We were in a standard king room on the 17th floor. I could not sleep for the first 2 days because of the New York ambient noise coming from outside, especially sirens. I think that the noise was coming through the housing of the the ac unit. Perhaps a room situated higher would have been better.The room and bathroom were Ok though. We even had a kitchenette in the room which was a first for us. This hotel was one of the few New York hotels that included a breakfast - and quite decent at that. The other issue is that the 3 lifts are not enough to cater for the guests during peak times - breakfast time especially On one occasion it took me 14 minutes to manage to get on the lift. If the noise and lift problem are eliminated, I think this hotel would merit a 4 or 5 rating.
- Official Description (provided by the hotel):
- Element New York times square west is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our hotel has 2 meeting rooms, complimentary breakfast, free wifi, and a fitness center. ... more less
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- Also Known As:
- Element New York Times Square West Hotel New York City