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“Very good stay” 4 of 5 stars
Review of Cassa Hotel 45th Street New York

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Cassa Hotel 45th Street New York
Ranked #95 of 478 Hotels in New York City
Certificate of Excellence
Level Contributor
3 reviews
3 hotel reviews
“Very good stay”
4 of 5 stars Reviewed July 23, 2012 via mobile

I stayed in this hotel in June of this year. The hotel is located in the heart of mid-town, two o tree block close to subway stations and walking distance from times square and grand central station. The room is bigger than average Manhattan rooms and bath room is a plus. Room design is contemporary few elements but with great taste creating a very pleasant atmosphere and as mentioned before the bed is very comfortable. On the down side the desk / table is quite small and difficult to work if you are on a business trip and the sound dock station is not friendly to use. Staff is very kind and helpful. Breakfast is great, quality of the food and the service is amazing although an additional restaurant / bar is needed. In my next visit to NY definitely will consider this place to stay.

Stayed June 2012, traveled on business
Helpful?
Thank Jerryguad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review, July 24, 2012
Dear Jerryguad - Thank you for taking the time to write your review. Some of our desks are indeed smaller than others, and I'm happy to say that we will soon be attending to that. And I am certainly hopeful that our restaurant will be open before before your next visit! Best Wishes - Kevin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,756 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (235)
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English first
Caledon, ON
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2012

We got a great deal on this hotel, was everything we expected from the pictures and more. The staff definitely made top of the list in friendliness, helpfulness and overall welcoming attitude. They are on the right track with all the little details, umbrellas for rainy days, maps as well as advice on what to see, I especially liked the "welcome back" at the end of each excursion. The location couldn't be better, we walked to almost everything. The rooms were small (typical in NY) but very clean and luxurious. If we ever get back to NY we will stay here again and we don't usually say that, there being so many places to see. For great food try the Cock and Bull just down from the hotel. The staff are incredible topped only by the food. The owner came by the table to welcome us and thank us for coming. You have to try the Chicken Pot Pie, it's the best I've ever had. Make sure you're hungry, the portions are huge. Pairing this pub with the Cassa hotel will make for a fantastic stay.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sunshinesandy6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review, July 27, 2012
Dear sunshinesandy6 - Well! We hoteliers just love it when a guest has a wonderful experience and especially when they let us know about it. Thank you most kindly - and we are most definitely looking forward to saying "Wecome back" to you again! (And I'll pass your compliments along to the folks at the Cock and Bull as well - restaurateurs like to hear a little praise now and then too.) Best wishes - Kevin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Hartford, New York
Level Contributor
153 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed July 20, 2012

This is a great location to work the city from. The hotel is new and so everything is fresh & clean. The staff is very nice and helpful. The bed is very comfy. The restaurant has not opened yet due to some ventilation issues but isn't really a problem since there are lots of good eats in the neighborhood and the drug store is right around the corner for water and treats. The terrace bar on the 10th floor is super and a nice space to relax even though there really isn't a view. It's a cool hideaway in a convenient part of Midtown.

Room Tip: Splurge on a larger room, the smaller rooms are tight. We've stayed here twice this year and th...
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank HRHmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review, July 23, 2012
Dear HRHmum - Thank you most kindly for your review. We're very excited about some changes that will be taking place in the coming months to make the Cassa even better. And of course, we're always proud of our staff. Please come back again soon! Best wishes - Kevin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, Connecticut
Level Contributor
178 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 stars Reviewed July 11, 2012

I booked this hotel after finding it at a great rate on TravelZoo. I can't believe what an awesome hotel this is. I kept saying over and over "I can't believe we're staying at such a nice hotel!" I never expected to say in such luxe accomodations in expensive NYC. The hotel is posh and hip. The bathrooms are amazing and have the rainfall showerheads. The bath products supplied are very nice. The beds were really comfortable and the A/C was nice and cool after the hot summer days. The room had all the finishing touches you expect in an upscale place. The staff were always there with smiles or opening the door for us as we left. The location is top notch -- one block away from Times Square and within a short walk from Rockefeller Center and Central Park. I can't rave about this place enough!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
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Helpful?
Thank ebbie1081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review, July 20, 2012
Dear ebbie1081 - Thank you for your review - coming from a Top Contributor, we really take your kind words to heart. We're very proud of our hotel and especially of our staff. Please give us another call when you're returning to NYC - we'd love to have you back! Best wishes - Kevin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
4 reviews
5 of 5 stars Reviewed July 11, 2012

We got an awesome deal from TravelZoo. Our first time in NY and were always greeted when we left the hotel and returned! If we had rate the staff from 1 to 10, we would say it was a 12! They have so much "Aloha" spirit! Extremely helpful and even gave us instructions to get to Peter Luger's via subway when not a single taxi would take us to Brooklyn at 4 in the afternoon! It's in a great location! Yes, the rooms are clean and minimalistic, but you don't need much when you're exploring this awesome city. Thank you Cassa NY for our BEST stay at a hotel! You guys ROCK!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, Wisconsin
Level Contributor
157 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed July 11, 2012

Stayed here 3 nights when we went to see "Harvey" on Broadway. Hotel is in excellent location - only a few blocks or less from most theaters and TKTS booth is 1.5 block away. Our room was upgraded upon arrival - very clean, very large bathroom and shower. Had the best bed and pillows ever! Large LCD television. Do visit the 10th floor lounge. Wi-FI is free in the lounge, indoor or outdoor seating. Breakfast is served here. Try the Vanilla and Rum Brioche French Toast..to die for!! Airline boarding passes can be printed free in the business center. We got an excellent package with air when we booked at BookIt.

Room Tip: There are only 8 rooms per floor. This is a new building which you can see from a distance. It has...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TravelinGal920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas
2 reviews
5 of 5 stars Reviewed July 10, 2012

Got a GREAT rate from TravelZoo. Too hard to pass up. I travel to NY very often and this was the first time I stayed here. I will absolutely stay here again. Great location! Great staff! So convenient to everything.
Yes, the room is small, but how often do you stay in your room when in this great city?!?
I look forward to coming back to this hotel in the future.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tonydancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cassa Hotel 45th Street New York

Property: Cassa Hotel 45th Street New York
Address: 70 West 45th St, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#66 Romantic Hotel in New York City
#75 Luxury Hotel in New York City
#90 Business Hotel in New York City
#136 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Official Description (provided by the hotel):
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 
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Also Known As:
Cassa Hotel And Residences

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