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DoubleTree by Hilton Hotel New York City - Financial District
Ranked #354 of 467 Hotels in New York City
1 review
“Worth it.”
4 of 5 bubbles Reviewed November 12, 2012

We were there immediately after hurricane Sandy- so the circumstances were extenuating. It was difficult to get there (roads closed) restaurants were closed (no electricity) and the gas to all of lower manhattan had been cut off (no hot water). The doubletree staff was incredibly patient and professional and maintained their composure during a situation that was completely out of their control. They did their best to go above and beyond and it was noted and appreciated.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ihalvor2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, November 17, 2012
Dear Ihalvor2,

Thank you for sharing you thoughts and comments. We did have a difficult time when Hurricane Sandy hit, and we appreciate your patience and understanding. Our staff will be very happy to hear about your compliments. We look forward to seeing you again should travel bring you to New York in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,289 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (361)
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English first
Shoreview, Minnesota
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed November 10, 2012 via mobile

We chose this hotel for a recent vacation, and it served our needs perfectly. Great rooms, amazingly comfortable bed and friendy service.

Initially I was concerned about location because of distance to Midtown and tourist locations, but as the hotel was a block away from the Bowling Green subway station this wasn't a problem at all. Lincoln Center, for example, was 20 minutes by subway or taxi. The location gave us much better hotel for the price than we would have gotten elsewhere in Manhattan.

Rooms were new and very clean. Awesome bed, good lighting, nice shower. A decent size for New York. The service was very friendy and we appreciated the extra cookies we received with our purchase from the Pantry! I also loved the business center downstairs with free printing.

Lots of people mention the elevators. The building is on a TINY footprint, so 3 elevators serve all 40 floors. This was an annoyance, but a small one for us given everything else.

I'd stay here again in a heartbeat.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peterhill3505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, November 11, 2012
Dear peterhill3505,

We appreciate you taking the time to share your great experience with us and other tripadvisor members. We are very happy to know that you enjoyed our bed, shower, lighting, cookies and service. We are glad to be the perfect base for you during your stay in NYC. We look forward to be at your service again in the near future.
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Surabaya, Indonesia
Level Contributor
240 reviews
237 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 bubbles Reviewed November 9, 2012

Have a great stay here. They put me on the top floor.
A bit long to wait for elevator, but its still ok.
The room is small, but hey its NYC! HongKong is still smaller.
Stay here for business, and had to say, its kinda good place to start your way to wonder around the city.
Price is OK considering you are in NYC.
Will stay here again for sure

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexandre N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, November 11, 2012
Dear Alexnjoo,

Thank you for sharing your experience and feedback with us and other tripadvisor members. We are pleased to know that you enjoyed staying with us. We look forward to seeing you again very soon.
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London
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed November 5, 2012 via mobile

This was our 2nd stay at this hotel. It is in a great location. Nice & quiet in the evenings & weekend. The rooms are small but clean. The staff are very friendly & helpful. Breakfast was good with alot of choice.

I would defintely stay there again!

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T1bby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, November 7, 2012
Dear T1bby,
We are very glad to know that our staff were friendly and helpful to you, and you liked the varieties of breakfast. It is our goal to make sure all our guests are satisfied with our service and accommodation. We appreciate you taking the time to share your feedback with us and other tripadvisor members. We look forward to seeing you again very soon.
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Wilmington, North Carolina
Level Contributor
85 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed November 1, 2012

I find it hilarious that most of the awful reviews are written by people from Jersey, but I digress. I stayed in this hotel for two months on business last summer. The comments about the slow elevators, small rooms, and skinny hallways are correct. The property is, however, very clean. The staff, from the front desk, to the valets downstairs, to the housekeepers were all very helpful and friendly. The valets downstairs are particularly good at getting you a cab to the airport when NONE of the cabdrivers want to go to LGA. The hotel is fairly inexpensive for NYC, and is a good jumping off point if you don't mind using the subway. The financial district can be a ghost town on nights and weekends, but there is a little collection of decent bars and restaurants in a little cobblestone alley around the corner(right out of the front door, go straight until you bump into a building, walk around the building to the right, can't miss it). The room is small, but that's expected in NYC. I disagree with other reviews regarding the use of space. I think they did a pretty good job. My room couldn't have been over 200 square feet, but had a desk that I did use, a dresser, closet, queen size bed, and a pretty large flat-panel tv. The bathroom uses a pocket door, which saves on space. I will say that the sink is not female friendly, but my toothbrush and contact lens case fit nicely. My overall experience as a two-month resident of the Doubletree was a pleasant one.

Room Tip: Rooms at the end of the hall to the left off the elevator seem to be the biggest and quietest.
See more room tips
  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JohnF506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, November 3, 2012
Dear John F,
Thank you for choosing us for being your home away from home place for two months. We appreciate you recognizing our team members. It is our pleasure to be at your service at all times.
Thank you for taking the time to share your experience and feedback with us and other tripadvisor members. Your feedback motivates our team to continuously provide an outstanding service to all our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portage la Prairie, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 31, 2012

This was a beautiful hotel, the staff was also very helpful and kind. This hotel is nicely located as well, the subway is so close, and only take about 15 minutes to get to grand central station. NBD at all. I loved the neighborhood and have recommended the hotel to others. Was worth the money and we would stay here again, no question!

Thank you for the great time :)

Room Tip: The pub right next door has awesome burgers :)
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flying_whitley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, November 3, 2012
Dear flying_whitley,
We appreciate you taking the time to share your experience and feedback with us and other tripadvisor members. We are very happy to know that you had a amazing time while staying with us and recommending our hotel to other travelers. We welcome you back to stay with us again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed October 29, 2012

I stayed at this hotel for just one Saturday night. The location is pretty good - around the corner from the Staten Island Ferry terminal, Battery Park, and the subway that takes you to midtown. It was quiet on the Sunday morning that I walked around the area, but felt like I had the area to myself, and was lovely just spending time near the water. As others have commented, the lifts were slow due to one being repaired. However, this was the only downside. The staff were very welcoming and professional, and the room had everything I needed and was exceedingly comfortable.

Room Tip: Lower rooms may provide the option of taking the stairs rather than relying on the lifts
See more room tips
  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LSPLincoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, October 30, 2012
Dear LSPLincoln,
We are very glad to know that you were happy with our service, accommodations and hotel location. Your feedback is very important to us, enabling us to continously maintain and deliver a high level of customer service. We appreciate you taking the time to share your experience with us and other tripadivsor members. My team and I look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel New York City - Financial District

Property: DoubleTree by Hilton Hotel New York City - Financial District
Address: 8 Stone Street, New York City, NY 10004-2202
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites
Hotel Style:
Ranked #354 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Hotel New York City - Financial District 4*
Number of rooms: 399
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