The Marriott Courtyard Soho will never be forgotten for myself and a load of other travelers as this place was our refuge during hurricane Sandy. Even before the hurricane hit I was impressed with the hotel and especially the staff. The hotel is super clean, its close to the Subway, the amenities are on par with other Courtyards and its quaint enough to feel less like a Marriott chain and more at home in NYC. I checked in early and got one of the only rooms available, 901 to be exact and the view was not good, actually it was terrible but this is NY and you should always expect a really great view or a terrible one. I suggest asking for any room other than one ending in "01".
The reason I give this hotel a 5 star rating is the staff. I was always greeted with a smile and a can do attitude by the staff. Myself like so many other guest were unable to get out of NY so we had no choice but to ride out the storm. The hotel prepared well for the massive hurricane and they handled the situation very well in my opinion. We were always kept abreast of the situation and they prepared all the guest rooms for a loss of power, which did happen. They even prepared a dinner buffet for the guest the night the hurricane hit - free of charge. After the storm had passed, the power was in no way coming back on anytime soon so the hotel hired cars (not taxis) and transported all the guest to different Marriott properties that still had power – all free of charge. They also made sure our rates were honored at the other hotels. It was a welcome gesture and the staff from the manager to the housekeepers were just great in being positive and helpful through a very bad situation.
- Official Description (provided by the hotel):
- Explore a great lower Manhattan hotel in SoHo, convenient to New York University and the West Village. At the Courtyard New York Manhattan/SoHo Hotel, you'll find a lobby with inviting spaces to work or relax in, easy access to the latest news, weather and airport info via the GoBoard, and Table 181 SoHo Cafe offering healthy breakfast and Starbucks(R) coffee beverage options. Our guest rooms feature contemporary, modern design, plush bedding, and complimentary wireless Internet access. Some rooms even offer views of the Statue of Liberty and NYC's beautiful skyline. The Courtyard SoHo Hotel is near Greenwich Village, Little Italy, Chinatown and Canal Street, 10 miles from LaGuardia Airport and 12 miles from Newark Airport. We offer a well-equipped fitness center; a 24-hour business center and boarding pass printing area. Houston St. And Spring Street metro stations are also nearby. Your stay at our Courtyard SoHo NY hotel will be comfortable and productive. ... more less
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- Also Known As:
- Courtyard New York Manhattan/Soho Hotel New York City