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“Great hotel”
Review of YOTEL New York

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YOTEL New York
Ranked #135 of 470 Hotels in New York City
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed November 28, 2012

This hotel is very modern and the rooms are reasonably compact. They were actually a little more spacious than I'd expected (I'd recently stayed at the Yotel Gatwick - THAT'S small!). The room was very clean and the space was used in a very efficient way. The bed was really comfortable - I'd seen other reviews saying it wasn't that great, but I rather like a firm bed. It was great to be able to convert it gradually from a sofa to a bed. The bed linen was very soft and the pillows super comfortable. The bathroom was wonderful - really great shower with plenty of hot water, decent-sized towels and a good sink/vanity area. The TV was great (HD with HBO etc - I was there during a huge storm and needed this!). I had a standard room on the 16th floor and had an amazing view of the city and new WTC. The hotel as a whole felt very safe. The location was fine, though perhaps not quite as close to Times Square as the description makes you think. The staff were able to store my enormous bag when I checked out and got me a cab when I left.

There were two negative things about my stay:
1. The internet connection, which they describe as 'super strong'. Strong it may be (in that I never got cut off from the router), but UNBELIEVABLY slow. To the extent that I couldn't even send iMessages. Skyping or going on Facetime was out, as was browsing the internet. Seriously, how can a hotel as great as this mess up something as basic as fast internet?
2. The staff in the breakfast area. On the first morning I asked the staff what flavour the muffins were (none were labelled). They didn't have a clue. The next morning, after waiting by the elevators for 20 minutes for one to show up and eventually walking down 12 flights of stairs, I asked a member of staff if I could charge a hot breakfast to my room. She said I couldn't, and I'd have to pay. Explaining that my purse was in my room, that I was a guest and I didn't want to spend another 40 minutes commuting to my room, I asked if we could find a way around this. She did not want to play ball, and was really rude about it.

Overall, it was a good and comfortable stay. Just don't forget your purse if you want to have a decent breakfast, and be prepared to go elsewhere to get online.

Room Tip: Room 1604 was pretty quiet (away from the elevator) and had a great view.
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  • Stayed: November 2012, traveled on business
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Thank weaselbearEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,799 - 5,805 of 11,243 reviews

Reviewed November 28, 2012

Great location just a short walk from times square and very modern and clean.
Would come back again any time. Perfect hotel for a five night stay in New York.
Cabins were well laid out and thought through. Plenty of places to eat and drink nearby.

  • Stayed: November 2012, traveled as a couple
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Thank Gary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2012

Rooms are small but clean and modern. No privacy as the bathroom only has a curtain from the bedroom. Decent location. Would stay again. Cool bed! No room service and the galley is pretty limited. New York is competitive within the hotel space...could probably get more for your money elsewhere.

  • Stayed: November 2012, traveled as a couple
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1  Thank Ginnette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2012

First of all I want to say that I enjoyed the room. It's small but very functional and the reclinable bed is great. There are some drawbacks in that you don't have a sofa or a minibar, but it's no big deal. All that being said, the wireless (there is no wired) internet is terrible. When you call the desk, they tell you that due to occupancy the internet is unreliable and that there's nothing you can do other than come downstairs and use the public computers which log you out after 30 minutes and where you have to work standing. I spent my time in cafes in the area as a result. Not cool

Room Tip: If you don't need internet, it doesn't really matter.
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  • Stayed: November 2012, traveled on business
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2  Thank Olivier_Amar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2012

Cool and clean sum up YOTEL.
The cabin we had wasn't huge (there were 4 of us) but for a 3 night stay it was fine. The design values are excellent and there is a real vibe to the place. We had great night at the bar and ate in the restaurant - the Japanese decor is a nice touch and there is a pool table tucked away behind the main dining area.
The staff are friendly and the place attracts a youngish crowd, location is good (10 mins from Times Square). All in all my first time in NY, so nothing to judge it against, but would stay there again, great hotel.

Room Tip: Good view from higher floor rooms on 42nd St side over skyline towards Time Square, just be aware th...
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  • Stayed: November 2012, traveled with family
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Thank Dukeshaft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2012

This was one of the nicest hotels I have stayed at in the New York area. The cabins are kinda small, but bigger than other hotels I had stayed in before. The atmosphere is real cozy and a lot of space to relax in the label or have meetings. A little pricey, but its walking distance from the festivities.

Room Tip: The corner rooms are pieceful.
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  • Stayed: November 2012, traveled on business
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1  Thank Lucky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2012

This hotel is in a great location, 10 mins walk from times square. this meant that we could go out for the day, go back to the hotel for a break , and back out again in the evening. very clean, small room, but perfectly adequate for crashing out at night. area was fine to walk at night. only down side was that the breakfast that we tried on the first day, was VERY expensive.

Room Tip: we were on the 18th floor, and had good views
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  • Stayed: November 2012, traveled as a couple
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Thank cruisingWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about YOTEL New York

Address: 570 10th Avenue, (West 42nd Street), New York City, NY 10036-3001
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#4 Green Hotel in New York City
#78 Romantic Hotel in New York City
#84 Family Hotel in New York City
#92 Business Hotel in New York City
#108 Luxury Hotel in New York City
Price Range: $147 - $541 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — YOTEL New York 4*
Number of rooms: 713
Official Description (provided by the hotel):
YOTEL is a first class hotel experience at an affordable price. Check in is all about efficiency, with kiosks that are your digital receptionist where you confirm your booking and grab your room key. The Midtown NYC hotel's 713 cabins offer guests a beautifully designed, flexible smart space to suit individual needs to relax, refresh, connect, and sleep. On the hotel's main level, 'FOUR,' you will find Mission Control, a futuristic, fully-equipped concierge desk for one-stop service 24/7. Also on 'FOUR' is a restaurant, an outdoor terrace space, a deluxe lounge and bar with private meeting rooms, a gym and flexible Studio for a range of events, a unique lounge space for working or relaxing, and work stations to catch up on email or browse the web. Guests can also enjoy access to complimentary WiFi and domestic calls. Conveniently located near Times Square, this Midtown Manhattan hotel provides business and leisure travelers with easy access to New York City attractions, corporate offices, and much more. ... more   less 
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Also Known As:
Yotel New York At Times Square West Hotel New York City

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