This hotel is very modern and the rooms are reasonably compact. They were actually a little more spacious than I'd expected (I'd recently stayed at the Yotel Gatwick - THAT'S small!). The room was very clean and the space was used in a very efficient way. The bed was really comfortable - I'd seen other reviews saying it wasn't that great, but I rather like a firm bed. It was great to be able to convert it gradually from a sofa to a bed. The bed linen was very soft and the pillows super comfortable. The bathroom was wonderful - really great shower with plenty of hot water, decent-sized towels and a good sink/vanity area. The TV was great (HD with HBO etc - I was there during a huge storm and needed this!). I had a standard room on the 16th floor and had an amazing view of the city and new WTC. The hotel as a whole felt very safe. The location was fine, though perhaps not quite as close to Times Square as the description makes you think. The staff were able to store my enormous bag when I checked out and got me a cab when I left.
There were two negative things about my stay:
1. The internet connection, which they describe as 'super strong'. Strong it may be (in that I never got cut off from the router), but UNBELIEVABLY slow. To the extent that I couldn't even send iMessages. Skyping or going on Facetime was out, as was browsing the internet. Seriously, how can a hotel as great as this mess up something as basic as fast internet?
2. The staff in the breakfast area. On the first morning I asked the staff what flavour the muffins were (none were labelled). They didn't have a clue. The next morning, after waiting by the elevators for 20 minutes for one to show up and eventually walking down 12 flights of stairs, I asked a member of staff if I could charge a hot breakfast to my room. She said I couldn't, and I'd have to pay. Explaining that my purse was in my room, that I was a guest and I didn't want to spend another 40 minutes commuting to my room, I asked if we could find a way around this. She did not want to play ball, and was really rude about it.
Overall, it was a good and comfortable stay. Just don't forget your purse if you want to have a decent breakfast, and be prepared to go elsewhere to get online.
- Official Description (provided by the hotel):
- YOTEL is a first class hotel experience at an affordable price. Check in is all about efficiency, with kiosks that are your digital receptionist where you confirm your booking and grab your room key. The Midtown NYC hotel's 713 cabins offer guests a beautifully designed, flexible smart space to suit individual needs to relax, refresh, connect, and sleep. On the hotel's main level, 'FOUR,' you will find Mission Control, a futuristic, fully-equipped concierge desk for one-stop service 24/7. Also on 'FOUR' is a restaurant, an outdoor terrace space, a deluxe lounge and bar with private meeting rooms, a gym and flexible Studio for a range of events, a unique lounge space for working or relaxing, and work stations to catch up on email or browse the web. Guests can also enjoy access to complimentary WiFi and domestic calls. Conveniently located near Times Square, this Midtown Manhattan hotel provides business and leisure travelers with easy access to New York City attractions, corporate offices, and much more. ... more less
- Reservation Options:
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- Also Known As:
- Yotel New York At Times Square West Hotel New York City