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“Nice location to visit South of Manhattan and Brooklyn” 4 of 5 bubbles
Review of DoubleTree by Hilton Hotel New York City - Financial District

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DoubleTree by Hilton Hotel New York City - Financial District
Ranked #358 of 477 Hotels in New York City
Gatineau, Canada
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Nice location to visit South of Manhattan and Brooklyn”
4 of 5 bubbles Reviewed June 11, 2013

We stayed at the Doubletree for 3 nights and found the location convenient to visit the south of Manhattan and walk across the bridge to Brooklyn. The hotel is also close to subway stations which makes it easy to go up to Times Square for Broadway shows. Room was spacious and clean and staff were helpful. Nice touch on arrival with warm cookies at the reception. Elevators were a bit of an issue (very slow coming to your floor, no matter what time of day) so you may wish opt for lower floors which makes it possible to use stairwells (which we did).

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LuceHenriette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, June 14, 2013
Dear LuceHenriette,

We appreciate you taking the time to share your experience with us, and for your favorable review of our location, guest room size, helpfulness of staff members, and warm cookies. We do apologize for the waiting time for the elevators, however. We look forward to having another opportunity to welcome you back to the Financial District in the near future. Take care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,090 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (334)
Date | Rating
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English first
Ocean, New Jersey, United States
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed June 9, 2013

this was a great suprise ... a hotel i didnt want to stay at but when the door opened i realized what everyone says is true ... dont judge......i apologize i was wrong .... great staff.. great especially the late night sunday room service crew... i would recommend this hotel ... any day of the week

Room Tip: no pool.. so no lifeguard.... upgrade to a city corner room
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank skippysnippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, June 14, 2013
Dear skippysnippy,

Thank you very much for your compliments towards our hotel staff; we are very happy that you were pleasantly surprised with your stay. The AC/Heat unit noise concern will be addressed to the Chief Engineer and our Engineering Team will look into this matter. Thank you for bringing it to our attention. We hope to have another opportunity to be at your service again very soon. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, FL
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 9, 2013

First time staying here and I loved it. Right in the middle of the financial district. Wall Street Bull and Battery Park steps away. Staff was courteous and helpful. Room was clean and priced well. Awesome hotel to stay at. Would recommend to all my friends and family.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank joeregistre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, June 14, 2013
Dear joeregistre,

We are very excited to receive 5 stars from you! It is always a great compliment when guests find value in our hotel. Thank you very much for your time and business from Doubletree – Financial District. It was our pleasure to be at your service and we look forward to your next visit. Take care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlothian, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 7, 2013

Stayed in the hotel on a recent trip to New York. I was arriving late and I was able to check in very late with no problems. I was handed a cookie and it was warm. I'm not sure what this hotel has with cookies, but I ate it the next day and it is a damn good cookie even when it isn't warm. I ate breakfast in the dine in area on the ground floor and I gotta say breakfast there is good. The first day I was there I had blueberry pancakes with real blueberries! Delicious! And the belgian waffle... You have to try it, you just can't stay here and not eat it. Everything about the hotel is first class. My only gripe is that there is no free wifi in or internet in the hotel. No free wifi includes the dine in area as well. That being said, I am considering staying in the Double tree in midtown, near times square the next time I have the ability to come back to NY.

  • Stayed June 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Timothy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, United States
1 review
2 of 5 bubbles Reviewed June 6, 2013

My wife broke her ankle within two hours of our arrival. No one could put us in touch with a doctor. There was no wheelchair available, nor was anyone helpful in trying to help us find one. We were in town for two nights. On our last day in town, we used the room office chair to transport my wife to the front desk lobby on the second floor so that she could say goodbye to family members. A young African American receptionist (name started with a K) insisted that I immediately return the chair to the room. I explained the situation that my wife had severly injured her ankle, and asked if we could please wait a few moments while my wife visited with family in FULL VIEW of reception staff. I was told that I must immediately return the chair to the room. 10 minutes later, I had to carry my wife upstairs, which was considerably more painful for both of us than using the chair. Her ankle was clearly bruised and swollen. I understand not taking furniture out of the room, but we were in the MAIN RECEPTION AREA, with an exceptional circumstance. I am apalled that anyone would show such a lack of compassion, particularly in a service industry. We were in town for a wedding, and did not want to create a scene or detract from the happiness of the event.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kevin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these New York City hotels

Germantown
Level Contributor
486 reviews
183 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
2 of 5 bubbles Reviewed June 6, 2013 via mobile

I expect a small room in manhattan but this was extreme. The bathroom was so small there was nowhere to out your toiletries and the sink was a a very poor attempt to be modern but entirely impractical
The bed was shorter than any I have ever slept in and my feet hung over the end....!
Nice location and perhaps the high price is because of the proximity to Wall Street
There are better hotels
On the plus side the staff were helpful and pleasant

  • Stayed June 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DrNic1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Griffin, Georgia
Level Contributor
130 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed June 4, 2013

Room was average. Lobby was small and crowded and on the 2nd Floor. 1st Floor had a restaurant and was very crowded to navigate to go outside. Only 3 elevators for 43 floors and were very slow. The staff was very nice be the lobby was way too crowded.

Room Tip: Great location close to financial district. Only major complaint was the small lobby.
See more room tips
  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank eeritter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel New York City - Financial District

Property: DoubleTree by Hilton Hotel New York City - Financial District
Address: 8 Stone Street, New York City, NY 10004-2202
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites
Hotel Style:
Ranked #358 of 477 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Hotel New York City - Financial District 4*
Number of rooms: 399
Reservation Options:
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