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“Can't wait to go back!”
Review of Metro Apartments

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Metro Apartments
London, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Can't wait to go back!”
Reviewed May 31, 2013

We stayed here last year and were a little worried by the bad comments in tripadvisor. What I will say is that people definitely do overreact, I found nothing... NOTHING... Wrong with this hotel. The room was gorgeous, big and spotlessly clean, we had a view of the Freedom tower in the distance and the front desk staff were helpful and always said hello when we wandered through the lobby. It is loud outside, but I'm yet to find anywhere in New York City that isn't! The hotel is an easy walk to Times Square and other attractions. We enjoyed its proximity to the High Line. We are two females and did not feel unsafe at all in the area.

If you're looking for an excellent value hotel near Times Square, this is your hotel. If you're looking to be waited in hand and foot and have saunas and spas... You're going to have to lay top dollar for that my friend! Seriously fantastic hotel, would not hesitate to recommend to anyone.

I can only hope that when we go back this year we will be allocated our lovely 9C again - what a gorgeous room!

Room Tip: We had 9C which was a great room
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laurajc88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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381 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Manila, Philippines
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed May 30, 2013

Metro Apartment is about 45 minutes ride from the JFK Airport. Located on 41st Street near a freeway and Bus station (Port Authority) so expect noise from vehicles. Reception is not friendly nor accommodating. They treat you like just ordinary tenant so don't expect any greetings from them. No bell service or amenities, since it is an apartment so you carry your own bags. It seems counter staffs are bored of their work. Rate is not reasonable for me, we paid $800+ for 3 nights stay. The least we expected from them is the courteousness and warmth from their staffs.

Rooms are ok and averagely sized, clean with a small kitchenette equipped with ref, microwave, burner, coffee maker and other basic kitchen equipment. Provide you only 1 coffee brew sachet for the entire stay. Bathroom with one set to toiletries. A plus is you get free Wifi and that's it. They have coffee in the morning at the lobby area but often times they tell you that it is not yet ready, so forget it.

Doesn't change your towels nor change your linens or clean your room. We even brought the towels to the Reception area and requested to change it since it has been 3 days we've used it. Don't call the reception from your room coz they don't answer it at all. If you are the kind of person who likes clean and fresh room everyday then this is not for you. This is an apartment. They won't assist you when you check out even if you asked them regarding airport transfer they will tell you to do it yourself and they can't do it for you and tell you to just get a yellow cab.

Location is few blocks away from Time square. Since location of Metro Apartment is located on an open intersection , suggest that when you exit from there cross the street and walk towards 42nd street then make a right then down to Broadway, Time square or even 5th avenue where there are lots of restaurants, grocers and shops along the way. Streets are well lit on 42nd street and safer than walking straight 41st street.

If you have arranged for airport shuttle from Metro Apartment to the airport, don't forget to confirm with the shuttle company since it will take you 1 hour getting to the airport. But if you are traveling with few bags only and doesn't mind taking the bus which is cheaper, just walk toward Port Authority and catch the bus to the airport.

Room Tip: higher floor facing 41st street.
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  • Stayed May 2013, traveled on business
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    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad, India
Level Contributor
106 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed May 28, 2013

The hotel is on 41st st 10th ave , near the bus station. Times square is 3 blocks away. The rooms are small , with a kitchenette . The washrooms are very small. They charge $ 50 to clean the room while the gust is staying !
One elevator gets spoilt frequently.
Staff attitude is not warm, specially the reception staff.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rajesh60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
465 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed May 23, 2013

A good place to stay if you want something near Time Square. The place is very clean and reasonably priced. It has a small kitchen with two burners , microwave, coffee maker and refrigerator. I just stayed for one night and it was close everything that I was visiting. Very close to Hells Kitchen Flea too. The area is not wonderful but safe enough and the price is right for NYC.

I just wanted to add Mad Art at Madison Square Park check out the Rope sculpture until Sept. 8th. It is worth the trip.

Room Tip: We had a studio corner room which was quite good. Although it is close to the Port Authority it was...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kappy26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 19, 2013

The accommodation was clean and had everything we required for our stay. The staff were very pleasant and helpful.
Outside the accommodation building works meant it was noisy but to be expected. Inside, our room, although lovely had a connecting room which was occupied. Soundproofing is required without a doubt! On saying that the apartments are situated in a perfect position to visit and do all the things New York has to offer. Amazing place. Enjoy !

Stayed September 2012, traveled as a couple
Helpful?
Thank Lynda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 16, 2013

I stay here often when I have business in the city. The front desk staff is always friendly and helpful. The rooms are all spacious, clean and have everything you might need. There is no better place when you need a "home away from home" in NYC.

I challenge anyone to find another hotel with this amount of room, proximity to all sights/attractions/transportation, as clean and as safe for this price anywhere in Manhattan.

I highly recommend.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank teetee0909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumaris, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 16, 2013

Although position very good and the bed, linen and towels good the room infrastructure run down with loose wiring.
The Staff were helpful and pleasant.
Being close to a bus interchange it was noisy in late afternoons and early mornings.
We would not stay there again.

Room Tip: Stay on the 41st Street side - ie the front of the the hotel.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pitch1647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Metro Apartments

Property: Metro Apartments
Address: 440 W 41st St, New York City, NY 10036-6815
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #26 of 162 Specialty Lodging in New York City
Hotel Class:3 star — Metro Apartments 3*
Number of rooms: 96
Official Description (provided by the hotel):
Centrally located in New York, this 101-room apartment hotel is near Javits Convention Center, New York, New York, United States of America, Times Square, and Broadway. Other nearby points of interest includes Empire State Building. At the Metro Apartments Hotel, you’ll discover comfortable, relaxed accommodations just minutes from Times Square, at the beginning of Hell's Kitchen and a conveniently located near the Port Authority Bus Terminal in Midtown Manhattan. Our affordable apartment hotel is a convenient alternative to the many other accommodations in New York City and is the perfect choice for your extended stay vacation. You’ll enjoy easy access to the city’s diverse neighborhoods, exciting attractions, shops and restaurants. Come discover your New York City home away from home. ... more   less 
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Also Known As:
Metro Apartments Hotel New York City

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