This is NOT a 4 star hotel. We booked an Executive Junior Suite Room and it was far from being executive. The room had a hole in the ceiling and carpet was torn and stained. The air conditioning unit was fitted into the window with plastic panels and you could hear all the sounds from the street (very noisy). The bathtub and sink would not drain (we complained, however it was not repaired). The lobby furniture was dirty and worn. The concierge was not very helpful. The doorman was not attentive and seemed as though he was not interested in his job. Robes were not provided, towels were thin. The hairdryer was dirty and hung on the back of door. Upon our departure, we spoke to the attendant at the front desk and she said that she could not do anything and gave me a card and encouraged me to call the number on the card to complain. It cost $260.00/night and ABSOLUTELY NOT worth it.
- Official Description (provided by the hotel):
- The ultimate New York experience awaits you at The Court. While many hotels leave you feeling claustrophobic, The Court’s 199 spacious guest rooms (Superiors begin at 350 square feet) allow you to spread out in comfort and style. Signature Suites include the Empire Suite, the Chrysler Suite, and our fabulous Terrace Suites, featuring outdoor terraces with views of the city skyline. When you venture out, you will find yourself just steps away from Grand Central Terminal and the iconic Chrysler and Empire State Buildings. Icon Restaurant serves a variety of breakfast options each morning, while Court Bar mixes handcrafted cocktails by night. ... more less
- Reservation Options:
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- Also Known As:
- w New York City
- The w Hotel
- w Hotels New York City
- w New York Court