I switched hotels from the Crowne Plaza JFK to The Jewel due to location for my wedding. The staff was great and very helpful whenever we needed anything (ear buds, towels, etc). The room is small, our TV did not work (it did not have sound), there were about 15-20 fruit flies in our shower (I took the time to count them as I was drowning them), the bed is actually two twin beds pushed together so there is a very uncomfortable line down the middle for couples, there is no fridge, and it's incredibly loud outside at night. Since it was so close to the Rockefeller Center, it's understandable. My room at the Crowne Plaza was much nicer, but way too far away from the city. I don't quite understand why this hotel is rated so highly other than the convenient location.