I stayed here while visiting my son at Union Theological Seminary, which is around the corner. The hotel is nice and clean, has all the amenities but nothing over the top. The thing that sticks out to me about my stay is the horrible attitudes of the staff, who act as if they are going out of their way at every interaction. I regularly stay at W hotels when traveling, but have never experienced such poor customer service. I didn't feel comfortable asking for a wake up call, a bag of ice, or pretty much anything that one would ordinarily ask for while paying $300 a night because I was always met with a resistant attitude. My 2 cents: If you are visiting your child at a nearby school, save your money and either stay at a guest room in their dorm, or go a little farther out to avoid the 'tide for $300+/night.
- Official Description (provided by the hotel):
- Aloft Harlem hotel is steps from the Apollo Theater, Central Park, and NYC express subway stations. Our boutique accommodation has free wifi, on-site dining, and Plug & Play equipped guest rooms. ... more less
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- Also Known As:
- Aloft Harlem Hotel New York City