Just returned from a 3-night stay with my husband for my 40th birthday. The James is the perfect summer hotel, light and airy with great outdoor spaces. The room (Deluxe King) was typical NYC size, but the bathroom was a good size, with an excellent shower (rainfall and regular version too), and the bed was fantastically comfortable.
The pool area is lovely in the daytime, although a little crowded, but the atmosphere is nice and if you want a few hours guaranteed on a sun lounger then it’s probably best to get there by 9.30 a.m.
The only criticism would be that their room service is not very efficient. Twice in two days an order (or part order) was forgotten. To be fair, they were very apologetic and offered the food on the house, but I did hear one of the staff explaining to a guest who was requesting a special order at the poolside that it was best to keep it simple as the communication wasn’t always the best, so it sounds as though there is an ongoing issue. I’m not sure why this is, as the service in the garden and the main restaurant is spot on. We also ate at the David Burke Kitchen one night; the food was very good and the service efficient and charming.
It was, all round, a lovely stay, and would definitely recommend the hotel.
- Official Description (provided by the hotel):
- Anchoring Soho's southwest corner, The James New York is an ideally situated, warmly modern, residential styled luxury hotel that delivers an artful blend of exquisitely hand-crafted design, intuitive service and personalized comfort. Unique features include all-glass Sky Lobby, rooftop deck and pool with river-to-river Manhattan views. The lush Urban Garden is an outdoor escape, offering seasonal entertainment, cultural events and fine cuisine. With activities including Tribeca Film Festival screenings, yoga, spa services, croquet and more, the Urban Garden is a hub for creative communities to gather and interact. Guests are invited to dine at David Burke Kitchen which offers wholesome and hearty modern American food, locally sourced and presented in the creative and whimsical style that is Burke's trademark. Enjoy cocktails at JIMMY, our rooftop bar which boasts a sexy social atmosphere, with an enclosed bar and lounge set against 360-degree views of the Manhattan skyline. ... more less
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- Also Known As:
- The James New York Hotel New York City