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“Convenient Location to Broadway Shows!” 5 of 5 bubbles
Review of The Pearl Hotel

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The Pearl Hotel
Ranked #16 of 467 Hotels in New York City
Certificate of Excellence
Boise, Idaho
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Convenient Location to Broadway Shows!”
5 of 5 bubbles Reviewed June 13, 2014

In NYC it's hard to find accommodations comfortable for a larger family. The Pearl comfortably fit our family of six. The room had two queen beds and a pull out couch area. While I wouldn't call it a suite per say, it definitely provided enough room for our sleeping needs. The evening wine and cheese was wonderful and having access to the continental breakfast was convenient in the morning. The location can't be beat if you want to be close to Times Square and easily walk to many of the broadway shows. We were warmly welcomed the minute we stepped out of the car and the front desk clerks were extremely helpful and friendly. Very happy we found The Pearl!

Room Tip: Rooms near the street are obviously a little louder. Bring along a sound machine or download a soun...
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  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dani G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,288 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (432)
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Bishop Auckland, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 10, 2014

Lovely small friendly boutique hotel. Staff and concierge very helpful. Breakfast although continental still offered alot of choice, eggs, bagels, pastries. Lovely philosophy shower toiletries. Nice size rooms, very clean. Would not recommend to those who are looking to avoid the extremely busy times square. Luckily our room was not facing the road and was very quiet. 5 stars.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Lucky122014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed June 10, 2014

Simply put, you can't beat the location of The Pearl. We stayed for 3 night in late May and are very happy with the choice. It is just a couple blocks from the heart of Times Square and the theatres and restaurants. We had tickets to go see The Book of Mormon and it was right across the street, literally. We were able to get dressed, and walk across the street 10 minutes before the show. It is also walking distance to attractions like Rockefeller Center and, though a little further, the Empire State Building. All in all, the location can't be beat.

I had read a lot prior to arrival about how great the staff was. On that, I am a bit disappointed. Not that anything bad happened or received any bad service, but it was just very perfunctory. They would smile, answer a question and that is about it. After reading about how friendly they were, I was disappointed for the most part. No initiation of conversation, no asking if we needed any help with anything, volunteering information about what to do, where to go, etc. And these are things I don't need, but was just surprised about not receiving after reading other reviews. one of the front desk reps couldn't even tell us where to go for a good, Italian meal after our show because he "doesn't eat carbs.". The one exception is the door men. They were terrific, always with a smile, asking us about our day, etc. Kudos to them. The front desk and concierge...meh.

We did eat at the attached restaurant the first night. it was very, very good. The morning continental breakfast was a great thing to have. Very nice to wake up and have a bagel, some yoghurt, cereal, and juice before heading out for the day.

As for the room itself. Very nice. The bathroom especially was fantastic, though not enough space around the sink to put things. Fantastic walk-in shower, easily the best shower I've ever had in a hotel anywhere....ever. Not a big room, but typical of New York I think. We were on the 8th floor and overlooked the street and the theatre next door. Not a great view, but at least something. Bed was comfortable, though, as with most hotels I find, the pillows were too soft. But we heard virtually no street noise.

All in all, it was a very good stay. That being said, I don't know if I would stay again. It is expensive. I know it is New York and everything is expensive. But I think I could have saved a few hundred bucks over the 3 nights we were there and stayed in a hotel in the same area. Maybe a bigger hotel, which doesn't bother me, but when I don't get the extra benefit from the staff that one would think you would get from the smaller, boutique hotels, why spend that money? The included breakfast and wifi, though, may sway my opinion, though. Next time I go to New York, I will look at other hotels and keep in mind the free breakfast, wifi, and terrific location and this may still work out to being the best.

Room Tip: I like rooms with a view, even if it is street side. You can hear noise, but it is New York and it...
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Jonesy17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed June 7, 2014

I have visited NYC many times. This time my favorite accomodations were all booked and I had to find an alternative. I chose "The Pearl" based on a quick web search. It worked out great. If you plan to visit shows the location is perfect. There are a couple of theaters in the same block. I guess about 20 or so more with 5 min. walking distance (as is Times Square). If theater is not on the agenda you are pretty well connected with access to the subway lines A,C,E, 1 and 2.
When I checked in I asked for a quiet room, especially not next to the elevator. I got a free upgrade (thanks, folks!!) to a spacious room on the 7th floor (705) which was perfect for me. The staff was always helpful and conveyed a desire to create a good guest experience.

There was space for little a work area for laptop and my photo equipment, which could stay there permanently. WLAN connectivity worked flawlessly. You have to re-register every 24h which is a bit of a nuisance, but anyway! The room was equipped with a microwave, coffee maker, a few plates, etc. Get supplies at the Food Emporium right on the corner to 8th Av. if you don't want to eat out. I slept very well, as the room was really absolutely quiet. The bathroom was spacious and leaves nothing to be desired. The fittings looked quite new and upscale. Water pressure, temperature always perfect. No compromise needed there. In fact the entire room looked quite new and fresh.

The breakfast buffet was included. The location is divided in a small closed room and a sort of gallery above the lobby. It was not my favorite ambiance, but that really is complaining on a high level :-).

I have been in Manhattan hotels which charged more and offered significantly less quality. The Pearl is on the pricey side, but you truly get what you pay for. I will definitely be back.

Room Tip: Tell the receptionist what your priorities are. I am sure they will do their best to make you happy.
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  • Stayed May 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank LookTouchPhoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed June 6, 2014 via mobile

Stayed here twice,,,,,,,location is key,,,,you would think but no,,,,,,it's the rooms,the employees ,the wine and cheese,the breakfast ,,,,,,in General,,,it's the full package :)) Was a little disappointed in being charge 150 dollars for clean up when my daughter was sick,,,,,,seeing I had what I thought most cleaned,,,,,but manager was very understandable and reduced the amount .All in all,,,,a perfect place to stay for those wanting to be in the middle of things:)))))

Stayed May 2014
Helpful?
Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkeley Vale, Australia
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed June 5, 2014

Stayed here for 5 nights on my own. Loved it. The Pearl had just be refurbished, so it felt like a brand new hotel. Fabulous location on W49th Street and just a walk across the road to see the fabulous, "The Book of Morman". Was holed up for Hurricane Irene in 2011 and was very comfortable whilst there. As most hotels in NYC are expensive, this one isn't any different, but was worth every $. Would love to stay there again.

Room Tip: By online.
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  • Stayed August 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kelly T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Espoo
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed June 5, 2014

Stayed for 7 nights, 2 adults and 2 teenagers in room with 2 queen size beds end of May 2014. Room was big enough, very clean and quiet. But it was quite dark (best place for make up was in front of window with hand mirror...). There was no mould, or smells of any kind. Tv also in bathroom. Small kitchenette with microwave and (warm) fridge. Complimentary Wifi worked very well and is important detail. Also breakfast was good enough, even maybe not best solution on environmentally, since all plates, tools etc are plastic and trash after use.

Beds springs made strange squeezing sound when moved on it, but you get used to it in few nights! Mattresses were little too soft for me, but that is maybe just personal opinion.

Location is perfect, atleast for first timers, you can walk easily to theatres, restaurants, subway, attractions etc. Only disappointment was when we started to check for taxi to airport, doorman told, that he can get good deal for bigger car, since he thought we could not fit into taxi (not even big ones, that drives infront fo hotel all the time). Flatrate for taxi is 52 $, he make reservation more or less by himself and told it is special price 100$ for SUV. He also informed driver instructions and I confirm him the price before getting into car. At airport driver told it is 120 $ + tip. So, 140 $, when 52-65 would have been enough. Own fault, but it is easy to get transport by yourself.

Anyway, would absolutely return to The Pearl next time.

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank scandinavianfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pearl Hotel

Property: The Pearl Hotel
Address: 233 West 49th Street, New York City, NY 10019-7404
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #16 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Pearl Hotel 4*
Number of rooms: 94
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