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“Not so good (for the price) by european standards, but this is NYC!”
4 of 5 bubbles Review of Hotel Mulberry

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Hotel Mulberry
Ranked #187 of 467 Hotels in New York City
Certificate of Excellence
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Not so good (for the price) by european standards, but this is NYC!”
4 of 5 bubbles Reviewed November 17, 2012

A decent hotel choice for NYC for its price/quality ratio, is situated in a nice spot of Chinatown, facing the small and very pleasant Colombus Park. Ideal position for strolling through south Manhattan, has good Metro connections nearby (City Hall station is more convenient than Canal Street). Rooms are spacious, clean and well equipped, although the shower is quite cumbersome to use effectively (an american standard, we were told afterwards). Personnel is of course chinese, quite helpful but did not know how to take care of an erratic a/c behavior (finally they did a total reset of the system control). Wi-fi reception was excellent throughout the building. The breakfast offered at the nearby eatery is an all-american experience, but for a longer stay is rather lacking variety, we could not eat eggs or pancakes for more than four days.

Room Tip: Front side rooms of higher floors look over part of the city skyline, including the One World Trade...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Achilleas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Director of Sales at Hotel Mulberry, responded to this review, November 20, 2012
Thank you for taking your time to review us, we really appreciate it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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559 reviews from our community

Traveler rating
    278
    227
    34
    11
    9
See reviews for
195
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
RAF Lakenheath
1 review
5 of 5 bubbles Reviewed November 14, 2012

Loved it. We were a little worried since it was our first trip to NY. Hotel was perfect for us. There was a total of 5 of us (3 little ones 7, 5, and 4). Hotel staff was great help with everything from directions to luggage. Easy walking to Metro stations, Chinatown and Little Itlay as well. We were very happy and will definitely stay again if we get the chance

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrMopar440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Director of Sales at Hotel Mulberry, responded to this review, November 20, 2012
We are glad to hear you had a nice time here and we are looking forward to see you very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed November 11, 2012

...but there are some things that make this hotel just a little downmarket for its price:
The Cons:
o They do not provide glass glasses, only paper glasses in the room.
o The pillows are synthetic and hard, no feather pillows are available.
o The coffee provided in the room is instant! But there is fresh perked coffee downstairs in the lobby, which in our case, was 12 floors down.
o The cost to use the phone in this hotel is $2.00 per minute even if you are making a local call!!!!
o You need to be prepared for the location of this hotel. This is not uptown or even mid-town standards. You are in the heart of China Town with its street markets and vendors and the touts on Canal Street are constantly at you to buy their knock-off purses and other wares. We are very comfortable in this sort of environment, but if you are not, you may be shocked to discover the neighbourhood in which you are staying.
o There is only one elevator in the building, so sometimes getting the elevator was very time-consuming, especially in the mornings during check-out time. I’d hate to think what things would be like if the elevator was out of service.
The Pros:
o Easy access to the subway, which you will need to use to get to mid-town or uptown. South Manhattan is close at hand
o Very clean rooms and lobby
o Brand-new hotel
o Breakfast is included at a nearby diner
o Friendly and helpful staff

Room Tip: As there is only one elevator, I'd choose a lower floor
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Intrepid_Hikers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Director of Sales at Hotel Mulberry, responded to this review, November 20, 2012
We thank you very much for your time dedicated to write your impressions regarding your stay in Hotel Mulberry. Your comments are very important for us. Moreover, we thank you for having chosen our hotel for your recent stay in New York City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed November 8, 2012

The Mulberry is a nice boutique hotel located in Chinatown near Little Italy. Staff members were very nice and helped us enjoy our time in New York. Our room was quiet and pleasant. We enjoyed walking around the area near the hotel. A full breakfast (included) was served in a nearby restaurant.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Director of Sales at Hotel Mulberry, responded to this review, November 20, 2012
We are very happy to have satisfied your expectations and to have left a good memory of your experience with us. We look forward to welcoming you to our hotel once more and to keep deserving your preference.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed November 7, 2012

Overall rating is very good. Our room 1002 is comfortable, spacious, very clean with 2 good queen size beds, good quality flat screen TV, well equipped bath room, nice view of the park. The noise of the shower of the room above us is the only weakness. Staff is helpful and friendly. We stayed here during Sandy hurricane, the receptionist walked up to the 10th floor to give a us a flash light because of power outage (in all NYC downtown). We were grateful to have hot water in the bath room during the 4 nights of power outage. The receptionist managed to book for us a limo transportation to JFK airport at reasonable price while there was shortage of taxis in the city due to Sandy aftermath.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nguyen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Director of Sales at Hotel Mulberry, responded to this review, November 20, 2012
Thank you for taking the time to write a review on the TripAdvisor forum. Hurricane Sandy was a very trying time for our region, thus we are glad that hotel mulberry team's efforts did not go unnoticed. We look forward to seeing you again, although under better circumstances.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed November 1, 2012

You might miss the entrance to this nice hotel as it is squashed between a hairdresser shop and a restaurant but don't let it mislead you. Facing a park where elderly chinese man and woman exercise shiatsu every morning and play cards in the afternoon, the hotel is offers relatively spacious rooms, included breakfast and delicious authentic neigborhoods - on top of Chinatown it is walking distance to Little Italy and Tribeca whre we found delicious restaurants and a cool bar.

There were also minus issues in the hotel: Its unstable (free) Wi-Fi had to be restarted at least once a day and the single handle in the shower stall was uncomfortable as in other US hotels.

Room Tip: If the Wi-Fi does not work in the room, there is a well connected PC in the small lobby.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michal007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Director of Sales at Hotel Mulberry, responded to this review, November 20, 2012
Thank you for taking your time to review us, we will try to improve our wi-fi signal. We hope you would stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mission, Canada
Level Contributor
259 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 bubbles Reviewed October 31, 2012

A first time visitor may have second thoughts about staying at this location,but it is a plus as you are within walking distance to lower Manhatten,Brooklyn Bridge,Greenwich Village and the WTC Memorial.Subway to the rest of Manhatten is a short walk. A great location for the foodies. The hotel was very clean,good size rooms ,very updated and being small there are no lineups at checkins or checkouts. Breakfast was included at Mamas(next door).City views and a park outfront where there is always a game of somesort goings on makes it interesting.Very quite at night (we sleep with the windows open).Would definitely recommend this hotel and the price will please most everybody. Free wifi also.

Room Tip: City view side,the higher the better.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank skipro4720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Director of Sales at Hotel Mulberry, responded to this review, November 20, 2012
Thank you for choosing Hotel Mulberry, we hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Mulberry

Property: Hotel Mulberry
Address: 52 Mulberry St, New York City, NY 10013-4315
Location: United States > New York > New York City > Chinatown , Manhattan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #187 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Mulberry 3*
Number of rooms: 34
Official Description (provided by the hotel):
Having recently opened its doors in the winter of 2010, Hotel Mulberry is a brand new hotel that enjoys a desirable location in the Lower East Side of downtown Manhattan where the largest Chinatown in America meets the ever jovial Little Italy. ... more   less 
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