When we arrived our room was upgraded so that we had a bigger bed. Check in was very easy and staff were very friendly. When we got up to the room we found that they had left a bottle of red wine for us and a card. My mum had been in touch with the hotel and asked them if they could do anything to make our stay special, hence the wine and upgraded room.
The room was really clean. It wasnt huge, but it was big enough. The bed was huge. The bathroom was a good size with a large shower, which was always warm. There was shampoo, shower gel, conditioner, moisturiser and soap in the bathroom. These were replaced daily. The towels were replaced as often as you wanted as were the bathrobes. There was also a hairdryer in the room. The TV had plenty of channels and was. Good size. We had nice views from our room.
We didnt use the bar other than for an hour or so on our last day when we were waiting for the taxi. It was really chilled out and calming, although i did almost have a heart attack when i paid $5 for a can of lemonade! It did have free wifi though.
The location was great. Literally 5 minute walk from times square, 15minute walk to central park. There is a pret a manger next door and a starbucks down the road.
Check out was at 12 and they kept our luggage for us in a secure place. As we would be traveling to the airport during rush hour, the hotel suggested we booked a taxi for $69, so we did. The taxi was waiting 15 minutes early for us and the hotel took our suitcases to the car for us. We were so glad we booked our taxi as traffic was busy and all other taxis were occupied!
There are 2 things that could have made this hotel reach the 5/5 for us. The first being having a kettle and tea/coffee facilities in the room. The second thing is breakfast. I know they do offer breakfast in the hotel, but the choice was very limited - basically, it was posh breakfast when i wanted american pancakes!
I would highly recommend this hotel and would definately return. You wont be disappointed!
Thank you Cassa!
- Official Description (provided by the hotel):
- Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more less
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- Also Known As:
- Cassa Hotel And Residences