The hotel is still undergoing some construction, but The staff more than made up for it. I was traveling for work on valentine's day and shortly after I checked in, I received a complimentary bottle of wine. About 5 minutes later I received a hand written thank you note from the general manager (nice touch). I felt like the room decor was a little tacky and cheap, but the tv & bathroom made up for any of the room's shortcomings. Also the hallway from the elevator to the room was a bit dingy, dark, and cheap. Overall, for the location, value, and friendly staff, I would recommend this hotel. However, next time I'm in NYC, I will probably try a different place just for the variety and to be able to compare.
- Official Description (provided by the hotel):
- Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more less
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- Also Known As:
- Cassa Hotel And Residences