoods, including TriBeCa and SoHo. The Conrad New York offers a new standard of luxury, featuring 463 spacious guest suites that average over 430 square feet, each outfitted with integrated technology, complimentary WiFi, two flat-screen HD televisions and individual climate control, as well other unparalleled in-room amenities. Sixteen stories above street level, the hotel features a striking seasonal rooftop bar providing stunning views of the Statue of Liberty and New York Harbor. The hotel boasts over 30,000 square feet of adaptable meeting space, including the 6,200 square-foot Gallery Ballroom; Danny Meyer's Union Square Events will be the exclusive food and beverage partner of the hotel's onsite conference and event facilities. The Conrad New York is pursuing Leadership in Energy and Environmental Design (LEED) Gold certification. ... more   less 
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Also Known As:
Conrad New York Hotel New York City
Suites Nyc

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