I don’t usually splurge on facials but decided to try the much hyped oxygen facial on my birthday. Both the spa and the facial I received were very average. The technician casually asked me if I wanted a collagen mask and I presumed this was part of the facial I had paid over 150 USD for. I happened to clarify this however and was told it was another 70 odd dollars! The way she asked me, if I hadn’t clarified I would have assumed it was part of what I paid for! Also, found the reception staff very indifferent. Not rude per se, but did absolutely nothing to make you feel welcome or comfortable. Very functional and unfriendly. Considering how much I paid I was very disappointed. I will not be going back again and will definitely spread the word about my experience.
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