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“Cool place. ”

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YOTEL New York at Times Square West
Ranked #131 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersPlatinum level
New Jersey
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Cool place. ”
Reviewed April 27, 2014 via mobile

My boyfriend and I stayed for a night.
He booked the premium cabin and we had the 22nd Floor.
Check in was easy and quick.
Our room was perfect for 2. We felt like we were in a space ship. Loved the purple lighting.
We will definitely stay again.
The only thing we were disappointed by was the outdoor roof bar was closed, it was rainy and miserable out.


Stayed April 2014, traveled as a couple
Helpful?
Thank travelgirl65nj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10,731 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,826)
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English first
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 27, 2014 via mobile

I stayed at Yotel for one week in April. Great location, a ten minute walk to Times Square and lots of good restaurants five minutes away on 9th Avenue.
We couldn't check in via the kiosks as were paying half card/half cash. The staff on FOUR were very helpful and checked us in fine!

Our room was on floor 22, premium view near the galley. The room was facing the Hudson, great view. It wasn't as small as we expected, especially when the bed is back there is a lot more room and lots of little cubbies for storage! We had two big suitcases and managed fine however we only had six coat hangers for a week between two!

The bathroom is completely see through even when the door is shut. You have to pull the curtain across for privacy, we managed but thought it could have been designed better! The shower is great along with the free body gel and shampoos. A lot of reviews say about the water flooding the rest of the bathroom from the shower, we had no problems, and there wasn't as much as we expected!

The wifi is excellent, free and fast! The TV is also great along with the iPod Dock for music. We heard no noise at all during the night from the floor!

The beds are hard as reviews say and took a while to get used to. I requested mattress toppers before I went, please request these as without, it would be very uncomfortable! We got used to it though and it was fine. We requested these before we went and our request was granted, however I didn't get a response to my emails prior to arriving.

The cabin crew were really helpful and sorted out any problems straight away I.e. No hairdryer.

The galley was always clean and stocked up a part from one day out of the seven. The free muffins are good however we feel that there should be a complimentary alternative such as fruit, we stayed a week and it would have been nice if there was something else offered within our price alongside the muffins!

We drank at East and West once and the drinks were good and the staff pleasant!

The location is great. We walked everywhere and on a couple of occasions walked back late evening after a show, it was still busy.

Security staff are always in the lobby and friendly. Cabs are easy to get outside the hotel.

The yobot is cool however it would be quicker for our suitcases to be stored the traditional way! Great idea for the last day when you have to check out by 11am. We checked out via the kiosks, no problems.

Overall a great stay, no problems, good location and great value for money compared to other hotels we looked at!

Thank you, we had a brilliant time!

If anyone is currently looking at this hotel and had any queries please don't hesitate to contact me as I was the same before I went!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DanielleB27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
Reviewed April 26, 2014 via mobile

Really enjoyed my stay at this hotel. Clean, well located, good music playing throughout, nice bar and friendly staff. Only slight draw back is the lack of a door in the rooms for the toilet, otherwise perfect.

Stayed April 2014, traveled as a couple
Helpful?
Thank Hopskiprepay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 24, 2014

Hotel is a few steps away to time square. Staff very accommodating especially their manager Jorge. Don't expect hotels with big rooms in New York. Rooms and toilets very clean. Also a fast and free wifi. And unlimited coffee of any blend, muffins in the morning. They also have a very helpful concierge. I would recommend it to friends....

Room Tip: For families, the family room at the 8th floor consists of 1 king size bed where 3 persons can occup...
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nelson l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, April 25, 2014
Hello nelson l!

Thank you for sharing your positive experience with us! We are so pleased to hear that you
enjoyed interacting with our crew members, specially Jorge, we will make sure to pass along your compliments to him!.
We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 24, 2014 via mobile

I've stayed in this hotel twice now. Why do I come back? It's good value for New York City. The room was small but clean and very efficiently laid out so you feel like there's a lot of space. I do warn that there's glass and a curtain separating the toilet from the room. Any noises or smells your body makes while on the loo will be shared involuntarily - not a recommended hotel for a first ever sleepover together or first date. The location is within 10 to 20 minutes walk to Broadway shows, going out, shopping in Midtown, and the Highline starts - 10 short blocks south. Love NYC and this hotel. Will come back.

Stayed April 2014
Helpful?
Thank Dento97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, April 25, 2014
Hello Dento97!

Thank you for sharing your recommendation with the TA community! We are glad to hear you find value in Yotel New York and that you have chosen once again while visiting NYC.
We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makati, Philippines
Level 4 Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 24, 2014 via mobile

I loved my stay at Yotel! The location is awesome, and very near the action. Great restaurants near the area too. The rooms were modern and comfortable--perfect for the solo traveler. The staff was extremely friendly and the breakfast was good. I loved the free coffee on every floor. My one complaint? The housekeeping staff was a bit too zealous--I couldn't find my things (like my glasses), only to find them somewhere else in the room. But again, that's minor.

Stayed April 2014, traveled solo
Helpful?
Thank erika824
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, April 25, 2014
Hello erika824!

Thank you for sharing your positive review with us! We are so glad you found us :)! Location is definitely a big plus for al our guests as we are near everything but not in the middle of Times Square and no need to deal with all the noises and crowds. Thank you for the note regarding housekeeping, we have shared your feedback with our crew.
We can’t wait to welcome you back! Please reach out to us prior to your return at reservations@yotelnewyork.com for any assistance.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 23, 2014

This hotel is excellent for grown ups, who feel young and their children. We stayed with 3 teenagers and everyone had a great time. We had 2 different room 'queen cabin' and 'overhead bunk cabin'
The rooms were spacipous, though they were small.
They were well cleaned and the staffmembers were friendly and designated

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trinejn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, April 24, 2014
Hello trinejn!

Thank you for sharing your positive experience with us! We are so pleased to hear that you
enjoyed interacting with crew members . It is always a pleasure to know that our guests are experiencing satisfaction at our hotel as intended by our entire staff. We sincerely value your time with us and are looking to welcome you again at our hotel.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about YOTEL New York at Times Square West

Property: YOTEL New York at Times Square West
Address: 570 Tenth Avenue, (West 42nd Street), New York City, NY 10036-3001
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Green Hotel in New York City
#78 Romantic Hotel in New York City
#84 Family Hotel in New York City
#92 Business Hotel in New York City
#105 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — YOTEL New York at Times Square West 4*
Number of rooms: 713
Official Description (provided by the hotel):
YOTEL is a first class hotel experience at an affordable price. Check in is all about efficiency, with kiosks that are your digital receptionist where you confirm your booking and grab your room key. The Midtown NYC hotel's 713 cabins offer guests a beautifully designed, flexible smart space to suit individual needs to relax, refresh, connect, and sleep. On the hotel's main level, 'FOUR,' you will find Mission Control, a futuristic, fully-equipped concierge desk for one-stop service 24/7. Also on 'FOUR' is a restaurant, an outdoor terrace space, a deluxe lounge and bar with private meeting rooms, a gym and flexible Studio for a range of events, a unique lounge space for working or relaxing, and work stations to catch up on email or browse the web. Guests can also enjoy access to complimentary WiFi and domestic calls. Conveniently located near Times Square, this Midtown Manhattan hotel provides business and leisure travelers with easy access to New York City attractions, corporate offices, and much more. ... more   less 
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Also Known As:
Yotel New York At Times Square West Hotel New York City

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