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“Out of this world Hotel” 3 of 5 bubbles
Review of YOTEL New York at Times Square West

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YOTEL New York at Times Square West
Ranked #124 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersPlatinum level
Washington DC, District of Columbia
Level Contributor
4 reviews
4 hotel reviews
“Out of this world Hotel”
3 of 5 bubbles Reviewed September 20, 2013

The swank level for this hotel was great, the roof top bar the self check in lobby and astronaut theme was really cool. The rooms where nice but a little tight however very clean. Not that close to Time Square but still walk-able distance. For design and style I give it above average but next time I would likely choose something a bit closer to Time Square.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Wonderlust12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YOTEL_New_York, Manager at YOTEL New York at Times Square West, responded to this review, September 23, 2013
Hi Wonderlust12,

Thank you for your recent review. We are thrilled to read that design and cleanliness were of you liking. The Terrace on FOUR is the largest outdoor area in NYC (trying to enjoy it now as the cool weather is on its way!) For future reference we do have larger cabins such as the First Class King or the Premier Executive Queen with additional square footage as well as their very own private patio.
Cheers and see you next time around!
Jose-Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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10,102 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,752)
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Hilton Head, South Carolina
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 20, 2013

First of all... THE LUGGAGE ROBOT??? This thing is AWESOME. I stayed at the Yotel 2 different times and I cant say enough good things about it. The first time I booked a room with a patio and hot tub for a romantic get away but the hot tub was closed as it was winter... The second time I booked a standard king bed room and was really happy with the accomodations. The hotel has a cool bar with some very creative cocktails, the room features some great purple accent lights and a very contemporary layout and design. I really apprecaited keeping my 2 bags with the luggage robot during the afternoon after I had checked out. This hotel is great for ANYONE travelling to NY for either business or pleasure, the rate is right on point for the location and service. Really, if you are on the fence about it do your self a favor and stay at Yotel.

Room Tip: Book a room with a patio and hot tub, just make sure the hot tub is open...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YOTEL_New_York, Manager at YOTEL New York at Times Square West, responded to this review, September 23, 2013
Hi Dan, thank you for your review! We are so happy that we had the opportunity to welcome you back for a 2nd visit, and you enjoyed storing your luggage with our YOBOT! Hopefully we’ll get to see you again soon! If there is anything we can do, please don’t hesitate to reach out to us directly at reservations@yotelnewyork.com.
-Jenn, Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 19, 2013

I highly recommend Yotel! We had a wonderful stay! Great rooms, small but modern, clean, great bathroom, amazing bed, great shower gels. Loved the complimentary muffins and coffee in the morning! Location is great, just a short walk to times square and the subway station. Amazing value for money in NYC, would definitely stay again for the price we paid.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Loren77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YOTEL_New_York, Manager at YOTEL New York at Times Square West, responded to this review, September 23, 2013
Hi, Loren77. Thank you so much for your wonderful comments! We’re thrilled that you enjoyed your stay, and hope to see you back again soon!
-Rebecca, Online Marketing & Social Media Manager
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Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 19, 2013

The place was even better than expected. The rooms are wonderfully tiny, like a like a vintage airstream, only the space you need and motorized bed! (push a button and it's a couch) lots of clever storage for your stuff. A medium rolling suit case fits under the bed, another on the self and your clothes hang nicely. Even a little desk to work at. (although the outlets are a bit loose so make sure your phone is charging.

The staff were great, Catherine on the desk was pleasant and always helpful. The same for the guys in ground control.

The only complaint was the concierge. the apparently use an outside company so be careful who you get.

The high light is the Hotel owned Strada custom single speeds you can rent for 3$ a day. (make sure the concierge books it!) Then ride the Brooklyn bridge and hang in DUMBO.

Room Tip: Make sure the coffee machine works on your floor
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank daryl p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YOTEL_New_York, Manager at YOTEL New York at Times Square West, responded to this review, September 24, 2013
Dear Daryl p, seems you’ve enjoyed YOTEL New York and the city as much as I did when visiting Calgary about a month ago. How cool were you strutting around town in a snake skin saddle with matching chain? Great things often come in small packages. You’ve made everyone’s day at YOTEL and we hope to see you return again. Bring some cool friends too! BTW, I adored Model Milk on 17th Ave SW, great food, great service, great people, great experience. Cheers!
David-Sales Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed September 18, 2013

The first thing you notice when you walk into Yotel is the delicious smell. At first I assumed it was lingering smell from a guest, but it's there the entire time. I loved it.

The check in process was great. Although I was confused as to whether or not my credit card was charged on check in or not, to discover it was actually in check out.

The big seller this hotel "offers" is their Yobot luggage storage system; however I overheard that you had to pay for it (didn't confirm this) and there was a queue of people waiting to use it. I was lucky that I had a friend staying for an extra few nights and left my bags in her room.

I loved the room, I loved the bed. Oh my god the bed. Best sleep I have had in a long time. I still dream of that bed.

The location is pretty good, better than I expected. We walked a lot from the hotel and was surprised how many interesting things we found nearby. Would definitely stay here again!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Joolery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shohola, Pennsylvania
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed September 18, 2013

Stayed her for Comic Con show at Jacob Javits for 2 years in a row. It is very convenient to the west side of Manhattan.
Went to the bar, was normal NYC prices for alcohol, but good drinks. Bartender attitude left a lot to be desired though, but could have been an off night for him.
The waiter for food was great, helpful and insightful as to what goes on in the restaurant, especially the weekend brunch and how it is served. Since he took pains to explain, my wife and I decided to make a special point to be there for brunch and was very happily surprised. Good food and wonderful service.
SO if you need a great WEST SIDE MIDTOWN AREA HOTEL, stay here.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Matthew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YOTEL_New_York, Manager at YOTEL New York at Times Square West, responded to this review, September 24, 2013
Hi there Matthew F! Apologies that you didn’t get the right vibe from the bartender…it does sound like an off night as you mention - we will share this review with our Food and Beverage team.

It is almost Comi Con time again…we hope to see you back next month! Thanks for being a loyal Yotelier, and taking the time to share your positive feedback. Happy Autumn!

Cari- Sales Director
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Bundaberg, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 18, 2013

I was recommended to stay at Yotel. It was cosy, clean and modern. Everything was easy and efficient. The staff were very helpful, I especially liked how quickly they took care of our big suitcases between checking out and being picked up by our airport transfer. Great views, shower had good water flow, room cleaned every day, nice to come back to after a long day out having fun. Could ring down stairs for any reason at anytime. Only problem was they couldn't understand our Australian accent, hahaha. Choice of free breakfast and/or you could choose to have an omelete made to order in front of you. Had a great atmosphere, modern and space age and sometimes party central. I loved the galley with free ice and water, hot choc, and tea and coffee. Lifts were quick and plenty available. Only thing I didn't like was that parts of the mattress felt hard like I was sleeping on the floor, but it wasn't unbearable. Still slept like a baby after all the pavement pounding. Great location. Plenty of diners, convenience stores, pharmacy directly across the road. Very safe, police on foot every 5m, especially at night. I stayed for two whole weeks and loved the convenience, efficiency and attention to detail and Yotel. I liked the to come back to the nice smell of the foyer, as the street smelt like sewerage and urine on the way to Times Square.

Room Tip: We were on level 21. Nice views.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ben W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YOTEL_New_York, Manager at YOTEL New York at Times Square West, responded to this review, September 27, 2013
Hi Ben W,

Thank you so much for your phenomenal review!!! You really hit and touched every perk and amenity we have here in New York. While for some guests these are basic expectations, we take them to the next level and create loyalty amongst our visitors!
We can wait to host your next gate away to NYC!
Cheers mate!
Jose-Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about YOTEL New York at Times Square West

Property: YOTEL New York at Times Square West
Address: 570 Tenth Avenue, (West 42nd Street), New York City, NY 10036-3001
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Green Hotel in New York City
#80 Romantic Hotel in New York City
#86 Family Hotel in New York City
#92 Business Hotel in New York City
#97 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — YOTEL New York at Times Square West 4*
Number of rooms: 713
Official Description (provided by the hotel):
YOTEL is a first class hotel experience at an affordable price. Check in is all about efficiency, with kiosks that are your digital receptionist where you confirm your booking and grab your room key. The Midtown NYC hotel's 713 cabins offer guests a beautifully designed, flexible smart space to suit individual needs to relax, refresh, connect, and sleep. On the hotel's main level, 'FOUR,' you will find Mission Control, a futuristic, fully-equipped concierge desk for one-stop service 24/7. Also on 'FOUR' is a restaurant, an outdoor terrace space, a deluxe lounge and bar with private meeting rooms, a gym and flexible Studio for a range of events, a unique lounge space for working or relaxing, and work stations to catch up on email or browse the web. Guests can also enjoy access to complimentary WiFi and domestic calls. Conveniently located near Times Square, this Midtown Manhattan hotel provides business and leisure travelers with easy access to New York City attractions, corporate offices, and much more. ... more   less 
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Also Known As:
Yotel New York At Times Square West Hotel New York City

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