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DoubleTree by Hilton Hotel New York City - Financial District
Ranked #358 of 466 Hotels in New York City
Portage la Prairie, Canada
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Amazing time!”
Reviewed October 31, 2012

This was a beautiful hotel, the staff was also very helpful and kind. This hotel is nicely located as well, the subway is so close, and only take about 15 minutes to get to grand central station. NBD at all. I loved the neighborhood and have recommended the hotel to others. Was worth the money and we would stay here again, no question!

Thank you for the great time :)

Room Tip: The pub right next door has awesome burgers :)
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flying_whitley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, November 3, 2012
Dear flying_whitley,
We appreciate you taking the time to share your experience and feedback with us and other tripadvisor members. We are very happy to know that you had a amazing time while staying with us and recommending our hotel to other travelers. We welcome you back to stay with us again very soon.
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2,422 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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England
Level 4 Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 29, 2012

I stayed at this hotel for just one Saturday night. The location is pretty good - around the corner from the Staten Island Ferry terminal, Battery Park, and the subway that takes you to midtown. It was quiet on the Sunday morning that I walked around the area, but felt like I had the area to myself, and was lovely just spending time near the water. As others have commented, the lifts were slow due to one being repaired. However, this was the only downside. The staff were very welcoming and professional, and the room had everything I needed and was exceedingly comfortable.

Room Tip: Lower rooms may provide the option of taking the stairs rather than relying on the lifts
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  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LSPLincoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, October 30, 2012
Dear LSPLincoln,
We are very glad to know that you were happy with our service, accommodations and hotel location. Your feedback is very important to us, enabling us to continously maintain and deliver a high level of customer service. We appreciate you taking the time to share your experience with us and other tripadivsor members. My team and I look forward to welcoming you back in the near future.
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New York City, New York
Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 29, 2012

So, I'm giving this four stars because the rooms were, well, roomy, the bathrooms a decent size, everything was clean and modern, and while it's a little tucked away, it's actually in a great location. For Manhattan, I felt it was a good value. I did have two major issues - you enter on the ground level and go up one level to check in, but frankly it was a little confusing which floor you were supposed to go to for check in. The doorman even said "everyone gets it mixed up". You knwo, a little sign in the elevators with "main lobby" next to it would work wonders. Second it took almost 25 minutes for me to catch an elevator one morning. There are only 3 for a 44+ story hotel, and in the morning, the maintenance staff was using them to go from floor to floor as well. Just a word of caution.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KLSinNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, October 30, 2012
Dear KLSinNYC,
We are very glad to know that you enjoyed staying with us. We appreciate you taking the time to share your experience and feedback with us. We are currently working on improving the elevators to minimize the waiting period. Thank you for your suggestion concerning the lobby, we will loook into it. My team and I look forward to welcoming you back in the near future.
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Nashville, Tennessee
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 23, 2012

My daughter and I stayed at this location for her Sweet 16 celebration. I am reviewing two days later.

Here is the run down:

~The location is fine for catching the 1 train and taxi’s into the “hotter” parts of the city. It’s off the beaten path which is fine, less crowds. With this in mind-in my opinion, it’s a great place for professionals, older couples and specialty stays. Clearly, anyone can stay and you’ll be glad you did!

~The left elevator was under repair but this wasn’t an issue for us. The other elevators were fine (about 5 minutes extra added to travel) and there are stairs! Plus you can only do so much about mechanical failures, ya know what I mean!

~The rooms were very clean as well as the linens. People call me a germ-a-phobe, so yeah, if I’m saying it’s clean…IT’S CLEAN. I loved this! After a long day in The City…it was a great relaxer! Again, off the beaten path so it’s not loud or crowded.

~We did in room dining and the food was decent too. Have the truffle fries & the sautéed spinach. It’s pretty good for late night hotel food.

~Lastly, I’d like to comment on the customer service. It was 5+ Star! These folks know how to do it; the smiles, the cookies, the printing of subway maps, the directions and more…just superb!! Even non-front desk hotel staff was super friendly; I love that!!! I’m coming from the south so it was unnatural to be unfriendly. When you come to a city that’s known for its attitudes, it’s refreshing to have some smiles!!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SunshineGuzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, October 24, 2012
Dear SunshineGuzman,
We are very happy to know that you had a wonderful stay and experience with our service and accommodation. We appreciate you taking the time to share your feedback with us. We look forward to seeing you again when travel brings you to New York in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 22, 2012 via mobile

Good service nowadays is really hard to find. When you finally experience it, you just have to make it your business to say something good.

My husband and I stayed here for 3 nights during the labor day long weekend. This ended up being the hotel chosen for us through Hotwire.

There was a lady at the front desk that was very pleasant and helpful and answered all my questions and was always very patient with me. They'll even give you more of their cookies if you ask.

The restaurant was also nice. The food was ok if you are looking for convenience, however the servers were great which is what really made our time enjoyable. I would stay here again if we ever need a place in the financial district.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChemEngGirl82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, October 23, 2012
Dear ChemEngGirl82,

Thank you for taking the time to share your experience and feedback. Your review has been shared with entire hotel team members. We are very happy to know that our service and accommodation met your expectation. It is our goal to make our guests feel "home away from home" while staying in New York.

We would love to welcome you back when you visit New York in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
2 reviews
Reviewed October 22, 2012

Spent a few nights with wife in NYC doing Xmas shopping and decided to stay here due to being a HIlton member.

The rooms are very small for the price you pay. Having said that, you have all the mod cons you would want. Also the rooms were clean and regularly serviced. You can get free wifi in the lobby if needed and the reception staff were very welcoming and happy to help.

There were only a few elevators to service the entire building and this meant you may end up waiting a long while for it to come.

The location is in downtown and more suitable for a business trip than for leisure as it is not anywhere near the main shopping areas and tourist sights (except the ferry to Liberty Island and Ground Zero). As we stayed here on a weekend, the surrounding streets were pretty much deserted and so did not convey the usual Manhattan hustle and bustle you get accustomed to.

We had breakfast and other meals outside the hotel as it was really expensive to dine in the hotel's facilities. Plenty of good options nearby.

Overall a good hotel for business (if your company is willing to pay for it) but probably better off finding something in midtown if you're willing to spend similar money.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RAF1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, October 23, 2012
Dear RAF1981,

Thank you for taking the time to share your feedback with us. We are glad to know that you were satisfied with our overall accommodation.

Should travel bring you to New York for Christmas shopping this year, we hope you would stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level 4 Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 21, 2012

Stayed here in August and thought it was terrific. Rooms are well appointed and relatively spacious for NYC standards. Food in the restaurant downstairs was great. Clean and the price was right too. Free Internet at reception is a bonus.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HKinTampa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGDT, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review, October 22, 2012
Dear HKinTampa,

Thank you for choosing the Doubletree by Hilton Financial District. We are very glad to know that you enjoyed our accommodation and service while you were in New York. We look forward to seeing you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel New York City - Financial District

Property: DoubleTree by Hilton Hotel New York City - Financial District
Address: 8 Stone Street, New York City, NY 10004-2202
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites
Hotel Style:
Ranked #358 of 466 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Hotel New York City - Financial District 4*
Number of rooms: 399
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