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“Great location”

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Cassa Hotel 45th Street New York
Ranked #107 of 467 Hotels in New York City
Certificate of Excellence
ireland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great location”
5 of 5 bubbles Reviewed February 16, 2013

just back from a 5 night stay at the Cassa Hotel. We were upgraded upon arrival which was great - lovely room with queen sized, comfy bed, Staff were extremely friendly and attentive. Great attention to detail and staff happy to check our flights - it snowed heavily at the end of our stay. The location was amazing - so close to Times Square, subway, etc., but very quiet at night. Would recommend this hotel to anyone holidaying in New York.

Room Tip: We asked for a room on a high floor - we were on the 24th and didn't hear any street noise.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank karen7ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nari S, Guest Relations Manager at Cassa Hotel 45th Street New York, responded to this review, March 7, 2013
Hello karen7ireland, Thank you for your comments! I am proud to agree with you that our staff are very attentive. We always try to go the extra mile for our guests. We are lucky to be a very new construction so our windows are particularly good at keeping out street noise. A must in NYC. Please come back and stay with us again! All the best - Nari
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1,996 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (263)
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New Delhi, India
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed February 11, 2013

The hotel is centrally located. Though rooms are a bit small (which is the case for all hetels in NYC) we had a very comfortable stay. The stay can be termed as Amazing. The staff is friendly as well. We stayed 2 nights at the Hotel and didnt spend much time there, but had a fantabulous stay.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank prankshere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nari S, Guest Relations Manager at Cassa Hotel 45th Street New York, responded to this review, March 7, 2013
Hello prankshere. Thank you for your review, especially saying “The stay can be termed as Amazing.” We are honored to receive such a sentiment. Please stay with us again! All the best - Nari
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Lee, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 10, 2013

We stayed in this hotel when we went to New York in December. The hotel was amazing; fantastic location and the bedrooms were beautiful, warm and extremely clean. The staff were also amazing, they recommended places to go for breakfast and dinner, made reservations for us and always happy to help with any questions we had. We stayed in the Cassa for 5 nights and could have easily stayed longer, it was fantastic. When we visit New York again we will definitely be staying in this hotel again.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hayley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nari S, Guest Relations Manager at Cassa Hotel 45th Street New York, responded to this review, March 7, 2013
Hello Mayley H. You were here during one of my favorite times of year in NYC. The Holiday Season is the best! Yes, please come back and let us know! All the best - Nari
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Sofia, Bulgaria
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed February 8, 2013 via mobile

I stayed in the hotel for only a weekend however I was pleased by the staff and the entire atmosphere. The location was the best, just steps away from Time square and 5th Avenue. The room was nice and the staff was very friendly. Also I loved the chocolates from Hershey's that were in the mini bar ad well as the Starbucks coffee shop just across the street. Actually as far as Zi remember the two things i didn't like were the paid internet connection and the fact that the drinks were locked in the mini-bar so I had to call the reception desk in order to get this fixed. They explained that this was done because I had pre-paid for my stay in advance.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Veselka I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nari S, Guest Relations Manager at Cassa Hotel 45th Street New York, responded to this review, March 7, 2013
Hello Veselka I, Thank you for your review! Actually since your stay we have upgrade our minibar selection to some gourmet options that I absolutely love. Unfortunately the Starbucks across the street has closed. However there is a Starbucks only just down the block and there is a Pret-A-Manger is right next door. New York City is wonderfully convenient like that. All the best - Nari
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Bronx, New York
1 review
5 of 5 bubbles Reviewed February 6, 2013

On the weekend of December 28th me and my fiancé spent the night in Manhattan. We got to the hotel before check in time, with the hopes of just leaving our bags so that we could go ice skating in Times Square. The receptionist helped us even further by telling us that he could get us into our room no problem. The room was gorgeous and the staff was fantastic. I would come here again!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StephanieMEF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nari S, Guest Relations Manager at Cassa Hotel 45th Street New York, responded to this review, March 7, 2013
Hello StephanieMEF, Thank you for your review. I hope you visit us again and that the next time it will be just as fantastic! All the best - Nari
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 4, 2013

We stayed at the Cassa Hotel this past weekend and it was fantastic. My wife and I have been going to NYC for the past 5 years and this is probably one of the best places we stayed. Great location, great price and the staff was friendly and curtious. We would definitely go back.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Maldini9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nari S, Guest Relations Manager at Cassa Hotel 45th Street New York, responded to this review, February 28, 2013
Hi Maldini9, I appreciate all your wonderful comments! You are more than welcome to stay with us again. Let us know and we’ll see how we can make it extra special for you the next time you are in NYC. Best - Nari
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed February 4, 2013

Stayed here in December for a week...

Positives: location, very clean room, friendly staff, cute little breakfast room

Negatives: no coffee making facilities, very tiny desk (not suitable for work at all), expensive internet, not enough lighting in the room

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Quiet_Traveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nari S, Guest Relations Manager at Cassa Hotel 45th Street New York, responded to this review, February 28, 2013
Hello NN1502, Thank you for your comments. We are looking into seeing what we can do about how the rooms are furnished. In some of our rooms now, coffee and tea is already pre-placed in the rooms. But it is definitely available upon request at any time for any guest. I also really appreciate your comments on the location and colleagues. Please come stay with us again! Best - Nari
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cassa Hotel 45th Street New York

Property: Cassa Hotel 45th Street New York
Address: 70 West 45th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#65 Romantic Hotel in New York City
#86 Luxury Hotel in New York City
#90 Business Hotel in New York City
#135 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Official Description (provided by the hotel):
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 
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Also Known As:
Cassa Hotel And Residences

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