Room is small. Halls are so narrow - very claustophobic. Super nice staff, great location for my needs, good selection of restaurants (Italian restaurant across the street is fantastic!!) and bars near buy. Bedding is comfortable, towels are nice. HOWEVER, my 2nd day the water turned cold toward the end of my shower (I reported it by phone). The next day, in THE MIDDLE of my shower the water turned COLD. I waited (had to - too cold to get in and with shampoo in my hair, no options), and the water finally became warm enough (barely) to rinse. I went to the front desk to complain. They handled it wonderfully - apologised and sent engineering up again to see if there's soemthing they could do, including moving if needed. At the end of the day, they sent up a great fruit/cheese plate and bottle of wine.
My husband convinced me that the water was running cold because of the time of day - lots of business travelers getting ready at the same time.
Saturday morning I got into the shower at 10:45 and COLD WATER. This time the front desk told me just to let it run. I let it run for over 2 minutes and finally got warmish water. It did get warmer after that, but then got cold at the end again.
If I come here for work again, I'll make sure to NOT get this room since it doesn't seem as though anyone else is complaining.
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