This hotel is fantastic. The staff greeted us warmly each time we came into contact. The room was small, but extremely comfortable and clean. Very enjoyable. We got a fantastic price on Priceline and had a great experience. The staff gave us an early check in and had the air conditioning so that the room was very cool, which was really nice when we had been sweating in the cab all the way from the airport.
The subways in the area were not running on the weekend - so beware if you want to venture out! Perhaps this is only an issue for the time being due to service on the stations, but it was quite inconvenient. However, the location so close to Battery Park is fantastic and (during the week) the subway stations are very close and convenient.
Someone threw up outside our door on the first night, so when we opened the door the next morning, we nearly stepped into it. The staff had already seen it and were starting to clean it up. However, it took a few calls to get them to clean the doorstop...
Skip the hotel restaurant. We had dinner there one night because we were so tired and didn't want to travel far (not many good restaurants in the area). The service was terrible, even with only only two tables of guests (two people each) and about 2-3 staff members in the dining room. The food took forever to be served and my water didn't even get refilled. The food didn't taste good at all and they charged us more for the meal than what the menu had said. We talked to the server about the menu price and he disagreed. We didn't want to grab a menu and argue, so we just paid.
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