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“Great deal!Great Stay!”

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DoubleTree by Hilton Hotel New York City - Financial District
Ranked #361 of 467 Hotels in New York City
Freehold, New Jersey
Level 5 Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great deal!Great Stay!”
Reviewed January 10, 2013

We have stayed at this hotel before. It is in a great location in lower Manhattan. Lots to see and do. The hotel staff is very accommodating. Anthony at the front desk is wonderful. Water bottles and warm cookies when you check in. High floors have wonderful views. A real gem.

Room Tip: try top floor ending in 01 or 07
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trowland57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, January 11, 2013
Dear trowland57,

We are thrilled to earn 5 stars from you on tripadvisor as it is our goal to provide exceptional service to all our guests. Your feedback is fabulous and we are very happy to know that you enjoyed your stay with us. Your compliments to Anthony are very motivational and greatly appreciated. Your review will be shared with Anthony and all team members.

We look forward to be at your service again when travel brings you back to NY in the near future.
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2,414 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (376)
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English first
Leigh-on Sea, United Kingdom
Level 6 Contributor
104 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 10, 2013

I have stayed at this hotel a couple of times (my company has an account) but it always leaves me a bit cold when i arrive. The layout feels wrong, the reception is on the first floor with restaurnat on the ground, it feels unwelcoming, changing it around will give a better feel, that is for starters. The roms are comfortable enough, if basic, and you pay for everything in the room, including water!! Breakfast is poor at best, with so many great places to eat in NY dont bother with the restaurant, its really not worth it and very expensive. If like me you are there for business and runing in and out it is fine, but for a weekend break or city holiday certainly try more mid town as a cab from here is $20 to Times Square, there and back as set you back around £30 (with tip).

Room Tip: Higher the better to aviod the traffic noise and people in apartments opposite looking in!!
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Syksey99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, January 11, 2013
Dear Syksey99,

We greatly appreciate your feedback and suggestions. We are sorry to hear that you felt unwelcomed due to the layout of our hotel. Because the hotel was built with limited space, the layout and configuration may differ from other hotels.

Midtown and Time Square are excellent tourist spots; however, there are also many great attractions downtown which are all in close proximity to our hotel. Such as the beautiful Battery Park, the famous Statue of Liberty, and the New York Stock Exchange.

We are glad to know that your company has an account with us and are happy to have you as one of our frequent guests. We look forward to having you continuously stay with us when traveling to NY.
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Nutley, New Jersey
1 review
Reviewed January 6, 2013

I stayed at the Hilton prior to a marathon swim that started nearby. Luisa Castro at the front desk made sure I was in a room that incurred minimum noise. Thanks to her I was able to get a good night of rest. She was awesome!

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, January 8, 2013
Dear Mike O,

Thank you so much for complimenting our service and staff. All our staff members work extremely hard to ensure excellent customer service and guest satisfaction, and it is very rewarding to know that they are appreciated and recognized. Thanks again and we hope to see you again soon!
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London, United Kingdom
Level 5 Contributor
50 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed January 6, 2013

I spent a few nights at the hotel at the beginning of Jan and was very impressed. I got an excellent rate (around £90 a night) and a clean, quiet and very comfortable room. I was given free in-room wi-fi which was a bonus. I never had to wait more than a minute or 2 for the elevator.

Location is great with a number of subway stations in close proximity.

The only down point was the lack of hooks/surfaces in the bathroom. Not a big deal but having nowhere to hang bath towels could be a bit annoying. But otherwise an excellent hotel!

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lLittleMsWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, January 8, 2013
Dear ILittleMissWanderer,

It is great to know that you were pleased with your stay. For a guest to say they were very impressed with our hotel and to call it a bargain is a wonderful compliment. We thank you for staying with us and we appreciate you taking the time to share your experience.
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Canada, Kentucky
Level 6 Contributor
308 reviews
201 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
Reviewed January 4, 2013

We had a very good stay over Christmas day and Boxing Day. The welcome we received at the front desk went above and beyond good, and was truly excellent.

Our room was fine, and the hotel's elevators were working smoothly, although the place was not full over Christmas. Having stairs between the ground floor and the lobby on the second floor could cut down on the demands for people to take the elevator one floor (aside from check-in and check-out with luggage).

The biggest drawback of staying here is not the hotel's fault at all, but is a consequence of the ongoing devastation from Superstorm Sandy. Lower Manhattan is still filled with emergency generator trucks to power phone and power systems in many buildings. There is a 50 foot trailer parked in front of this hotel that roars (and emits toxic diesel fumes) 24/7. We could hear the roaring of these generators from our room on the 31st floor! Until these emergency generators are removed, I would not stay in the Financial District unless it was essential.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Human44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, January 5, 2013
Dear Human44,

My team and I are very happy to read your feedback about your check in experience. Our goal is to provide personalized service and make our guests feel "home away from home" while in New York, and we truly appreciate your compliment.

Hurricane Sandy left a huge mess in New York, especially in our hotel area. Businesses in the area are slowly but surely recovering from the super storm. Once the area is fully recovered, we hope to be at your service again.

Thank you for taking the time to share your experience with us and other tripadvisor members. We hope to see you very soon.
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Denver, Colorado
Level 4 Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 2, 2013

I enjoyed staying here and it’s so close to Stone Street, other attractions and overall great area. Staff was friendly, check-in and check-out was a breeze. Warm chocolate cookie upon arrival – bonus! Wifi is available for free in the lobby and available for a fee in rooms. The last time I tried to reserve lodging, they were full.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CharDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, January 4, 2013
Dear CharDenver,

We are very happy to hear that you enjoyed your stay with us. It is our goal to make sure all our guests are more than satisfied with our service and accommodations. We are glad that you liked our freshly baked cookies and our location, which is very close to transportation and attractions.Thank you for sharing your experience with us and please think of us again should travel bring you back to NYC!
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UK
Level 6 Contributor
188 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed December 30, 2012 via mobile

Stayed here for one night on business trip. Check in process very quick, no problems with elevator at all. Room excellent quality. Ate at restaurant on ground floor just before leaving and food and service very good. Definitely recommend and definitely will stay here again. Location good, five minutes walk from subway station and takes about ten minutes to reach grand central station. Walking distance from ground zero. In summary, excellent.

Stayed December 2012, traveled on business
Helpful?
Thank UKGeordie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, January 2, 2013
Dear UKGeordie,

Thank you for sharing your experience with the Tripadvisor community. It is extremely rewarding to know that you were very satisfied with our rooms, restaurant, location, and check in process. Our staff works very hard at providing excellent service and I am glad we did not disappoint. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel New York City - Financial District

Property: DoubleTree by Hilton Hotel New York City - Financial District
Address: 8 Stone Street, New York City, NY 10004-2202
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites
Hotel Style:
Ranked #361 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Hotel New York City - Financial District 4*
Number of rooms: 399
Reservation Options:
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