I love this hotel, location and amenities. This is the top choice for my mother and I when she comes into town as it is right near where I work. Warm cookie at check in- how can you say no. The only problems we had this time around were with the room and with the free breakfast. I found stains on the pillow cases and on the duvet when we first got there. I pointed them out and when we kept coming up after our room was cleaned - stains were still on duvet and the pillows were just moved so I wouldn't see the stains. That worried me as I wondered what else was not properly cleaned. The breakfast in the mornings was under staffed. If it is going to be "wait for your seating" this place needed more staff as their staff were also taking room service orders up and there were times when there was no help in the dining room.
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