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Reviews (11,868)
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Reviewed November 11, 2017

I booked this hotel based off of the good price, central location and good reviews. Overall, I was very happy.
Top of the list was the customer service - everyone I interacted with was helpful and very pleasant.
The room was small but very functional for one - an interesting use of space and it didn't feel too tight. It was also quiet which was a huge plus.
The restaurants were not top notch and given the description, this was a disappointment although management was responsive to concerns.
Finally, and most disappointing, was the level of cleanliness in the room - my room still had coffee stains from previous guests, the soap dispensers were dirty and the carpet didn't seem too clean. One day, housekeeping missed cleaning some of the bathroom. I also didn't love the reusable pump shampoo/conditioner and no lotion option.
Other than this, this was a good stay and a good hotel.

Room Tip: Choose. a premium room for a better view
  • Stayed: November 2017, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph-YotelGM, General Manager at YOTEL New York, responded to this reviewResponded November 13, 2017

Nya G,

Thanks for the 4 stars! Glad to hear that you enjoyed the functionality of our cabins. I am happy to hear that you shared your feedback on some the issues we could have done better with. We use your feedback as a way for us to improve.

Best regards,
Joseph

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2017 via mobile

Great hotel. Got a city view room, had a great view, especially at night, romantic. Walking distance to Times Square and Rockefeller center. Great restaurants near the area. A must stay at least once.

Stayed: December 2016
Thank ChefJasonMichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph-YotelGM, General Manager at YOTEL New York, responded to this reviewResponded November 13, 2017

ChefJasonMichael,

Thanks so much for the kudos! We want you back for many more future visits.

Regards,
Joseph

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2017

Very nice hotel experience. If I had to state one small negative, I will say that the closest Subway station is a few long blocks away, it since much of the fun of visiting NYC is walking in the city, that was not too much of a problem. Beds were very comfortable. Service was quick and well delivered.

Stayed: June 2017, traveled solo
Review collected in partnership with this hotel
Thank allanaledford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph-YotelGM, General Manager at YOTEL New York, responded to this reviewResponded November 13, 2017

allanaledford,

Really wonderful to hear that you enjoyed the YOTEL experience. We look forward to many more!

Cheers,
Joseph

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2017

great place to stay 10 mins from Time square couple of minutes walk from 41st bus subway station meaning you have access to all of Manhattan , hotel has a great restaurant as well as small coffee/ breakfast bar which was quite handy

Stayed: July 2017, traveled with family
Review collected in partnership with this hotel
Thank Terri A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph-YotelGM, General Manager at YOTEL New York, responded to this reviewResponded November 13, 2017

Hi Terri A,

So wonderful to hear you enjoyed YOTEL. We cannot wait to have you back.

Best regards,
Joseph

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2017 via mobile

I switched to the Yotel after staying one night in. Terrible hotel.

This place is fantastic! Modern reception and bar, great staff, and fantastic high tech rooms! Super comfortable electric bed, high quality bedding and towels, feather pillows, great tv and shower.

Loved it, and will ALWAYS now check if the place I am visiting has a YOTEL

Stayed: November 2017, traveled solo
Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph-YotelGM, General Manager at YOTEL New York, responded to this reviewResponded November 13, 2017

Adam S,

So excited to hear that we are your hotel of choice for the future. we look forward to many more stays in our high tech cabins, with our SMART bed technology.

Cheers!
Joseph

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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