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“2nd time at Yotel”

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YOTEL New York at Times Square West
Ranked #128 of 466 Hotels in New York City
Certificate of Excellence
GreenLeadersPlatinum level
Toronto, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“2nd time at Yotel”
Reviewed March 16, 2014

I first went to Yotel when it had just opened, and not everything was up and running (it was still an awesome stay).

This is my go-to hotel when visiting NYC, very modern and trendy with a really good location. Really helpful staff and loved the free baked goods for breakfast!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sgtoronto9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, March 18, 2014
Hello sgtoronto9!

Thank you for sharing your positive experience with us! We are so pleased to hear that you
enjoyed your second visit to our hotel. It is very rewarding for us to hear that almost 3 years later you have encountered the same quality as we were just brand new.
We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Glasgow, Scotland
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 16, 2014

actually writing this from my room on the 24th floor of this hotel. The view is spectacular. We had a great check in experience mainly thanks to Emanuel...or Big E. He was so helpful. He explained all about the hotel and took us to our room and explained all the features. Were a little disappointed that the "breakfast" was only tea or coffee and muffins.......until we tasted the muffins!!! Delicious. Music in the elevators is brilliant. We dance all the way up and down to and from our room. Music in lobby is great too.
Have stayed in quite a few NYC hotels..Hilton, Westin, Sheraton and this trumps them all. Will definitely be our hotel of choice for any future visits. Keep it up Yotel very comfy, clean, innovative and great staff.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jimmel007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, March 18, 2014
Hello Jimmel007!

We thank you for your kind words and support and are pleased that your stay with us met your
full satisfaction. It is always a pleasure to know that the combined efforts of our entire staff
result in exceptional experiences for our guests. We will make sure to pass your compliments along to Emmanuel at Ground Control!
We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.
Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macclesfield, United Kingdom
Level 4 Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 15, 2014

Well located, efficient and clean, we thoroughly enjoyed our stay at Yotel NYC. In Hell's Kitchen we found good food and drink I our doorstep, and paying for a room with a view was worth it. Go to the West Side Steak House down the road, and for cocktails at Reunion jut a few blocks down. Best burgers are at Shake Shack!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JeffyL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, March 18, 2014
Hello JeffyL!

Thank you so much for taking the time to share your positive review with us! Efficiency and cleanliness are something that our crew members and management strive for day in and day out, it is great to read that once again it was noticed by our valuable guest!
We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level 6 Contributor
203 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed March 15, 2014

Last week was my third stay at Yotel. The most noticeable thing was that the bellmen, security and "Control" staff were much friendlier and helpful than on previous stays, Now if they could only get the coffee machines to work consistently in the galley and provide some kleenex-all would be great!

Room Tip: Higher up is so much quieter-although the 2 step elevator process is slow!
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spasister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, March 18, 2014
Hello Spasister!

Thank you for sharing your review with us! We are glad to hear this time around we performed better but still disappointed to hear the coffee machine on your floor was out of order. We do have face tissue available for guest request and at Mission Control.
We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com.
Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 15, 2014

A brilliant concept , the staff were excellent, friendly and helpful. Location excellent, highly recommended. The cabins were well equipped and clean. Sidi on the desk got us some great last minute tickets to see Motown the musical.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RonAlbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macclesfield, Cheshire
Level 4 Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed March 15, 2014

Amazing hotel! We were really looking forward to staying here and it exceeded our expectations!
We got the NJ transit from Newark Airport to Penn Station for $12.50 - it was then a short ten minute walk to Yotel. Very easy to find as we arrived in the evening when it was glowing purple!

Automated check in was easy, every staff member we encountered were friendly and the cabins were great!
The whole set-up is very funky, fun and high tech. The cabins were very cleverly designed, making the most of its space. The galley was fantastic, free coffee/hot chocolate, fridge space, microwave and a vending machine! All hotels should be this way!

The beds were a little hard, but I read on here that they are working on alternatives, so sounds promising. Plus, after several days walking around the city I was too tired to notice!
The elevator music was amazing! It was like pixelated sound. Ace!

It was a ten min walk to the Hudson and ten mins the other way to Times Square. A perfect location! We'd love to stay here again someday

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samcheese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose N, Manager at YOTEL New York at Times Square West, responded to this review, March 18, 2014
Hi Samcheese!

We’re so happy that you enjoyed your stay! Thank you for sharing with us! As you said, we are currently working on different solutions to some of the feedback provided regarding the beds, Stay tune!
See you next time around!

Jose - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
Level 1 Contributor
3 reviews
Reviewed March 15, 2014

After 4 journeys at Yotel We are still enthusiatic ! The location the complimentary muffins and drinks, the wifi make it The place to look for when in Manhattan ! Expérience Broadway at the corner and Times Sq few minutes walk !

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Noceravero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about YOTEL New York at Times Square West

Property: YOTEL New York at Times Square West
Address: 570 Tenth Avenue, (West 42nd Street), New York City, NY 10036-3001
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Green Hotel in New York City
#78 Romantic Hotel in New York City
#84 Family Hotel in New York City
#92 Business Hotel in New York City
#103 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — YOTEL New York at Times Square West 4*
Number of rooms: 713
Official Description (provided by the hotel):
YOTEL is a first class hotel experience at an affordable price. Check in is all about efficiency, with kiosks that are your digital receptionist where you confirm your booking and grab your room key. The Midtown NYC hotel's 713 cabins offer guests a beautifully designed, flexible smart space to suit individual needs to relax, refresh, connect, and sleep. On the hotel's main level, 'FOUR,' you will find Mission Control, a futuristic, fully-equipped concierge desk for one-stop service 24/7. Also on 'FOUR' is a restaurant, an outdoor terrace space, a deluxe lounge and bar with private meeting rooms, a gym and flexible Studio for a range of events, a unique lounge space for working or relaxing, and work stations to catch up on email or browse the web. Guests can also enjoy access to complimentary WiFi and domestic calls. Conveniently located near Times Square, this Midtown Manhattan hotel provides business and leisure travelers with easy access to New York City attractions, corporate offices, and much more. ... more   less 
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Also Known As:
Yotel New York At Times Square West Hotel New York City

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