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“Brilliant” 4 of 5 bubbles
Review of Row NYC Hotel

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Row NYC Hotel
Ranked #337 of 467 Hotels in New York City
GreenLeadersGold level
Billericay, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Brilliant”
4 of 5 bubbles Reviewed August 31, 2014

My family and I enjoyed our stay at Row. The hotel has a very modern feel and the rooms are all clean and well equipt. The staff were friendly and helpful. And my sisters and I were very happy to find wifi in the rooms.

The hotel is in a fabulous location, is a very short walk to the bus station and subway. As well as restaurants, shops and Times Square.

Would return to this hotel and loved our stay here!

  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Emma L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Foley, General Manager at Row NYC Hotel, responded to this review, September 8, 2014
Dear Emma L,

Thank you for taking the time to review our hotel. we are delighted to hear you loved our fabulous location and found our rooms to be clean and well equipped. We look forward to hosting your future visits to NYC!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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15,850 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,397)
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English first
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed August 30, 2014 via mobile

What a great hotel to stay in. The rooms where not as big as I would of liked but the bed and the view where amazing. Great location... Must say the whole lift situation got on my nerves the queues to go to your room was ridiculous... Overall lovely hotel probably would stay here again.

Stayed June 2014, traveled as a couple
Helpful?
1 Thank Joseph U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Foley, General Manager at Row NYC Hotel, responded to this review, September 8, 2014
Dear Joseph U,

Thank you for taking the time to review our hotel. We are thrilled to hear you enjoyed our great location and found your room to be comfortable and scenic. We hope to host your future visits to NYC!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed August 30, 2014 via mobile

We stayed here five years ago when it was the Milford Plaza and thought it would be nice to re-visit since it has been refurbished. The refurbishment is very cosmetic woth mostly boards covering the original walls, the hallways have black ceilings so are very dark and the murals on the walls and doors don't lend anything to the decor. The staff are the hotels saving grace being polite and friendly at all times. We had no full length mirror or ipod dock in the room as advertised and neither was provided after we reported this to reception. The location though could not be better right next to Times Square.

Stayed August 2014, traveled as a couple
Helpful?
3 Thank SD62BMW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Foley, General Manager at Row NYC Hotel, responded to this review, September 8, 2014
Dear SD62BMW,

Thank you for taking the time to review your stay with us. We are glad to hear you enjoyed our convenient location. However, we do regret to hear we did not meet your expectations regarding your guestroom. I have notified the appropriate department heads of your concerns who will further investigate this issue. We hope to have the opportunity to regain your confidence upon a future stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these New York City hotels

Newcastle, Australia
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed August 29, 2014

One of the best locations in New York. The rooms are super small and ours was very noisy ,once again bring your earplugs. the hotel is serviced by 8 lifts and are fast. the wifi is good in the rooms. no view from the room (see pic) we had, but you can pay extra for a city view room. On arrival you can request a small fridge to be delivered to the room if one is available. Although the location is great I would probably choose another location next time.

Room Tip: pay extra for a city view room
See more room tips
  • Stayed August 2014, traveled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aussietracker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Foley, General Manager at Row NYC Hotel, responded to this review, September 8, 2014
Dear Aussietracker,

Thank you for taking the time to review our hotel. We are delighted to hear you enjoyed our unbeatable location and our efficient elevator system. We do offer larger room sizes and layouts and would be happy assist you in booking a more suitable room category for a future stay. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 29, 2014 via mobile

The hotel is very well located to visit NY.
Staff friendly and efficient. After check in we've seen the room assigned and asked for a better room.
They've immediately moved us, without ask any money, ten floors upper, and gave us a very nice room.
Room are enough quiet.
The single suggestion to the property is to add some shelf in the bathroom! You don't have a single corner to leave any object.

Helpful?
Thank Paolob67
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Eric_Foley, General Manager at Row NYC Hotel, responded to this review, September 8, 2014
Dear Paolob67,

Thank you for taking the time to review our hotel. We are delighted to hear you enjoyed our prime location and found our staff to be efficient and friendly. It gives us great joy to hear you were accommodated in clean and comfortable room--we hope to have you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Manchester, United Kingdom
Level Contributor
132 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed August 29, 2014

Stayed here years ago when Milford Plaza so knew it was good location. Arrived 11.30am and were able to check in and room ready for us. Had room on 15th floor and good view of 8th Ave. Nice clean room and small bathroom but fine for use. Very useful computers in the lobby to be able to print off board passes for flight home. Free use fir 30 min and printers too.

  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank UkManchestergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Foley, General Manager at Row NYC Hotel, responded to this review, September 8, 2014
Dear UkManchestergirl,

Thank you for your review of our hotel. We are delighted to hear you enjoyed our prime location and the many upgrades our property has undergone. It gives us great joy to hear you were able to check in early and found your room to be clean and comfortable. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 29, 2014

Located in the Time Square area, very close to everything you need to get around. Restaurant area around the corner, across the road from Shake Shack.
Rooms are very small - especially for 4 adults sharing one room. nicely renovated - making the most of the space.
The foyer is very nice.

Room Tip: Request a larger room with a view
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank me33gs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric_Foley, General Manager at Row NYC Hotel, responded to this review, September 8, 2014
Dear me33gs,

Thank you for taking the time to review your stay with us. We are thrilled to hear you enjoyed our unbeatable location. We do have larger room sizes and layouts should you decide you require additional space for a future stay. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Row NYC Hotel

Property: Row NYC Hotel
Address: 700 8th Avenue, New York City, NY 10036-3901
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #337 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Official Description (provided by the hotel):
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 
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