I stayed here when I went to NYC for a wedding. The location is excellent. It is directly across the street from Rockefeller Center, and it's on a side street so there's very little noise. I know some travelers talked about the small rooms, but I was okay with that. I don't come to NYC to stay in the room. It is a very safe area, so you can walk around at night by yourself and feel pretty comfortable.
the not-so-good part of the trip: I had a problem with air conditioning. I stayed here in May, and it was unusually hot -- upper 90s, almost 100. I had trouble sleeping because it was so hot, and the next day I realized the temperature in the room was above 80. I called the front desk, and they sent a repair person. He tried and was very nice, but the AC still didn't work. I called again, when I came back to the room about 4 p.m. Another person came back, and he was very polite, but the AC worked for about 2 hours, then quit again. I spent another sleepless night. My flight left early, and I had to get up around 5 a.m., which was fine because I was actually happy to get to the airport because I thought it might be air-conditioned.
One thing to be aware of is that there is no doorman. I had trouble getting a cab for the wedding, and the people at the desk tried to be helpful, but all they could suggest is the subway or hiring a car. When I went back to the airport, I called a shuttle. So, if you need transportation, you're on your own.
I might give the hotel a second chance, but I'm not sure I would stay here again.
- Official Description (provided by the hotel):
- The Jewel Facing Rockefeller Center is a full service hotel with 135 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick's Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The Jewel Facing Rockefeller Center is the best value hotel based on quality and the prime location. The Jewel Facing Rockefeller Center provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Nearby restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available nearby (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Value rates ... more less
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- Also Known As:
- The Jewel Facing Rockefeller Hotel New York City