My wife and I were visiting NYC for our anniversary. This was my first time visiting NYC coming there from Ohio. I was impressed with the hotel overall. The lobby had a cool look and feel to it. When we entered our room, there was a bucket of champagne for us to celebrate our special occasion. Very nice!! We did encounter a few issues during our stay though. The duvet on the bed had a mysterious stain on it, the sink plugged up, and the hideaway bed was torn and unusable. All these matters were resolved in a timely manner when we notified the front desk. Robert was the manager we dealt with when it came to the issues we had. He was more than cooperative with us having gave us complementary breakfast vouchers and even discounting our bill. He was a pleasure to talk with even as we're passing through the lobby. Robert should be commended for his hospitality and effort to make our stay enjoyable. Due to this we will be saying here during our next visit.
- Official Description (provided by the hotel):
- The ultimate New York experience awaits you at The Court. While many hotels leave you feeling claustrophobic, The Court’s 199 spacious guest rooms (Superiors begin at 350 square feet) allow you to spread out in comfort and style. Signature Suites include the Empire Suite, the Chrysler Suite, and our fabulous Terrace Suites, featuring outdoor terraces with views of the city skyline. When you venture out, you will find yourself just steps away from Grand Central Terminal and the iconic Chrysler and Empire State Buildings. Icon Restaurant serves a variety of breakfast options each morning, while Court Bar mixes handcrafted cocktails by night. ... more less
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- Also Known As:
- w New York City
- The w Hotel
- w Hotels New York City
- w New York Court