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Reviews (11,868)
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Reviewed November 12, 2017 via mobile

I stayed over a Friday and Saturday night, and found it a great experience. This was my 2nd visit to NYC and the first staying in Manhattan. This was a great location for short walking to Times Square and the Garment District. Lots of outside dining spots outside the hotel, but the fourth floor of YOTEL also hosts two bars and a nice restaurant.

The vibe at this hotel is cosmopolitan, hip, and irreverent. On elevator rides over the weekend, I heard the theme from Star Trek (classic), Pink Panther, and a Bond theme...no boring elevator classics for sure. The staff were are friendly, approachable, and helpful. The Green Fig bar was a great place to meet interesting travelers.

Our room was compact, but very comfortable. The shower was very hot and the room heat was awesome. I’d stay here again.

Stayed: November 2017, traveled as a couple
Thank Traveller14883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph-YotelGM, General Manager at YOTEL New York, responded to this reviewResponded November 13, 2017

Traveller14883,

Thanks so much for the wonderful KUDOS! We look forward to many more future visits.

Cheers,
Joseph

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2017 via mobile

This was my 3rd time staying here, and it continues to be a solid choice to stay. Yes the rooms are super small, but most people don’t go to NY to stay in their rooms. The location is great and the downstairs staff were very helpful.

Stayed: August 2017, traveled solo
Thank mamabug7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph-YotelGM, General Manager at YOTEL New York, responded to this reviewResponded November 13, 2017

mamabug7,

SENSATIONAL 5 star review! We are so glad to be your hotel of choice and look forward to many more future visits.

Regards,
Joseph

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2017

Clean tidy and friendly hotel, rooms are small, and I know its NYC, but omg they are small. Also I didn't quite like the check in, I assume I'm getting old lol but a desk top and no person just isn't me

  • Stayed: November 2017, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank andrewasmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph-YotelGM, General Manager at YOTEL New York, responded to this reviewResponded November 13, 2017

Hi Andrewasmith,

Thanks so much for your review. We are so happy to hear that you rated us 4 stars! We do have a more traditional check-in on level FOUR at the mission control desk, for those who fancy a more traditional check-in.


Best regards,
Joseph

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Reviewed November 12, 2017

I tired this hotel 2 years ago as an adventure and it's now my staple almost every time I stay in New York. It's always a positive experience which somehow pleases both leisure and business travellers.

It's comfortable, the views are beautiful (get Queen room with view) and it's cool. Rooms are well designed so although they are NY-small you never feel crammed in there.

I feel these rooms are better for 1 because of the washroom but I travel alone on business and this is perfect for me. I love love love this place.

It's just overall always a positive experience. Easy check in, check out and easy stay. Restaurant on-site is good, both for dinner & drinks and for breakfast. On this trip we rented a room to practice a presentation as a team and the service was impeccable. It was also easy to book the room, everyone was so helpful.

The only thing I could say is the 2$ to leave the bag which was cash-only was annoying because I did not have cash handy, I should have been able to put it on the room with the incidental. Everything is so good with the customer experience at Yotel that this little small thing was not aligned with this vision. But hey, no biggie. I dream in purple - love Yotel!

Room Tip: Queen room with View
  • Stayed: November 2017, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank Nadine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph-YotelGM, General Manager at YOTEL New York, responded to this reviewResponded November 13, 2017

Nadine L,

So glad to hear that we are your hotel of choice in New York. We look forward to many more shared dreams in Purple!

Cheers,
Joseph

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2017

I booked this hotel based off of the good price, central location and good reviews. Overall, I was very happy.
Top of the list was the customer service - everyone I interacted with was helpful and very pleasant.
The room was small but very functional for one - an interesting use of space and it didn't feel too tight. It was also quiet which was a huge plus.
The restaurants were not top notch and given the description, this was a disappointment although management was responsive to concerns.
Finally, and most disappointing, was the level of cleanliness in the room - my room still had coffee stains from previous guests, the soap dispensers were dirty and the carpet didn't seem too clean. One day, housekeeping missed cleaning some of the bathroom. I also didn't love the reusable pump shampoo/conditioner and no lotion option.
Other than this, this was a good stay and a good hotel.

Room Tip: Choose. a premium room for a better view
  • Stayed: November 2017, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph-YotelGM, General Manager at YOTEL New York, responded to this reviewResponded November 13, 2017

Nya G,

Thanks for the 4 stars! Glad to hear that you enjoyed the functionality of our cabins. I am happy to hear that you shared your feedback on some the issues we could have done better with. We use your feedback as a way for us to improve.

Best regards,
Joseph

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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