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“good hotel”
Review of Conrad New York

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Conrad New York
Ranked #29 of 468 Hotels in New York City
Certificate of Excellence
GreenLeadersGold level
Chicago, Illinois, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“good hotel”
Reviewed January 23, 2013

We stayed for just one night in the Conrad. On arrival our toilet was plugged, which was quickly fixed by staff. But in a hotel of this price class I don"t expect this to happen at all... well, having a Nespresso machine in the room was a nice touch. Unfortunately room service didn't put the the three capsules indicated (two regular ones and one decaf) but two decaf and one regular coffee. We realized when it was too late... The shower was great, the room very quiet and everything pretty clean. Some parts of the furniture appeared to be of too cheap material for the class the hotel wants to play in.

All in all we had a nice stay and I would go there again.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gerrit G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,213 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
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  • Cleanliness
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Scottsdale, Arizona
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 23, 2013

The Conrad is a very stylish and modern hotel. Location was great.

Upon checkin we were upgraded to a suite with a river view which was a nice surprise. The suites were very large and had everything you would need while on business or vacation.

The front room was spacious with couch, chair, coffee table, and a desk. There was even a nespresso machine in the room for coffee. I would be happy to work from this room everyday if I had the choice. All the light switches were on touch panels throughout the suite plus you could control the light settings from the tv which was cool.

The bedroom offered a 2nd tv, large cabinets and closets and a very comfy bed. The walk in shower room was a first for me and a great experience to have. Lastly the view was stunning as the sun set each evening with views of Jersey city across the water.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jtan0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradNewYork, Manager at Conrad New York, responded to this review, January 24, 2013
We truly appreciate your feedback regarding your recent stay with us and are happy to hear you had a great experience. I am glad you were able to receive an upgrade to our Superior River View suite - the view at Sunset really is stunning. We hope to have the opportunity to host you once again on your next visit to Manhattan.

Thank you,
Jimmy

Jimmy Sarfraz
Resident Manager
Conrad New York
102 North End Avenue
New York, NY 10282
Email: jimmy.sarfraz@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reston, Virginia
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 23, 2013

If you want to be near Battery Park and the river, this location is great. Excellent service, relaxing, fun lobby for people watching, very good gym, cool vibe. Nice restaurant and bar. Value is very good. Convenient to shops, casual and upscale dining. I'll be back.

Room Tip: I'd pay a little extra and get one with a river and skyline view
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kat2Saint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gorgeous hudson valley
Level Contributor
214 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed January 23, 2013

We were attending an event at the brand-new Barlcay Center in Brooklyn. All in all it took us about 15 minutes to walk to the subway, and then another 20 minute ride to BC...when you walk up the steps from the subway, you pretty much walked right into the Barclay Center. We chose a package from the Conrad that included self-parking . The bellman helped us unload our bags and directed us to the 2nd floor for check-in. The parking garage is a block away, not far at all. It was a windy, windy day, and being across from a ferry terminal made it seem even windier! But, the water views, and the view of Jersey are lovely.
We took the escalator to the 2nd floor, a large, very open area which housed a restaurant, meeting/ballrooms, the concierge and elevators. The gift shop and entrance to the gym/spa are also located on the lobby floor. Additionally, there is a coffee shop. The opposite end of the escalators provided access to a movie theater and a "courtyard" filled with shops and restaurants.
There is a sculpture that reaches from the lobby to the 25th floor, it was unique and awe inspiring. The blue cooling/calming colors set the mood for the hotel. Check-in took a little while, but was worth the wait. We were given a suite on the 25th floor. All rooms in the hotel are suites, with a separated living room. We had a sofa and lounge chair and ottoman and triangular table in our living room, and a desk and chair. The 'hallway' between the living room and bedroom consisted of a bathroom and separate walk in shower, opposite side was wet bar, with glasses and coffee cups and coffee maker and mini-bar. There is a tag in the fridge that charges you $25 for removing any items. You could close off the living room from the hallway with pocket doors...there was pocket doors separating the bedroom from the hallway too. Even though we had a show to go to, once I put on my robe, I did not want to leave the room....the robe was fluffy inside and cottony on the outside and it just enveloped me (I felt that way about the room too....I just didn't want to leave).
The bedroom was small, but held 2 separate closets, a tv and king sized bed and a spectacular view of the water. We wanted to keep the blinds up, but we were told they were broken. The wall separating the bedroom from the shower was frosted glass. Bed was comfortable. There are controls on the wall that operate the lights and for privacy. There is also one located as you enter the room and one near the wet-bar. You just push a button if you don't want to be disturbed....
We ordered BBQ from Blue Smoke and they delivered it within 20 minutes. HHonors members get a continental breakfast, juice, danish/rolls and coffee OR...you could apply that $20 towards anything on the menu. I had eggs and toast. It was a nice start to the day.
Oh--ice....you have to call for it, no machines on any floors. When I did I was told it would take around 30 minutes, I went to the bar and just got it myself. The elevator had a smoky glass wall which made it fun to use or watch those that were in it! Yes, there is a huge amount of open space, welcoming to some, a waste to others. I loved it! The artwork, loopy-doopy...loved it, and take the time to realize it's not only in your room, but throughout the hotel. Aside from breakfast, we didn't eat in any of the hotel restaurants.
Being a heartbeat away from the World Trade Center/Twin Towers made us take a moment and reflect. If you choose the Conrad, you won't be sorry.

Room Tip: ask for a water view
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2toots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 21, 2013 via mobile

Decent location but not anywhere near what I expected from a Conrad. Still felt like an Embassy Suites. Weird sci-fi decor. Cheap furniture in room. Awkward use of space. Very disappointed with hotel. But I did truly enjoy location. Shake Shack just outside lobby. Several other good restaurant choices. Spotted wife's favorite author at BBQ place. Nice movie theater also. Easy cab ride to hustle and bustle. I just wish Conrad would have delivered more luxe experience.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cdadams4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradNewYork, Manager at Conrad New York, responded to this review, January 23, 2013
Thank you for staying with us and sharing your feedback via TripAdvisor. We are sorry to hear you were disappointed in the look and feel of our property as we strive to provide world-class service in inspiring environments. We will keep your comments on our decor in mind as we constantly look for ways to improve our guests satisfaction. We are glad you found our location convenient for your activities in the city and that you were able to enjoy your time with us. We hope you will consider staying with us again in the future so we may show you the quality Conrad experience you expect and deserve.

Thank you,
Jimmy

Jimmy Sarfraz
Resident Manager
Conrad New York
102 North End Avenue
New York, NY 10282
Email: jimmy.sarfraz@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 20, 2013

Being on business trip, I spent 1 night in Conrad. To get there I realized hotel special offer (smth like 199USD++ for Deluxe room). It was one the best hotel room I lived ever. It was 100% equipped and fully organized in details place to achieve client's convenience.
Stylish Deluxe contains 2 rooms separated by unbelievable bathroom. Small kitchen area has all I can imagine ever: different glasses, nespresso machine, minibar, all accessories.
I love this place!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DmitryOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
University City, Missouri
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 19, 2013

If you have to be sick during your Christmas vacation, this is the place to stay. Staff was great in getting us a humidifier, and chicken soup was a few steps outside the hotel at Pick A Bagel. Suite with sliding room dividers made for an easy intensive care unit in the living room. Housekeeping was friendly and understanding about working with shut-ins. Hotel was beautiful, a short post-recovery harborside walk to Battery Park, and a short cab ride to Chelsea Piers harbor tours, Broadway, and Greenwich Village clubs (loved Terra Blues). A wonderful stay under trying circumstances.

Room Tip: Rooms with water views don't have sofabeds.
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dan_dee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradNewYork, Manager at Conrad New York, responded to this review, January 23, 2013
Thank you so much for sharing your feedback regarding your recent stay with us. We are so sorry to hear you were feeling ill during your visit here, but so glad our staff were able to accommodate with all your needs and requests. I am happy you enjoyed the comfort of your guest suite as well as the location of the hotel itself. We look forward to welcoming you back for another stay at the Conrad New York when you are feeling fully healthy.

Thank you,
Jimmy

Jimmy Sarfraz
Resident Manager
Conrad New York
Email: jimmy.sarfraz@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad New York

Property: Conrad New York
Address: 102 North End Avenue, New York City, NY 10282-1238
Phone Number:
Location: United States > New York > New York City > TriBeCa , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Green Hotel in New York City
#20 Family Hotel in New York City
#26 Business Hotel in New York City
#27 Luxury Hotel in New York City
#30 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Conrad New York 5*
Number of rooms: 463
Official Description (provided by the hotel):
Located in the heart of lower Manhattan's Battery Park City, the Conrad New York is a new contemporary all-suite luxury hotel. With magnificent views of the Hudson River, this exceptional hotel is adjacent to Hudson River Park, in close proximity to many of the city's important and historic landmarks and prominent neighborhoods, including TriBeCa and SoHo. The Conrad New York offers a new standard of luxury, featuring 463 spacious guest suites that average over 430 square feet, each outfitted with integrated technology, complimentary WiFi, two flat-screen HD televisions and individual climate control, as well other unparalleled in-room amenities. Sixteen stories above street level, the hotel features a striking seasonal rooftop bar providing stunning views of the Statue of Liberty and New York Harbor. The hotel boasts over 30,000 square feet of adaptable meeting space, including the 6,200 square-foot Gallery Ballroom; Danny Meyer's Union Square Events will be the exclusive food and beverage partner of the hotel's onsite conference and event facilities. The Conrad New York is pursuing Leadership in Energy and Environmental Design (LEED) Gold certification. ... more   less 
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Also Known As:
Conrad New York Hotel New York City
Suites Nyc

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