The St. Giles gets my vote for one of NYC's best hotels. The customer service was excellent, the rooms were spacious and comfortable (I also had an amazing view of the Chrysler Building), and the Eastside location is very central with subways, Grand Central Station, restaurants, Broadway, Bryant Park and nice shops all within a mile radius. I especially appreciated the assistance of the hotel staff. Adeline and Devona in the sales department were great to work with and they adeptly accommodated all my requests for our conference group. Aamira and the front desk staff were very helpful. Gloria did a nice job of making up my room and made sure I had what I needed during my 5-night stay at St. Giles.
I've stayed at quite a few hotels in NYC but St. Giles is my top pick for service, location and value for the business and vacation traveler.More