We had 10 nights in this fantastic hotel. Lovely hotel, perfect location, and good service. We had a Superior Queen Suite, which gave us 2 queen size beds in a large room, with a small sitting room attached and a large ensuite. The bedroom was very comfortable, although like some other reviews, the TV remotes do not seem to work some of the time. The sitting room is a small room with a lounge, TV and "kitchenette". We specifically booked this room for the kitchenette, but was very disappointed to see that the kitchenette is just a microwave and a small fridge. I could not understand why provide a microwave, but absolutely no crockery or cutlery. There was a coffee machine that room service would supply paper cups for, but that was it as far as kitchen facilities. It does seem a bit useless to have a kitchenette with NO plates. The bathroom was large and beautifully appointed. The rooms are kept very clean by the lovely room service staff.
The breakfast was adequate for the first few days, but I must admit we were really sick of the same food day after day. The door men were really lovely and polite and always greeted us with a smile. The staff on the front desk were also very pleasant.
The location is superb with everything so close. The coffee shop (Caffe Bene) on the corner is excellent, and the Food Emporium supermarket on the other corner is very convenient. We saw quite a few shows whilst in NY and it is so nice to stroll back to the hotel afterwards. Everything in NY is within walking distance, or a short ride on the subway, which is so easy to use.
Overall we loved the hotel, as its location is fantastic. It is nice that it is just down a side street from the madness of Times Square, as it seems like you can escape this madness. We would not look anywhere else when it comes to choosing a hotel in NY.
One tip to note is don't try to see a show on a Sunday or Monday night if using the TKTS booth to obtain cheap tickets, as most of the shows are not on those 2 nights, so the options are very limited.
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