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Cassa Hotel 45th Street New York
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Reviews (2,328)
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All reviewstimes squaregreat locationnew yorkpret a mangerexecutive roomgood sizebryant parkrockefeller centerboutique hotelfifth avenuegreat showerdouble bedtwo blocksan upgradegrand central stationmidtown manhattandefinitely stay here again
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936 - 941 of 2,328 reviews
Reviewed April 1, 2014

The Cassa Hotel New York is a "Gem". Great location, very short walk to Times Square and Broadway shows. The room was large, bright, and the beds were the most comfortable I've ever slept on. The staff went out of their way make us feel right at home, they were very professional, friendly and accommodating. We will definately be back!

Room Tip: We slept very soundly, we didn't hear any outside noise.
  • Stayed: March 2014, traveled with family
    • Value
    • Location
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Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this reviewResponded April 8, 2014

Thank you so much for the warm review! We are trying our best to be the best we can in all areas, and according to you we are there! Thank you again and hope to have you back soon!

Regards,
Troy Pade
General Manager
CASSA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2014

Perfect for a 5 day break in NYC.
Room was good size as a deluxe.
Basement restaurant good for drinks or food as a destination in itself but not cheap.
Not having complimentary WIFI in the room annoys me but this seems to be a US city thing, much like "resort fees".
Overral very good, and got a great deal.

  • Stayed: March 2014, traveled as a couple
    • Value
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Thank Stuman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this reviewResponded April 8, 2014

Thank you for the kind review. We appreciate your time for sending us some feedback. We are looking to increase our internet bandwidth by the summer. If we allowed everyone with their multiple devices to all be online at once, nobody would be able to get a signal. Until we can handle the capacity to let everyone have internet, we must charge those who need it the most. Our 10th floor lounge has free internet.

Thanks again.
Troy Pade
GM
CASSA Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014

Since I last reviewed the Cassa NY, it's only improved! With the addition of the restaurant Butter, there is a world class restaurant and bar in the hotel, which makes a great difference. Personal attention from the staff is a hallmark here. Special thanks to hotel General Manager Troy Pade, the classiest hotel manager in New York City, and special shout outs to Tiffany and Jonathan at the front desk for making me feel like Cassa NY is indeed Mi Cassa!

It is still the most perfect place to stay in NYC as it's location, while central is on a quiet street just close enough to Broadway theaters and phenomenal restaurants and just far enough from the maddening throngs of people. A Quiet oasis in the middle of a bustling city!

I love this hotel!

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Thank Brett A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this reviewResponded April 8, 2014

BrettA, thank you so much for the nice mention in your review! My team is always so happy to have you back with us time and time again. We always look forward to your energy! I am hoping if all goes to plan, you will see an even better hotel after we spend some money improving the rooms, hallways and lobby. Please do come back again very soon!

Warm Regards,
Troy Pade
General Manager
CASSA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

Cassa hotel is a great destination in a prime location on the Island Of Manhattan. I travel to the city four times a year and wouldn't think about staying elsewhere. The staff is top-notch and I am always thoroughly impressed by their pleasant disposition and overall professionalism. The location is another major perk of this establishment. It seems like everything on Manhattan is within a 30 minute walk, and I have always saved money staying at Cassa due to the centralized location of the hotel. Finally, the hotel itself is also very nice. The room is always in pristine condition, and the they are always more spacious than what I expected from a NY hotel. From top to bottom, I would rate Cassa 5/5! .

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Zachary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this reviewResponded April 8, 2014

Thank you again for your continued support of our little hotel. As they say Location, Location, Location! We are in the middle of it all, but just far enough from the madness of Times Square.
We are always so happy to have you here and appreciate your feedback.

Looking forward to welcmong you back soon!
Regards,
Troy Pade
GM
Cassa Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2014

Just had 6 nights at the hotel cassa , what a perfect location for all sights and shopping . The staff are very helpful the rooms are very comfortable with every thing you need. Iron , hair dryer , products in bathroom and full mirror . Couldn't have asked for more

Stayed: March 2014, traveled with friends
2  Thank Jacqui P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this reviewResponded April 8, 2014

Thank you so much for the kind review! Looking forward to your return to NYC from the Land of Oz.

Warm Regards,
Troy Pade
General Manager
CASSA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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