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“Interesting concept at good price.” 5 of 5 bubbles
Review of YOTEL New York at Times Square West

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YOTEL New York at Times Square West
Ranked #129 of 477 Hotels in New York City
Certificate of Excellence
GreenLeadersPlatinum level
Cuernavaca, Mexico
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Interesting concept at good price.”
5 of 5 bubbles Reviewed July 24, 2014

This is a new hotel concept for "high end" budget travelers. The rooms are comfortable but small, the bed can be reclined to seat comfortably, there is a connection for your own music devise, etc. The bathroom has only a curtain to separate it from the bedroom. Very good value for money.

  • Stayed July 2014, traveled solo
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank GourmetMX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, July 25, 2014
Hello GourmetMX!

Thank you for sharing your 5 Star review with us! We consistently strive to achieve this satisfaction for all of our hotel guests and always welcome and appreciate your feedback and suggestions.
We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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9,574 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,680)
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English first
Jacksonville, Florida, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 23, 2014

Stayed in the largest king sized room and found that it was just the right size for my husband and me. I don't recommend the smaller cabins, because that's what they are. Cabins. Nicely maintained, decent service. Lots of elevators and a nice terrace lounge/bar with excellent views. Very modern feel with minimalistic decor. Complimentary coffee and muffins. Yum! I would stay again.

Room Tip: The higher up, the better.
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  • Stayed July 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Marcy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, July 24, 2014
Hello Marcy T!

Thank you for taking the time to share your positive review with us! We sincerely value your time with us and are looking to welcome you again at our hotel.
If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Varennes, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 23, 2014

We stayed at the Yotel for 3 nights everything was perfect. Rooms are small but cosy. The employees are friendly and helpful. I recommand to stay at the Yotel, the location is close to NYC Ttractions.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank judodan59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, July 24, 2014
Hello judodan59!

Thank you so much for your recommendation! We are so glad to hear you had a great time on your recent stay with us!
We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
orlando, United States
1 review
3 of 5 bubbles Reviewed July 23, 2014

Not too bad of experience at yotel although there is couple things that one needs to know before booking this hotel. The rooms are really really small for the price that we are paying. The hotel is very clean and well situated but the stuff that i met there are not friendly. These people need to change their attitude to stay on the touristic business. When you arrive at the hotel you have to check-in by your self on a computer based system. If you don't know how to use their system good luck to find a person to help you out. This is my personnel experience with them may be I didn't have enough luck to find help when arriving at the hotel. Beside all that I enjoyed my stay at this hotel

  • Stayed July 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Mina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, July 24, 2014
Hello Mina L!

Thank you for sharing your review with us! We are happy to hear to noticed our high cleanliness standards, however, we are sorry about your arrival experience. While we have the kiosks and ground control crew members on the lower level, we also have on FOUR a check in area. We have shared your comments with our crew as well.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 23, 2014

What I liked: The hotel is clean, the rooms are bigger than I expected based on previous reviews - certainly big enough for a city stay! Loved the purple light. The view on 22nd floor was fantastic. The shower was heaven. The luggage robot is a nice gimmick.

Muffins, tea and coffee are complimentary. Other breakfast items for sale, but inexpensive. Will not make for an awesome breakfast, but it's good enough if you just want to get started for your day in the city.

What I didn't like: Not that much, really. Service at the terrace restaurant was a bit slow, but that seemed to be my waitress. The others seemed more attentive. The bartender was great, though. While the room/hotel was clean, it wasn't spotless. Could be improved, but again, nothing horrible and I never felt uncomfortable.

What definitely need improvement are the public bathrooms on FOUR (public area where the bar is, etc)! The seats are starting to come off, etc and the floor leading to them was sticky because it was made of this weird material... felt uncomfortable and not very well thought-through.

Room Tip: Get a room with a View. Not only will you get a great view, it also means you'll be far away fro...
See more room tips
  • Stayed July 2014, traveled solo
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Franziska1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, July 24, 2014
Hello Franziska1981!

Thank you for taking the time to share your review with us! We consistently strive to achieve the highest satisfaction level for all of our hotel guests and always welcome and appreciate your feedback and suggestions. We have shared your observations with the Food and Beverage Director so he funnel down with the entire crew.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watkins Glen, New York
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed July 23, 2014

My boyfriend and I stayed here with some friends for two nights. It's trendy and fun and we rather liked the small, minimalist room with the funky purple lighting. It was nice for a couple but not a family hotel at all. The galleries on each floor were very nice with ice, coffee, tea, etc. The terrace space is great to be outdoors and enjoy a drink, bite to eat. However, there is NO privacy at all in the room -- not even the toilet area -- which is a little disconcerting and weird. Also they have the hardest beds I've ever slept on but did dig that they went up and down like hospital beds so you can turn them into a couch. Parking is expensive! $42/day. Staff was very nice and helpful.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank travelismylife10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, July 24, 2014
Hello travelismylife10!

Thank you for your positive review! We consistently strive to achieve this satisfaction for all of our hotel guests and always welcome and appreciate your feedback and suggestions. We are currently testing additional options to improve bed comfort so stay tune.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 23, 2014

Our recent stay at Yotel was fantastic. The hotel is located within walking distance to the attractions of Times Square (approx. 10 minutes). The staff were both friendly and approachable and more than willing to help out if we had any queries. The rooms were compact but more than comfortable and perfect for two friends or a couple! Plenty of space for 4 large bags and a lot of shopping :) I would be more than happy to return and stay again and plan to recommend Yotel to friends and colleagues!

  • Stayed July 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank grimesi85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, July 24, 2014
Hello grimesi85!

We thank you for your kind words and support and are pleased that your stay with us met your
full satisfaction. It is always a pleasure to know that the combined efforts of our entire crew
result in exceptional experiences for our guests.
We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about YOTEL New York at Times Square West

Property: YOTEL New York at Times Square West
Address: 570 Tenth Avenue, (West 42nd Street), New York City, NY 10036-3001
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Green Hotel in New York City
#46 Best Value Hotel in New York City
#80 Romantic Hotel in New York City
#86 Family Hotel in New York City
#92 Business Hotel in New York City
#102 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — YOTEL New York at Times Square West 4*
Number of rooms: 713
Official Description (provided by the hotel):
YOTEL is a first class hotel experience at an affordable price. Check in is all about efficiency, with kiosks that are your digital receptionist where you confirm your booking and grab your room key. The Midtown NYC hotel's 713 cabins offer guests a beautifully designed, flexible smart space to suit individual needs to relax, refresh, connect, and sleep. On the hotel's main level, 'FOUR,' you will find Mission Control, a futuristic, fully-equipped concierge desk for one-stop service 24/7. Also on 'FOUR' is a restaurant, an outdoor terrace space, a deluxe lounge and bar with private meeting rooms, a gym and flexible Studio for a range of events, a unique lounge space for working or relaxing, and work stations to catch up on email or browse the web. Guests can also enjoy access to complimentary WiFi and domestic calls. Conveniently located near Times Square, this Midtown Manhattan hotel provides business and leisure travelers with easy access to New York City attractions, corporate offices, and much more. ... more   less 
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Also Known As:
Yotel New York At Times Square West Hotel New York City

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